User guide

Section 9: PBX
9-7
To check if MWI is working properly, leave a message in a mailbox
and verify the MWI went on. Then enter the mailbox as a subscriber,
delete the message and verify the MWI went off.
If MWI is not working properly, check the following:
1. The mailbox MWI field, Mailbox --> MWI (Message Light) is set
to A.
2. In PBX Port Definition -- Section 8 -- you have defined a port
allowed to initiate calls, and this port is within the active ports of
the system.
If you see on the Status Display that the initiating port is displaying
“Calling MWI” repeatedly but is not activating MWI, check the follow-
ing:
1. The port defined to initiate calls has dial tone.
2. Try to activate MWI manually (by dialing the same MWI code set
in the system through a test-set from the same port).
3. Increase the times in the following parameter fields under
PBX --> Parameters --> Timers:
Wait For Dial Tone field,
No Dial tone delay field
and
Call out delay field.
9.7 DIAL STRINGS
Signaling
This field determines whether
e
maGEN
will use DTMF tones or ro-
tary pulsing for dialing calls.
Transfer sequence
This is the sequence of characters that
e
maGEN
uses to initiate the
call transfer function.
Legal values:
Tone/Pulse
Default:
Tone
Action:
Click the button for Tone or Pulse.
Legal values:
0, 1, 2..9, *, #, &, / use "," for pause
Default:
&,
Action:
Enter the required digit string to initiate trans-
fers in the PBX.