Installation Guide

41
PROBLEM
Burners will not 
light
Flames do not 
burn all around 
the burner cap
Burners ames 
are very large 
and yellow
Igniters are 
sparking but 
burners are not 
igniting
Igniters spark 
continuously after 
ame ignition
POSSIBLE CAUSES
Burner parts or igniters 
may be wet, dirty or 
misaligned.
Burner bezel ports are 
clogged.
Burner ports or burner 
caps are not positioned 
properly.
Cooktop is being 
operated with the wrong 
type of gas.
Regulator is not installed, 
is faulty, or is set for the 
wrong type of gas.
Gas shut-off valve is in 
the “OFF” position.
Power supply polarity is 
reversed. 
Igniters are wet or dirty.
POSSIBLE SOLUTION
• Check that the burner 
parts are clean, 
dry and correctly 
assembled. 
• Check that the igniters 
are clean and dry. 
See “Care and 
Cleaning” instructions.
• Clean burner bezel 
ring ports with 
straightened paper 
clip, needle, or wire. 
Remove and carefully 
re-install burner bezel 
and caps.
• Ensure that the type 
of cooktop matches 
the natural gas 
supply.
• Check installation, 
replace regulator, 
or set regulator for 
proper gas.
• Turn shut-off valve to 
the “ON” position.
• Have polarity corrected.
• Dry or clean igniters.
TROUBLESHOOTING
Cooktop










