User guide

Section 15: THE SYSTEM ADMINISTRATOR
15-11
15.4 GENERAL COMPANY VOICE PROMPTS
5
"to
reset
message
waiting
indicator
"
In case the phone system is shut down, and all
message waiting indicators go off, this feature
allows the administrator to order
e
maGEN
to
check all the mailboxes, and light message wait-
ing indicators for all the mailboxes with mes-
sages in them. As soon as you dial 5, the feature
starts working and adjust all mailboxes.
Description
A.
These are the first prompts played in the system except for
scheduled holidays.
e
maGEN
will play these prompts automatically according to
the clock settings.
The prompts will be played if the setting for these prompts is
activated.
B.
This prompt identifies the system department that is being
called.
111 is the prompt for the first of the nine departments avail-
able in one
e
maGEN
system.
C.
This portion of the greeting deals with actions that a caller
can take, such as dialing a number for an extension or for a
listed department, etc. These actions are determined by the
operating mode of the system (such as operator's extension,
alternate operator, etc.). This prompt is available to all nine
departments as numbers 121 through 129.
D.
This prompt, if recorded, is designed to instruct a caller to
take different actions intended specifically for lunch time.
This prompt will be played when the system enters into the
lunch mode (either manually or when the automatic mode
switches to the lunch setting) where different extensions are
assigned to answer as operator and alternate operator. This
prompt is available to all nine departments as numbers 131
through 139.