User guide

16-1
Section 16
VOICE PROMPTS
16.1 GENERAL
System greetings are recorded in OKI32 format (Dialogic VOX
8000hz sampling, mono, 16 bit).
All greetings are recorded using the system administrator option
number 2 – record prompts.
The voice prompts for each language are stored in a separate direc-
tory, and the extension of the file name represents the name of each
language. For example, the file name extension is:
•ENG for English;
•FRE for French;
• SPA for Spanish.
Each department has its own set of prompts, however, the following
voice prompts system wide:
• the first three prompts -- 100,101 and 102;
• the holiday greetings -- 171 through 185 and
• the paging announcements (281-288).
The last digit or digits of a prompt number indicate the department.
Thus, for example:
• prompt 111.ENG is the main greeting for department 1;
• prompt 1134.ENG is the main greeting for department 34;
• 11567.ENG is the main greeting for department 567.