Specifications

Administration
A31003-S2030-M100-10-76A9, 01/2014
308 OpenStage SIP V3R3 for OpenScape Voice, Administration Manual
administration.fm
Impact Level Notification
Administration via Local Phone
3.30 Impact Level Notification
Communications for the Public Sector Network (PSN) is seen as originating from or terminating
to zones with differing 'impact' levels (the impact level indicates how the phone user should
handle the call conversation). The purpose is to notify the OpenStage phone users when they
are connecting or in a call where another party in the call is in a lower Impact Level (IL) zone.
This feature uses a UI mechanism to notify/remind the phone user that the call may require
special treatment. This involves special icons, text indications, and special audio (ringer or tone
as appropriate). There are no restrictions on call handling as a result of any special status for
the call.
Thus the Impact Level Notification feature only involves UI changes that are triggered by re-
ceiving new SIP headers and affects the following:
• Prompts presented to alert for incoming calls
• Prompts presented to monitor progress for outgoing calls
• Connected call displays
• Call scenarios involving multiple calls
• Retrieving a held call
However, since there are no call restrictions explicit for the Impact Level Notification feature the
solution needs to consider some additional scenarios:
• Group pickup
• Directed pickup
• Callback
• CTI action
• Shared lines on a Keyset
This feature cannot be turned off at the phone since it is driven solely by the OSV.
The OSV is responsible for being aware of the impact level of the phone (the phone does not
have control of its own level) and the impact levels of all other endpoints that are participating
in a call with the phone. The OSV uses this information to signal (via a new SIP header) the
phone when the call is to be treated as from a lower impact level. It does this during the start
of a call or anytime during a call.
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--- Admin
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--- System
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--- Features
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--- Configuration
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--- Missed call LED