User's Manual
Problem Solution
remote sensor to a closer location.
Temperature sensor reads too high in the
day time.
Make sure the thermo-hygrometer is mounted in a
shaded area. The pre preferred location is a north facing
wall because it is in the shade most of the day.
Indoor and Outdoor Temperature do not
agree
Allow up to one hour for the sensors to stabilize due to
signal filtering. The indoor and outdoor temperature
sensors should agree within 2 °C (the sensor accuracy is
± 1 °C).
Use the calibration feature to match the indoor and
outdoor temperature to a known source.
Indoor and Outdoor Humidity do not
agree
Allow up to one hour for the sensors to stabilize due to
signal filtering. The indoor and outdoor humidity sensors
should agree within 10 % (the sensor accuracy is ± 5 %).
Use the calibration feature to match the indoor and
outdoor humidity to a known source.
Display console contrast is weak Replace console batteries with a fresh set of batteries.
Outdoor color does not change as
expected.
Make sure the outdoor sensor is assigned to Channel 1.
Rain gauge reports rain when it is not
raining
An unstable mounting solution (sway in the mounting
pole) may result in the tipping bucket incorrectly
incrementing rainfall. Make sure you have a stable
mounting solution. Move the rain gauge from the pole
mount to a flat, stable mount (fixed, flat structure).
Wind speed appears low Average wind speed may have the appearance of low
wind. Try switching the display to wind gust.
Console Time or date is not correct Make sure your time zone and Daylight Savings Time
are set properly. Console Time is off by increments of
hours(DST).
Check sure your time SYNC setting is on of console.
(default:ON)
Cannot connect the console to WiFi Check your WiFi password is correct. Make sure your
device (desktop, laptop, tablet or phone) is connected to
your WiFi router.
If you own a dual band router (2.4 and 5 GHz), make
sure your WiFi 2.4 GHz band is turned on.
Wunderground.com is not updating
or
weathercloud.net is not updating
Make sure the checkbox is checked in the web panel
(reference Figure 25).
Make sure your station ID and Station Key are correct.
DO NOT copy and paste your station key into the
console’s web display, as it will add a lagging space.
Make sure you type it in. Also, it is easy to confuse the
lower case letter l, upper case I and the number 1, as well