User Guide
7
Plaineld, WI
TO SET UP YOUR MAILBOX
To set up your new Voicemail Box for the 1st time, you must be calling from your primary phone
line that the voicemail is on.
• Dial: 715-228-7000 for Coloma Customers
715-249-7000 for Hancock Customers
715-335-7000 for Plainfield Customers
715-366-7000 for Almond Customers
• First you will be prompted to change your PIN number–this must be 4-20 digits
• Next you will be prompted to record your name
• Finally you will be prompted to choose your greeting
ACCESSING YOUR MAILBOX
• Dial: 715-228-7000 for Coloma Customers
715-249-7000 for Hancock Customers
715-335-7000 for Plainfield Customers
715-366-7000 for Almond Customers
• If calling from your primary line it will prompt you for your PIN number
• If calling from outside your home or company you will need to enter your phone number with
the area code
• Enter your PIN, followed by the # key
• Main Menu:
Press 1 to Review Messages
Press 2 to Send Messages
Press 3 to Work with Greeting Menu (Greeting Options)
Press 4 to go to Mailbox Settings (to change your PIN)
Press 6 to Review Erased Messages
Press 7 to Switch Accounts
Press 0 for Help
Press * to Exit
VOICEMAIL USER GUIDE