User guide

Section 14: SCRIPTS
14-9
Numeric entry column fields 1 to 9, 0, *, #
When used in conjunction with Menu 1 Digit this field is a translator.
The caller presses a digit and the digit is translated by
e
maGEN
into a number (one or two digits long) that directs the caller to
another Action Line, or hangs up if 99 is entered.
14.4.3 Script function examples
EXAMPLE 1:
Script Function: Personnel Interview
e
maGEN
can perform preliminary job interviews. A newspaper ad
can instruct callers to call a number and an extension (For example:
555-5555, Ext. 111). When 111 is dialed, the caller reaches Script
Mailbox 111 with the following Script.
Line # Voice File Voice Prompt and Remarks
1 01 "Thank you for calling about the opening in our
sales department. I'm going to ask you a few
questions...please answer all of them. What is
your name?"
Record - 15 seconds
2 02 "What is your complete address?"
Record - 20 seconds
3 03 "Please tell us your experience."
Record - 80 seconds
4 04 "When can you start working for us?"
Actions:
Select a value from the drop list:
• Enter 99 to hang up.
• Enter 0 to return to the original main-
menu.
• Enter 1-15 to jump to another line in the
script.
• Enter 97 to play the directory assistance.
• Enter 96 to return to the original main
menu, as if it is a new call.
Legal values:
1 to 15 / 99 / 97 / 96
Default:
Blank
Action:
Select a value from the drop list:
• Enter 99 to hang up.
• Enter 97 to play the directory assistance.
• Enter 96 to return to the original main
menu, as if it is a new call.