User guide

76-110-0887/0, Issue 1
2-4
• The user of a
unit
e
system Avanti 3025, Avanti 3020 and Avanti
3015D telephone set or Executive set with expanded display can
view a list of incoming outside calls, provided that the Central
Office supports Caller ID for those calls. These calls are differen-
tiated between those that were answered and those that were
not answered. The user can toggle between a display of the
caller’s name or the caller’s number. If the user is authorized to
enter the mailbox of another extension, she can also view the list
of incoming outside calls for that extension.
The user can return any of those calls simply by pressing the
associated softkey.
• With the Caller ID Routing Feature, an incoming call can be clas-
sified -- by the area code, office code and/or other elements of
the originating telephone number -- and routed to the system
extension of a corresponding staff member.
•
e
maGEN
allows the technician to exit the system, when neces-
sary, without disconnecting calls currently being handled. When
all system ports are released, the exit is automatically executed.
All mailbox owners review messages deposited in their mailbox and
can then select one of many options such as replay, save or erase
the message, or send or copy the message to other mailboxes.
All access to mailbox messages and greeting changes is controlled
by passwords to ensure totally confidential communications.
Advanced subscriber functions include the ability to screen incom-
ing calls, record a call in progress, tag messages with date and time
information, index old messages, fast forward messages, record
group messages, perform interviews, program comprehensive call
handling parameters, and forward message reminders to internal or
outside numbers, including pagers.
Advanced system functions include announcer messages, a system
directory which can locate a desired number and dial it, automatic
disk maintenance capability, recorded announcements for hunt
groups, up to 50 recorded announcements for ACD groups, and
coordinated day/night control between
e
maGEN
and the
unit
e
system cabinet. An
e
maGEN
system can also be used to serve the
voice mail needs of a number of networked
unit
e
systems. See
Section 19.12 for
unit
e
networking programming requirements.