User guide

Section 11: MAILBOX
11-9
box. However, you can specify other types of messages by checking
the different message type option fields.
You can define a delay timer, after which the message will be copied.
If the message was heard by the mailbox owner before this timer ex-
pires, the “copy to” operation will be cancelled for this message.
Applications: A sales manager wants to have a copy of all messages
left in a salesperson's mailbox copied to his mailbox for later review
and follow-up. More than one mailbox can be assigned for an exten-
sion. By copying the messages, it is possible to consolidate them to
one mailbox, thus avoiding checking multiple mailboxes.
11.5 TRANSFER CALLS
Ext. 1/2/3
NOTE
This is the only entry that refers to the
actual extension number.
e
maGEN
will attempt to transfer a call to a total of three physical ex-
tensions. This is a feature referred to as cascading.
The first entry of the three fields is defaulted to match the mailbox
number. You may change this to another extension number if you
like, or you may leave it empty, if it is not to transfer to an extension
at all.
If more than 1 extension is entered here,
e
maGEN
will try the next
extension in the list. If
e
maGEN
tries all three extensions and all are
either busy or no answer, the caller will be offered the option to leave
a message.
The cascading feature is very useful in situations where a person of-
ten spends time in more than one location on site (such as at a desk,
in the warehouse and at a loading dock), and wishes to receive calls
Legal values:
Mailbox / 0 to 999 Minutes
Default:
No entry
Action:
Select a copy to mailbox from the drop list.
Enter copying time delay in Delay field.
Check/uncheck message type check boxes
to select/cancel message types to be cop-
ied.