User guide
76-110-0887/0, Issue 1
14-4
Action column
This field determines the action that
e
maGEN
is to take if a caller is
directed to this line. For each action function there can be a suc-
cessful result or an error.
Accordingly, the OK and ERR fields are provided to handle the
result of the action, whether it is successful (OK) or faulty (ERR).
The Action Function Descriptions in Section 14.4.1, below, describe
what each function does, and what possible results it might have.
14.4.1 Action Function Descriptions
Menu 1 digit
This function is used to play a message to the caller and allows the
caller to interact with the system by pressing one of the telephone
buttons (0-9, #, *).
For each of the telephone buttons, there is a field which determines
which line will be executed next in the script. (possible values are
from 1-15).
To return to the main menu from this script, put 0 in the designated
key field.
To hang-up, put 99 in the designated key field.
NOTE
To get the button drop boxes to open, you
must select the Menu 1 Digit function and
then save the script. Only then the drop
boxes will appear.
OK: Not used in this action.
ERR:If any of the fields is left blank, and the caller dialed this
field, the script will proceed to the number in the ERR
field.
If no Touch Tone is pressed, the script proceeds to the
number in the ERR field, after the script time-out. See the
Site --> Settings --> System parameters --> Script
Timeout field.
Legal values:
See available options in Section 14.4.1,
below.
Default:
Blank
Action:
Select from the drop box.