PARTNER SOLUTION GUIDE March 2014 | 3725-62124-004 Rev B Polycom® Unified Communications Deployment Guide for UNIFY® OpenScape® Environments Polycom, Inc.
Polycom® Unified Communications Deployment Guide for UNIFY® OpenScape® Environments 3725-62124-004 Rev B Copyright ©2014, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
Contents Conventions Used in Polycom Guides ........................................................................ 5 Information Elements ............................................................................................................................... 5 Typographic Conventions ........................................................................................................................ 6 Get Started ..................................................................................
To Use Virtual MCUs in OpenScape Video ........................................................................................... 21 Connect Redundant MCUs Using the Polycom DMA System ....................................21 Use Cases for Resilient Video Conferencing ...............................................................22 Configure UNIFY® OpenScape® Voice ....................................................................... 25 Configure OpenScape Voice Subscriber ..............................
Configure Polycom VVX 1500 SIP Settings .......................................................................................... 87 Integrate Polycom® DMATM Systems with UNIFY® OpenScape® ............................. 91 Configure the Polycom DMA System SIP Settings ............................................................................... 91 Get Help .......................................................................................................................
Conventions Used in Polycom Guides Polycom guides contains graphical elements and a few typographic conventions. Familiarizing yourself with these elements and conventions will help you successfully perform tasks. Information Elements Polycom guides may include any of the following icons to alert you to important information.
Polycom® Unified Communications Deployment Guide for UNIFY® OpenScape® Environments 3725-62124-004 Rev B Typographic Conventions A few typographic conventions, listed next, are used in Polycom guides to distinguish types of in-text information. Typographic Conventions Convention Description Bold Highlights interface items such as menus, menu selections, window and dialog names, soft keys, file names, and directory names when they are involved in a procedure or user action.
Get Started Get Started ® ® ® This partner solution guide explains how to integrate UNIFY OpenScape Video V7 with Polycom ® ® ® ® Unified Communications (UC). UNIFY OpenScape Video includes UNIFY OpenScape Voice, part of UNIFY, and combines high-definition (HD) video, voice, and web collaboration tools into a single unified communications and collaboration (UCC) environment.
Get Started Required Solution Hardware To begin setting up UNIFY OpenScape Video for integration with Polycom products, you need the following UNIFY and Polycom hardware components: UNIFY This partner solution guide requires you to have the following UNIFY hardware components.
Get Started OpenScape Video (V7) solution. Neither UNIFY nor Polycom can verify that the solution will work using hardware or software versions other than those listed here. Table 1: Verified Polycom Product Versions Polycom Product Release ® Polycom Converged Management Application™ (CMA™) 5000/4000 ® 6.2.5 ® Polycom RealPresence Resource Manager 8.1 ® Polycom Distributed Media Application™ (DMA™) 7000 ® 6.0.4 ® Polycom HDX Series ® 3.1.
Get Started The Polycom Community includes access to Polycom support personnel, as well as user-generated hardware, software, and partner solutions topics. You can view top blog posts and participate in threads on any number of recent topics. Polycom, Inc.
Understand the UNIFY® OpenScape® Video Solution Understand the UNIFY® OpenScape® Video Solution ® ® This chapter provides an overview of the features offered with UNIFY OpenScape Video solution. OpenScape Video enables you to make video calls by dialing a phone number, and to start or stop video with the press of a single button.
Understand the UNIFY® OpenScape® Video Solution View the status of your contacts while in a video call when using UNIFY OpenScape UC Enterprise Web Embedded Client Select your preferred video endpoints for incoming and outgoing calls Manage your presence information and assign your presence status to video endpoints Add entries to your personal address book or to a buddy list Collaborate with others using any number of video devices, including OpenScape desktop phones, mobile devices, and smart p
Understand the UNIFY® OpenScape® Video Solution ® ® MCU’s managed by Polycom Distributed Media Application™ (DMA ) 7000 version 6.0.4 ® ® ® ® Polycom RealPresence Experience (RPX™), Polycom Open Telepresence Experience or ® ® ® Open Telepresence Experience (OTX ), Polycom ATX™ Immersive Theater Solutions version 3.1.2 ® ® Polycom RealPresence Group Series Calls between video clients and endpoints by dialing an E.
Understand the UNIFY® OpenScape® Video Solution Product Versions for a list of endpoints that can be connected using an SBC. See SBC at Acme Packet for more information. VPN-Based Interdomain Video You can connect OpenScape Video endpoints to SIP endpoints in a public or private domain using VPN.
Understand the UNIFY® OpenScape® Video Solution Physical Layer The following diagram illustrates the main connections of the physical layer of the OpenScape Video solution. All physical devices and connections must be on the same network and you must connect external devices to the network using the SBC. Figure 3: The Physical Layer Polycom, Inc.
Understand the UNIFY® OpenScape® Video Solution Session Initiation Protocol (SIP) Layer The OpenScape Video solution components connected via SIP are shown in the following figure. Figure 4: The SIP Layer Polycom, Inc.
Understand the UNIFY® OpenScape® Video Solution H.323 DMA System as Gatekeeper The following illustration shows how non-SIP and H.323 DMA system components register with the OpenScape Video solution. Non-SIP solutions are explained in more detail in the section To Use Non-SIP Components. Figure 5: H.323 DMA System as Gatekeeper Polycom, Inc.
Understand the UNIFY® OpenScape® Video Solution Overview of the OpenScape Video Solution The following diagram illustrates the physical, SIP, and H.323 DMA system layers combined. Figure 6: Overview of Video Architecture To Use Non-SIP Components You can connect to OpenScape video solution using non-SIP components and signaling, including H.323 signaling, proprietary signaling, legacy ISDN non-IP systems, and dual video solutions that use H.323 and SIP.
Understand the UNIFY® OpenScape® Video Solution You can use the Polycom DMA system to support an H.323/SIP Gateway. You can support H.323 endpoints by using the RMX as a bridge. You can support H.323 endpoints by using the DMA system as the gateway. Connect non-IP Video Endpoints to OpenScape Video You can connect legacy video endpoints such as H.320 and even some proprietary protocols to the OpenScape video solution using an H.320 to H.323 or SIP gateway.
Understand the OpenScape® Video Use Cases Understand the OpenScape® Video Use Cases This chapter illustrates several typical use cases you can set up for interdomain video, location and identity assurance (LIA), and virtual multipoint control units (MCUs). Understand the Interdomain Video Solutions ® ® The UNIFY OpenScape Video solution provides SBC-based interdomain video, VPN-based interdomain video, and gateway-based interdomain video. Each of these solutions is explained next.
Understand the OpenScape® Video Use Cases Figure 8: Connecting with VPN Gateway-Based Interdomain Video Gateway-based video enables you to connect video-capable endpoints across networks, when endpoints are registered with different SIP registrars. You can use gateway-based interdomain video in the following scenarios: To establish a video conference between two endpoints registered with different SIP registrars, for example, a video partner call between an OpenScape product and a Polycom employee.
Understand the OpenScape® Video Use Cases Figure 9: Endpoints Registered with different SIP Registrars This figure illustrates a typical gateway video call. The video conference can be initiated at endpoint A in a private domain, for example, UNIFY-enterprise.com, or at endpoint B in a partner company domain, for example, polycom.com. The incoming call from B to A in the private domain is established by dialing in the format domain_name@privatedomain.com, for example, 27111@UNIFY-enterprise.com.
Understand the OpenScape® Video Use Cases Connect Multiple On-Site Video Endpoints You can connect multiple video endpoints within the same network for a video conference. The following figure shows an example of multiple video endpoints registered at different SIP registrars with an oncampus MCU.
Understand the OpenScape® Video Use Cases Figure 11: Connecting Multiple Off-Site Video Endpoints Users A and C call into the MCU in the UNIFY network by dialing the gateway number, for example 99 plus the domain name of the partner, 99 77777. After receiving the number the gateway deletes 99 from the string, adds @UNIFY-enterprise.com, and addresses the MCU with 77777@ UNIFYenterprise.com. User B can dial domain_name@partner domain, that is, 77777@ UNIFYenterprise.com, or dial 77777.
Understand the OpenScape® Video Use Cases OpenScape LIA also improves the security of video calls and conferences by automatically assigning Quality of Service (QoS) and security profiles called Policies using a network access control (NAC) solution. The following figure shows several Polycom endpoints supporting a location and identity assurance (LIA) network automation, and is followed by more detail on QoS.
Understand the OpenScape® Video Use Cases You must ensure that your HDX series system or VVX 1500 phone is registered to or monitored by the CMA system. The Enterasys Network Management System (NMS) pulls the endpoint information from the CMA system via Simple Network Management Protocol (SNMP) in the following order: 1 The Enterasys Network Management System (NMS) imports data from the physical infrastructure, such as switches and routers, and from the database.
Understand the OpenScape® Video Use Cases Use Cases for Resilient Video Conferencing The following section explains use cases for resilient video conferencing. Centralized Conference Resource Management You require a centralized conference resource management application to create a pool of conference servers that behave as one large conference server.
Understand the OpenScape® Video Use Cases Automatically Routing Around Outages The Polycom DMA system receives notification if a bridge goes down or becomes full, and responds to prevent loss of service. Only the capacity is reduced during the outage. In the case of a conference call failover, that is, if a connection to a bridge fails during a call, the DMA system automatically holds the call and reestablishes it on another bridge. End users and administrators do not have to intervene.
Understand the OpenScape® Video Use Cases The following figure illustrates use of the DMA system as a centralized conference resource management application. Figure 14: Using the DMA System as a Centralized Conference Resource Management Application Polycom, Inc.
Configure UNIFY® OpenScape® Voice Configure UNIFY® OpenScape® Voice ® ® This chapter shows you how to configure UNIFY OpenScape Voice. Configure OpenScape Voice Subscriber This section shows you how to configure OpenScape voice subscriber properties. To configure OpenScape Voice Subscriber properties: 1 Open the Common Management Portal. 2 Go to OpenScape Voice > Business Group > Members > Subscribers. 3 Click on the directory number you want to modify or check.
Configure UNIFY® OpenScape® Voice 4 In the Edit Subscriber dialog, choose the General tab and enter a number in the Directory Number field. The number you enter here is used in the SIP configuration of the HDX system as the User Name field. You can access this number for the HDX in the User Name field of the HDX SIP settings, as shown in Specify HDX SIP Settings. You can access this number for the VVX 1500 phone in the SIP settings of a registered line.
Configure UNIFY® OpenScape® Voice 3 Click on the name of the endpoint you want to modify or check. The Endpoint dialog displays. 4 In the Endpoint dialog, choose the General tab and check Registered, as shown next. 5 Choose the SIP tab, shown next, and set the following fields: Polycom, Inc.
Configure UNIFY® OpenScape® Voice ○ Type Static ○ Signaling Address Type ○ Endpoint Address ○ Port Signaling IP address or FQDN of the RMX system or the DMA system 5060 ○ Transport protocol ○ Endpoint Polycom, Inc.
Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Integrating Polycom® HDX® Systems with UNIFY® OpenScape® ® ® This chapter provides an overview of how to set up and configure a Polycom HDX system and integrate ® it with UNIFY OpenScape Voice. Once you configure the Polycom HDX system and integrate it with UNIFY OpenScape software version 3.1.0, you can place and receive calls with UNIFY OpenScape Desktop Client PE, Desktop Client WE, and UNIFY OpenScape Voice version 6.
Integrating Polycom® HDX® Systems with UNIFY® OpenScape® ○ In the address bar of your web browser, type in the IP address of your HDX system, press Enter, and choose Administrator Settings > LAN Properties. If your system is password protect, a login dialog displays when you choose Administrator Settings. The default user name is admin and the default password is the serial number of your HDX system. If you don’t know the password, contact your system administrator.
Integrating Polycom® HDX® Systems with UNIFY® OpenScape® 2 On the LAN Properties screen, configure the following fields: IP Address (Ipv4) ○ IP Address Specify how the system obtains an IP address. Choose one of the following options: » Obtain IP address automatically Choose this option if the system obtains an IP address from the DHCP server on the LAN. » Enter IP address manually automatically.
Integrating Polycom® HDX® Systems with UNIFY® OpenScape® » IPv4 You can specify IPv4 DNS server addresses only when the IPv4 address is entered manually. When the IPv4 address is obtained automatically, the DNS Server addresses are also obtained automatically. ○ LAN Speed Specify the LAN speed to use. Note that the speed you choose must be supported by the switch. You can choose from the following options: » Choose Auto to have the network switch negotiate the speed automatically.
Integrating Polycom® HDX® Systems with UNIFY® OpenScape® ○ Enable PC LAN Port Check this box to enable the PC LAN port on the back of Polycom HDX 4000 and 4500, HDX 7000, HDX 8000, or HDX 9006 system. Disable this setting for increased security. This option is not available on the Polycom HDX 6000 or 9000. ○ Enable EAP/802.1X Check this option to enable the EAP/802.1X authentication protocol.
Integrating Polycom® HDX® Systems with UNIFY® OpenScape® OR ○ In the address bar of your web browser, type in the IP address of your HDX system, press Enter, and choose Administrator Settings > Network > IP Network > SIP Settings. Note that if your system is password protected, a dialog displays when you choose Administrator Settings. The IP Network screen display, shown next. Polycom, Inc.
Integrating Polycom® HDX® Systems with UNIFY® OpenScape® 2 Configure the following settings: ○ Enable SIP Enable ○ Transport Protocol This field determines the protocol the system uses for SIP signaling. The SIP network infrastructure in which your Polycom HDX system is operating determines which protocol is required. You can choose from the following options: » Auto Enables an automatic negotiation of protocols in the following order: TLS, TCP, and UDP.
Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Enter the IP address and port using the following format: : can be an IPv4 address or a DNS hostname such as servername.company.com:6050. Hostnames can resolve to IPv4 or IPv6 addresses. Syntax Examples: To use the default port for the protocol you have selected: 10.11.12.13 To specify a different TCP or UDP port: 10.11.12.
Integrating Polycom® HDX® Systems with UNIFY® OpenScape® OR ○ In the address bar of your web browser, type in the IP address of your HDX system, press Enter, and choose Administrator Settings > Network > IP Network. Note that if your system is password protected, a dialog displays when you choose Administrator Settings. The IP network screen displays the H.323 settings, as shown next. 2 Configure the following H.323 settings: ○ Enable IP H.323 Polycom, Inc. Check this option to enable IP H.323.
Integrating Polycom® HDX® Systems with UNIFY® OpenScape® ○ Display H.323 Extension Check this option to enter H.323 extensions separately from the gateway ID on the Place a Call screen. If your system is registered with a gatekeeper, your H.323 extension displays on the home screen. If you do not check this option, you can make gateway calls by entering the call information in this format: gateway ID + ## + extension . ○ H.
Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Use PathNavigator for Multipoint Calls Specify whether multipoint calls use the system’s internal multipoint capability or the Conference on Demand feature available with Polycom PathNavigator™, ReadiManager® SE200, or Polycom CMA system. This feature is available only if the system is registered with one of these gatekeepers. Alternate Gatekeepers This field is not configurable and displays the alternative gatekeeper as a FQDN or by IP address.
Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® ® ® This chapter provides an overview of how to set up and configure a Polycom RealPresence Group ® Series system and integrate it with UNIFY OpenScape Voice.
Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® OR In the address bar of your web browser, type in the IP address of your Group system, press Enter, and choose Admin Settings > Network > LAN Properties. If your system is password protect, a login dialog displays when you choose Administrator Settings. The default user name ® is admin and the default password is the serial number of your RealPresence Group Series system.
Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Polycom, Inc.
Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Note: Changes to These Settings Require and Cause a System Restart Changes you make to these settings require a system restart. If you make changes to these settings, the system automatically restarts when you accept the changes. 2 On the LAN Properties screen, configure the following fields: IP Address (IPv4) IP Address Specify how the system obtains an IP address.
Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Subnet Mask This field displays the subnet mask currently assigned to the system. If the system does not automatically obtain a subnet mask, enter one here. ● DNS Servers DNS Servers Displays the DNS servers currently assigned to the system. If the system does not automatically obtain a DNS server address, you can enter up to four DNS servers here.
Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® This LAN option applies only to IPv4 environments and is available only on the web interface. Generate Destination Unreachable Messages Generates a Destination Unreachable message if a packet cannot be delivered to its destination for reasons other than network congestion. This LAN option applies only to IPv4 environments and is available only on the web interface.
Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® To specify SIP Settings: 1 In the address bar of your web browser, type in the IP address of your HDX system, press Enter, and choose Admin Settings > Network > IP Network > SIP. Note that if your system is password protected, a dialog displays when you choose Administrator Settings.
Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® UDP Provides best-effort transport via UDP for SIP signaling. This is not supported in a UNIFY OpenScape environment so please select Auto, TCP or TLS. TLS Provides secure communication of the SIP signaling. TLS is available only when the system is registered with a SIP server that supports TLS. When you choose this setting the system ignores TCP/UDP port 5060. User Name Enter the directory number of the OpenScape Voice.
Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® The IP network screen displays the H.323 settings, as shown next. 2 Configure the following H.323 settings: Enable IP H.323 Check this option to enable IP H.323. Display H.323 Extension Check this option to enter H.323 extensions separately from the gateway ID on the Place a Call screen. If your system is registered with a gatekeeper, your H.323 extension displays on the home screen.
Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® ● Current Gatekeeper IP Address This field is not configurable and displays the IP address that the HDX is currently registered to. Polycom, Inc.
Integrate Polycom RMX Systems with UNIFY OpenScape Integrate Polycom RMX Systems with UNIFY OpenScape This chapter shows you how to configure PolycomRMX 1500/2000/4000 systems and integrate the system with UNIFY OpenScape products. For more detailed information about configuring a Polycom RMX system, refer to the RMX documentation on the Polycom Support site.
Integrate Polycom RMX Systems with UNIFY OpenScape Set Mandatory System Flags Next, you need to set mandatory system flags. To set system flags: 1 Navigate to Setup > System Configuration. The System Flags dialog displays. 2 Set the following system flags: SIP_FREE_VIDEO_RESOURCES NO This setting is required because the OpenScape Desktop Client escalates from Audio to Video and is mandatory.
Integrate Polycom RMX Systems with UNIFY OpenScape MULTIPLE_SERVICES YES This setting enables network separation and is only required if you use network separation. RMX2000_RTM_LAN YES This flag enables network separation using RTM LAN card for media and is only required when you use RTM LAN card. ALWAYS_FORWARD_DTMF_IN_GW_SESSION_TO_ISDN YES This setting allows you to send DTMF tones through an IP-ISDN gateway call and is mandatory if you use an IP-ISDN Gateway.
Integrate Polycom RMX Systems with UNIFY OpenScape You can create a private network the first time you power up the RealPresence Collaboration Server (RMX) system by using a USB key or a cable to set the Management Network parameters.
Integrate Polycom RMX Systems with UNIFY OpenScape 2 In the IP Network Services screen, choose Management Network, shown next. Polycom, Inc.
Integrate Polycom RMX Systems with UNIFY OpenScape The IP Network Services screen displays, shown next. 3 Modify the following fields: Network Service Name This field displays the name of the management network. You cannot modify this name. Note that this field displays in all Management Network Properties tabs. IP Version Choose one of the following versions: IPv4 Select this option for IPv4 addressing only. IPv6 Select this option for IPv6 addressing only.
Integrate Polycom RMX Systems with UNIFY OpenScape Shelf Management IP Address Enter an IPv4 or IPv6 IP address for the RealPresence Collaboration Server (RMX) Shelf Management Server. The IPv4 address of the RealPresence Collaboration Server (RMX) Shelf Management Server is used by the RealPresence Collaboration Server (RMX) Web Client to monitor hardware.
Integrate Polycom RMX Systems with UNIFY OpenScape Static Routes IPv4 Only Table The system uses Static Routes to search other networks for endpoint addresses that are not found on the local LAN. You can define up to five routers in addition to the default router. The order in which the routers display in the list determines the order in which the system looks for the endpoints on the various networks. If the address is in the local subnet, no router is used.
Integrate Polycom RMX Systems with UNIFY OpenScape MCU Host Name Enter the name of the MCU on the network. The default name is RealPresence Collaboration Server (RMX). DNS Choose from one of the following options: Off Specify Enter the IP addresses of the DNS servers. Note that this field must be enabled to make the P address fields available. DNS servers are not used in the network.
Integrate Polycom RMX Systems with UNIFY OpenScape Admin Tip: Configuring RealPresence Collaboration Server (RMX) 1500/4000 and RealPresence Collaboration Server (RMX) 2000 LAN Port Modes When configuring the RealPresence Collaboration Server (RMX) 1500/4000 platforms, you can manually modify automatically identified speed and transmit/receive mode for each LAN port that the system uses if required by the specific switch in the Ethernet Settings dialog.
Integrate Polycom RMX Systems with UNIFY OpenScape 2 In the IP Network Services screen, choose Default, shown next. Note that Default refers to the default network service. Polycom, Inc.
Integrate Polycom RMX Systems with UNIFY OpenScape The Default Properties screen displays the default network service settings. 3 Modify the following fields: Network Service Name Enter the name of the IP network service. The Fast Configuration Wizard assigns Default IP Service as the default value in the Network Service Name field. IP Network Type Displays the network type selected the first time you enter configured this field. The Default IP Network icon indicates the selected environment.
Integrate Polycom RMX Systems with UNIFY OpenScape Signaling Host IP Address Enter the address you want IP endpoints to use when dialing in to the MCU. Dial out calls from the RealPresence Collaboration Server (RMX) system are initiated from this address. This address is used to register the RealPresence Collaboration Server (RMX) system with a Gatekeeper or a SIP Proxy server.
Integrate Polycom RMX Systems with UNIFY OpenScape With the exception of IP Network Type, the field definitions of the Routers tab are the same those shown in Network Service. Modify the Management Network Service Configure the Gatekeeper Settings This section shows you how to configure gatekeeper settings. To configure gatekeeper settings: 1 Click the Gatekeeper Tab. Polycom, Inc.
Integrate Polycom RMX Systems with UNIFY OpenScape The Gatekeeper settings display, as shown next. 2 Modify the following fields: Gatekeeper Specify Off Choose one of the following options: Enables configuration of the gatekeeper IP address. Disables all gatekeeper options. Primary Gatekeeper Enter an IP Address or the gatekeeper’s host name registered in the DNS.
Integrate Polycom RMX Systems with UNIFY OpenScape MCU Prefix in Gatekeeper Enter the number that the Network Service registers with in the gatekeeper. H.323 endpoints use this number as the first part of their dial-in string when dialing the MCU. Note that when you use PathNavigator SE200, this prefix automatically registers with the gatekeeper. When another gatekeeper is used, this prefix must also be defined in the gatekeeper.
Integrate Polycom RMX Systems with UNIFY OpenScape To configure ports: 1 Click Ports. The Ports settings display, shown next. 2 Modify the following fields: Fixed Ports Check this option to manually define the port ranges or to limit the number of ports to be left open. Leave this option cleared if you are defining a Network Service for local calls that do not require configuring the firewall to accept calls from external entities.
Integrate Polycom RMX Systems with UNIFY OpenScape TCP Port from_to_ These fields display the default settings for port numbers used for signaling and control. To modify the number of TCP ports, enter the first and last port numbers in the range. The number of ports is calculated as follows: Number of simultaneous calls x 2 ports (1 signaling + 1 control). UDP Port from_to_ These fields display the default settings for port numbers used for audio and video.
Integrate Polycom RMX Systems with UNIFY OpenScape Admin Tip: Routers Must Support QoS The routers must support QoS in order for IP packets to get higher priority. 2 Modify the following fields: Enable Check this option to enable the configuration and use of the QoS settings. When unchecked, the values of the Differentiated Services Code Point (DSCP) bits in the IP packet headers are zero. Type Choose a method for encoding packet priority.
Integrate Polycom RMX Systems with UNIFY OpenScape Precedence This is the default mode and is capable of providing priority services to all types of routers, as well as being currently the most common mechanism. Use this option when the network router uses Precedence for priority encoding, or when you are not sure which method is used by the router. Precedence needs to be combined with None in the TOS field. The default priority is 5 for audio and 4 for video packets.
Integrate Polycom RMX Systems with UNIFY OpenScape The SIP Servers settings display, shown next. Note: You can use Unicode encoding in all SIP Signaling Dialogs. You can use Unicode encoding and character sets that use Unicode encoding for all SIP Signaling settings. 2 Modify the following fields: IP Network Type Displays the network type selected the first time you enter configured this field. The Default IP Network icon indicates the selected environment.
Integrate Polycom RMX Systems with UNIFY OpenScape H.323 SIP H.323 & SIP For an integrated IP Service. Both H.323 and SIP participants can connect to the MCU using this option. For an H.323-only Network Service. For a SIP-only Network Service. SIP Server Use the default value Specify. SIP Server Type Generic Choose one of the following options: Choose Generic.
Integrate Polycom RMX Systems with UNIFY OpenScape SIP Servers You can use one or more primary or alternate servers. Server IP Address or Name SIP IP address or FQDN of the OpenScape Voice. Enter the IP address of the preferred SIP server. Admin Tip: Use a Hostname in IPv4 & IPv6 or IPv6 Mode When in IPv4 & IPv6 or in IPv6 mode, it is easier to use Names instead of IP addresses.
Integrate Polycom RMX Systems with UNIFY OpenScape Server IP Address or Name Enter the SIP IP address or Fully Qualified Domain Name (FQDN) of OpenScape Voice. By default, the Outbound Proxy Server is the same as the SIP Server. If they differ, modify the IP address of the Outbound Proxy and the listening port number. Port: 5060 Enter the port number that the outbound proxy is listening to. The default port for TCP is 5060 and for TLS 5061.
Integrate Polycom RMX Systems with UNIFY OpenScape The Security settings display, shown next. 2 Modify the following fields: Authentication User Name Enter the conference, entry queue, or meeting room name that is registered with the proxy. This field can contain up to 20 ASCII characters. Authentication Password Enter the conference, entry queue, or meeting room password as defined in the proxy. This field can contain up to 20 ASCII characters.
Integrate Polycom RMX Systems with UNIFY OpenScape Modify Ethernet Settings When using the RealPresence Collaboration Server (RMX) 1500/4000 platforms, you can manually modify the automatically identified speed and transmit/receive mode of each LAN port that the system uses if the specific switch requires it in the Ethernet Settings dialog.
Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc.
Integrate Polycom RMX Systems with UNIFY OpenScape The Ethernet Settings dialog displays. Note: The RTM LAN port on the RealPresence Collaboration Server (RMX) 1500/4000 is Port 2. Although the RTM LAN (media card) port on the RealPresence Collaboration Server (RMX) 1500/4000 is shown as Port 1 in the Ethernet Settings and Hardware Monitor fields, the physical LAN connection is Port 2. 2 Modify the following fields: Port Type Indicates the LAN port type.
Integrate Polycom RMX Systems with UNIFY OpenScape Monitor the IP Network The Signaling Monitor is the RealPresence Collaboration Server (RMX) entity used to monitor the status of external IP network entities such as the gatekeeper, DNS, SIP proxy, and Outbound proxy and their interaction with the MCU. To monitor signaling status: 1 In the RMX Management pane, click Signaling Monitor, shown next. 2 In the Signaling Monitor pane, choose the Default IP Service. Polycom, Inc.
Integrate Polycom RMX Systems with UNIFY OpenScape The RMX CS IP tab displays. The RMX CS IP screen displays the following settings: Service Name The name assigned to the IP Network Service by the Fast Configuration Wizard. IPv4 IP Address Default Router IP Address The IP address of the default router. The default router is used whenever the defined static routers are unable to route packets to their destination.
Integrate Polycom RMX Systems with UNIFY OpenScape 3 Click H.323. The H.323 settings display. Connection State The state of the connection between the Signaling Host and the gatekeeper: Discovery Registration Registered Not Registered The Signaling Host is attempting to locate the gatekeeper. The Signaling Host is in the process of registering with the gatekeeper. The Signaling Host is registered with the gatekeeper. The registration of the Signaling Host with the gatekeeper failed.
Integrate Polycom RMX Systems with UNIFY OpenScape IP Address The gatekeeper’s IP address. 4 Click SIP Servers. The SIP Servers settings display. Role Active The default SIP Server is used for SIP traffic. Backup Name IP The SIP Server is used for SIP traffic if the preferred proxy fails. The name of the SIP server. The SIP server’s IP address. Status The connection state between the SIP Server and the Signaling Host. Not Available Auto Polycom, Inc.
Integrate Polycom RMX Systems with UNIFY OpenScape To Use IPv6 Network Addresses for RealPresence Collaboration Server (RMX)Internal and External Entities Not all IPv6 settings are available. You can assign the following IPv6 addresses to RealPresence Collaboration Server (RMX) (Internal) and External Entity addresses.
Integrate Polycom RMX Systems with UNIFY OpenScape IP Security (IPSec) Protocols are not supported. View Licensing and System Information You can view licensing and system information for your RealPresence Collaboration Server (RMX). System Information includes License Information, and general system information, such as system memory size and Media Card Configuration Mode.
Integrate Polycom RMX Systems with UNIFY OpenScape The System Information screen displays the following information: Total Number of CP Resources Total Number of Event Mode Resources Note that event mode is currently not supported and this field will always display zero resources. RealPresence Collaboration Server (RMX) Version Displays the System Software Version of the RealPresence Collaboration Server (RMX).
Integrate Polycom RMX Systems with UNIFY OpenScape Telepresence Mode The field value indicates whether the system is licensed to work with RPX and TPX Telepresence room systems. You can choose True or False. Serial Number This field displays the serial number of the RealPresence Collaboration Server (RMX) system. Multiple Services A Multiple Services license is installed.
Integrate Polycom® VVX® Phones with UNIFY® OpenScape® Integrate Polycom® VVX® Phones with UNIFY® OpenScape® ® ® This chapter provides an overview of how to set up Polycom VVX business media phones for ® integration with UNIFY OpenScape products. For more detailed information about configuring VVX phones, refer to the documentation on the Polycom Support site. Polycom VVX phones running Polycom UC Software version 4.0.
Integrate Polycom® VVX® Phones with UNIFY® OpenScape® The settings for that line display, shown next. 4 Configure the following values: SIP Settings SIP Protocol Choose Enable Identification Display Name Address Label Polycom, Inc. Enter the name of the phone user. Enter the directory number of the OpenScape Video. Enter the name you want to display on the line key of another party you call.
Integrate Polycom® VVX® Phones with UNIFY® OpenScape® Authentication Authentication User ID Authentication Password Enter the digest authentication user name. Enter the digest authentication user name. SIP Server 1 Address Port Transport Polycom, Inc. Enter the OpenScape Video IP or DNS-Name.
Integrate Polycom® DMATM Systems with UNIFY® OpenScape® Integrate Polycom® DMATM Systems with UNIFY® OpenScape® This chapter provides an overview of how to set up and configure Polycom Distributed Media Application systems to interoperate with UNIFY OpenScape products. For more detailed information about configuring DMA systems, refer to the documentation on the Polycom Support site. Polycom DMA systems running software version 5.
Integrate Polycom® DMATM Systems with UNIFY® OpenScape® The DMA Signaling Configuration screen displays. Polycom, Inc.
Integrate Polycom® DMATM Systems with UNIFY® OpenScape® 6 Configure the following settings on the DMA Signaling Configuration screen: SIP Settings SIP Signaling Unencrypted SIP port TLS port Check to enable. Choose TCP, 5060. 5061 Next, add an external SIP peer. To add an external SIP peer to the DMA system: 1 Launch your web browser and enter the IP Address of your DMA System, for example, http://10.1.1.24 . 2 Click on Continue to this website (not recommended).
Integrate Polycom® DMATM Systems with UNIFY® OpenScape® 6 Click on Add to add a new SIP Peer or click on Edit to modify an existing SIP Peer. 7 The Edit External SIP Peer dialog displays. Polycom, Inc.
Integrate Polycom® DMATM Systems with UNIFY® OpenScape® 8 Configure the following fields: Enabled Name Check this option. Enter a name for the SIP trunk. Description Enter a detailed description (can also be blank). Next hop address Enter a SIP IP address or the FQDN of the OpenScape Voice. Destination network Port 5060 for UDP/TCP or 5061 for TLS Use route header Prefix range Strip prefix Type Enter the OpenScape Domain name (can also be blank). Check this option.
Get Help This section provides links to further information and resources you may find helpful. Polycom and Partner Resources For more information about installing, configuring, and administering Polycom products, refer to Documents and Downloads at Polycom Support. To find all Polycom partner solutions, see Polycom Global Strategic Partner Solutions. For more information on solution with this Polycom partner, see the partner site at Polycom Global Strategic Partner Solutions.
