Operator`s manual

10.2 Basic Alert Messages
A front control panel display alert occurs when the Unit detects a conditi be
r an LED flashing. Exact alert indication will vary depending on the specific customer firmware version.
The fol ay occur, the possible causes, and corrective actions to be taken.
on that must have user intervention. These alerts may also
indicated by an audible tone and/o
lowing table describes typical alert messages that m
Alert Message Possible Cause
Corrective Action
ck Empty” Unit has detected that stock is not “Sto
“Please Reload”
loaded in the print mechanism.
Adjust the input width to the stock being used and insert stock into
the input with the thermal surface up.
“Stock Jammed” Unit failed to burst detect the Top Of Form of the following ticket,
ove the ticket through the print
roperly.
Press RESET key. Unit will attempt to clear the jam itself. If it
cannot clear the jam you may have to manually remove the stock
“Clear, Press Reset”
or the Unit was unable to m
mechanism p
“Stock
“Remov
aps multiple Lift the print head and completely remove the stock from the unit.
Latch the print head back in place, and the Unit should clear the
message. Reload stock.
Load Error”
e & Reload”
Unit detected a stock load or movement error (perh
stock jams in a row) that must be cleared manual.
nline” There is a mismatc
parameters (baud,
“O
“Commun
h between the host and Unit’s communication
parity, data bits)
Check the host CRS parameters against the Unit’s communication
settings. Call the CRS or Airline host Help Desk for assistance
ications Error”
nline” Unit could not print tickets because the r“O
“Missin
eferenced format table Load the appropriate PECTAB. Call the CRS or Airline Host help
desk for assistance. ERR6 will be returned to the host CRS.
g PECTAB x”
(PECTAB) was not in memory
nline” Unit detected an error in the PECTAB bein“O
“PT:xx Element:##”
g downloaded to Unit.
Xx is the PECTAB name and ## is the element that has the error.
Call the CRS or Airline Host help desk for help.
ERR8 will be returned to the host CRS.
“Online”
“PT: Bad Header”
Unit detected an error in element 00 (header element) of the
PECTAB being downloaded to the Unit.
Call the CRS or Airline Host help desk for help.
ERR8 will be returned to the host CRS.
nline”
“# Stock T
Unit de
in the t
“O
“Missing
tected a mismatch between the stock type being called out
icketing data stream and what is setup in the Unit’s
Call the CRS or Airline Host help desk for proper stock setup
based on the ticketing data stream being utilized.
ype Err”
OR
Stock Type #”
configuration for each bin.
ERRS will be returned to the host CRS.
nline”
g Sep.”
Unit detected an error in the ticketing data stream
not receive a separator character in a location that i
“O
“TK: Missin
. The Unit did
t expected.
Call the CRS or Airline Host help desk for help.
ERR3 will be returned to the host CRS.
“Onlin
“TK: Bad Elem ##”
eam. ## indicates the Call the CRS or Airline Host help desk for help.
ERR3 will be returned to the host CRS.
e” Unit detected an error in the ticketing data str
element number in the data where the Unit detected the error.
Page 33 of 38 71U-1415-100K; REV E ET6000 Operator’s Manual