User guide

76-110-0887/0, Issue 1
10-6
Language digit
If an alternate language is being used, any time while listening to the
opening message a caller can select this digit and toggle between
the two languages.
NOTE
It is important to make mention of this digit
when recording the opening message.
WARNING
Do not conflict with other entries in the con-
version table!!!
10.3 DEPARTMENT --> PROPERTIES DIRECTORY MODE
Play directory
These fields are used to control the directory assistance list feature.
In addition to the lookup directory assistance, in which a caller can
dial the digits of the party’s name,
e
maGEN
also contains an option
to play the entire list of mailbox owners and their mailbox number. Af-
ter pressing the Directory assistance key field (usually 9 - or as se-
lected in Site --> Settings --> Special Keys), the caller may press #
to listen to the list. This option can be used in two ways:
• Pre-recorded file: The system administrator can record a file for
each department (291.eng for department 1, 292.eng for depart-
ment 2 etc.). This file contains the recording of the list of names
and mailbox numbers of all department members.
• List:
e
maGEN
plays the list of names of all mailboxes and the
mailbox number according to the internal database. Owners who
wish not to be included in the list may enter a space before the
first and last name in Mailbox administration, and
e
maGEN
will skip their name when playing the list.
To deactivate the directory assistance and use only a pre-recorded
list of names, use the Prerecorded only option. As soon as 9 is
pressed for directory assistance, the directory list is played. If the
List only option is selected, the system will automatically play the
mailbox list.
When using the Normal option, the caller will be prompted to enter
Legal values:
1..9
Default:
7
Action:
Select from the drop box.