System information

36
TROUBLESHOOTING
Problem Possible cause Suggested remedy
The picture sometimes
breaks up into ‘blocks’.
(i) If you have other devices
connected to your dish,
there may not be enough
signal strength for the
set-up.
(ii) Objects such as trees or
houses may be aecting the
signal quality.
(iii) Faulty connectors or
leads may be aecting the
signal.
(iv) If the break-up is
temporary but often, there
may be interference caused
by other electrical items in
your home.
(i) Try connecting your satellite dish directly
to your set-top box. If this stops the picture
breaking up, then there is not enough signal
strength to use additional devices.
(ii) You may need to improve your satellite
dish installation – consult a professional
installation engineer.
(iii) Try new connectors/leads.
(iv) Consult a qualied electrician.