Users Manual

Troubleshooting
My device won’t turn on!
If the device cannot turn on, it could be because the battery has run out of charge. Please
charge the battery for a bit and then try turning the device on again.
The wireless connectivity is flaky or choppy
A simple reset can usually fix most issues. Try turning your earbuds off and back on again.
Oftentimes the issue can also be coming from the device that you are trying to connect your
earbuds to. It can help to turn on and off the wireless pairing of your phone or device.
I can’t connect my earbuds to my laptop with the micro-USB!
Make sure your earbuds are completely dry before plugging in the USB cable. Small amounts
of water can block USB connections and data transfers. Just wait for the earbuds to completely
air dry.
The earbuds sound muffled after I went swimming with them!
This probably means water leaked into the earbud speakers. Make sure you are using the
Athlos swimming eartips and are following the steps in the booklet before you go swimming.
Also make sure that your eartips are firmly snug around the tip of the earbud speaker.