Phone Administration OpenStage SIP V3R3 for OpenScape Voice Administration Manual A31003-S2030-M100-10-76A9
Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and ISO14001 standards and are certified by an external certification company. Copyright © Unify GmbH & Co. KG 01/2014 Hofmannstr. 51, 81379 Munich/Germany All rights reserved. Reference No.
bkTOC.fm Nur für den internen Gebrauch 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Maintenance Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3 About the Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
bkTOC.fm Nur für den internen Gebrauch 3.2.1 LAN Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.2 VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.2.1 Automatic VLAN discovery using LLDP-MED . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.2.2 Automatic VLAN discovery using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.2.
bkTOC.fm Nur für den internen Gebrauch 3.5.3 Energy Saving (OpenStage 40/60/80) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 3.5.4 Call logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 3.5.4.1 Logging of Missed Calls (via User menu) . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 3.5.5 Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
bkTOC.fm Nur für den internen Gebrauch 3.8.3 Repeat Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.8.4 Call Forwarding (Standard) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.8.5 Call Forwarding by Call Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.8.6 Ringer Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
bkTOC.fm Nur für den internen Gebrauch 3.11.5.1 General DSS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.11.5.2 Settings for a DSS key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.11.6 Distinctive Ringers per Keyset Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.12 Key Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.
bkTOC.fm Nur für den internen Gebrauch 3.18.1 RTP Base Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.18.2 Codec Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.18.3 Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.19 Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
bkTOC.fm Nur für den internen Gebrauch 3.26.10.18 SIP standard multiline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.26.10.19 SIP standard singleline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.26.10.20 Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.26.10.21 Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.
bkTOC.fm Nur für den internen Gebrauch 5.5 Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.5.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.5.2 Dial Plan Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.5.3 How To Set Up And Deploy A Dial Plan. . . . . . . . . . . . . . . . . . . . . . . . .
uebersicht.fm Overview Important Notes 1 Overview 1.1 Important Notes 7 Do not operate the equipment in environments where there is a danger of explosions. 7 For safety reasons the phone should only be operating using the supplied plug in power unit. 7 Use only original accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid. 7 Never open the telephone or add-on equipment.
uebersicht.fm Overview Maintenance Notes 1.2 Maintenance Notes 7 Do not operate the telephone in environments where there is a danger of explosions. 7 Use only original accessories from Siemens Enterprise Communications GmbH & Co. KG. Using other accessories may be dangerous, and will invalidate the warranty and the CE mark. Never open the telephone or a key module. If you encounter any problems, contact System Support. 7 1.
uebersicht.fm Overview Conventions for this Document • • If the title of a mask (e.g. "Pixel saver" vs. "Energy saving") or the name of a parameter (e.g. "Time Zone" vs. "DST zone") has changed, the later version is shown. If a parameter has moved from one mask to another, both older and later versions are shown. The same is true for the local menu paths. This document describes the software version V3R3.
uebersicht.fm Overview The OpenStage Family 1.5 The OpenStage Family 1.5.1 OpenStage 60/80 9 5 2 1 6 3 7 8 4 1 1 With the handset, the user can pick up and dial calls in the usual manner. 2 The graphic display provides intuitive support for telephone operation. 3 The mode keys provide easy access to the phone’s applications. 4 With the TouchGuide, the user/administrator can navigate in the phone functions, applications, and configuration menus.
uebersicht.fm Overview The OpenStage Family 1.5.2 OpenStage 40 7 5 2 1 6 3 4 8 1 With the handset, the user can pick up and dial calls in the usual manner. 2 The graphic display provides intuitive support for telephone operation. 3 The fixed function keys provide access to frequently used telephony functions. 4 With the 5-way navigator, the user/administrator can navigate in the various phone functions, applications, and configuration menus.
uebersicht.fm Overview The OpenStage Family 1.5.3 OpenStage 40 US 7 5 2 1 6 3 4 8 1 With the handset, the user can pick up and dial calls in the usual manner. 2 The graphic display provides intuitive support for telephone operation. 3 The fixed function keys provide access to frequently used telephony functions. 4 With the 5-way navigator, the user/administrator can navigate in the various phone functions, applications, and configuration menus.
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uebersicht.fm Overview The OpenStage Family 1.5.4 OpenStage 20 2 1 3 5 4 6 1 With the handset, the user can pick up and dial calls in the usual manner. 2 The display provides intuitive support for telephone operation. 3 The fixed function keys provide access to frequently used telephony functions. 4 With the audio keys, the user can control the audio settings.
uebersicht.fm Overview The OpenStage Family 1.5.5 OpenStage 15 1 2 3 4 5 6 7 1 With the handset, the user can pick up and dial calls in the usual manner. 2 The display provides intuitive support for telephone operation. 3 With the audio keys, the user can control the audio settings. 4 The fixed function keys provide access to frequently used telephony functions. 5 The keypad is used for entering phone numbers and text.
uebersicht.fm Overview Administration Interfaces 1.6 Administration Interfaces You can configure the OpenStage phone by using any of the methods described in this chapter. 1.6.1 Web-based Management (WBM) This method employs a web browser for communication with the phone via HTTPS. It is applicable for remote configuration of individual IP phones in your network. Direct access to the phone is not required. > 1.6.2 To use this method, the phone must first obtain IP connectivity.
inbetriebnahme.fm Startup Prerequisites 2 Startup 2.1 Prerequisites The OpenStage phone acts as an endpoint client on an IP telephony network, and has the following network requirements: • An Ethernet connection to a network with SIP clients and servers. 7 • • • • Only use switches in the LAN to which the OpenStage phone is connected. An operation at hubs can cause serious malfunctions in the hub and in the whole network. Phone Administration server. An FTP Server for file transfer, e. g.
inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2 Assembling and Installing the Phone 2.2.1 Shipment • • • • Phone Handset Handset cable Subpackage: • Document "Information and Important Operating Procedures" • Emergency number sticker 2.2.
inbetriebnahme.fm Startup Assembling and Installing the Phone OpenStage 40 (OpenStage 15 and 20 similar, except 1) [1] OpenStage 40 andd Power supply PC Switch Headset[1] Key Module[1] Handset 2.2.3 1. Assembly Handset Insert the plug on the long end of the handset cable into the jack on the base of the telephone and press the cable into the groove provided for it. Next, insert the plug on the short end of the handset cable into the jack on the handset. 2.
inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2.4 1. Connecting the Phone Plug the LAN cable into the connector at the bottom of the telephone and connect the cable to the LAN resp. switch. If PoE (Power over Ethernet) is to be used, the PSE (Power Sourcing Equipment) must meet the IEEE 802.3af specification.
inbetriebnahme.fm Startup Assembling and Installing the Phone 3. If applicable, connect the following optional jacks: • LAN connection to PC • Headset (accessory) • Connection to add-on device (accessory) • • Connection to external keyboard (accessory) USB master for connection to a USB device (e. g. accessory USB Acoustic Adapter) 7 To prevent damage on the OpenStage phone, connect an USB stick using the adapter cable C39195-Z7704-A5.
inbetriebnahme.fm Startup Quick Start 2.3 Quick Start This section describes a typical case: the setup of an OpenStage endpoint in an environment using a DHCP server and the web interface. For different scenarios, cross-references to the corresponding section of the administration chapter are given. > Alternatively, the DLS (Deployment Service) administration tool can be used.
inbetriebnahme.fm Startup Quick Start 2. Click on the tab "Administrator Pages". In the dialog box, enter the admin password: Admin Login Enter Admin password: Reset Login 3. The administration main page opens. The left column contains the menu tree. If you click on an item which is printed in normal style, the corresponding dialog opens in the center of the page. If you click on an item printed in bold letters, a sub-menu opens in the right column. 2.3.
inbetriebnahme.fm Startup Quick Start 2.3.4 DHCP Resilience It is possible to sustain network connectivity in case of DHCP server failure. If DHCP lease reuse is activated, the phone will keep its DHCP-based IP address even if the lease expires. To prevent address conflicts, the phone will send ARP requests in 5 second intervals. Additionally, it will send discovery messages periodically to obtain a new DHCP lease.
inbetriebnahme.fm Startup Quick Start 2.3.6 SIP Server Address The IP Address or hostname of the SIP server can be provided by DHCP. The option’s name and code are as follows: • option #120 "SIP Servers DHCP Option" For manual configuration of the SIP server address see Section 3.5.6.1, “SIP Addresses”. 2.3.7 Extended Network Configuration To have constant access to other subnets, you can enter a total of two more network destinations.
inbetriebnahme.fm Startup Quick Start 2.3.8.1 Using a Vendor Class It is recommended to define a vendor class on the DHCP server, thus enabling server and phone to exchange vendor-specific data exclusively. The data is disclosed from other clients. In the following, the configuration of vendor classes is explained both for a Windows DHCP Server and for Unix/Linux.
inbetriebnahme.fm Startup Quick Start 4. Press Add... to define a new vendor class. 5. Enter "OptiIpPhone" as Display name and give a description of this class. Provide the class name proper by setting the cursor underneath ASCII and typing "OptiIpPhone". The binary value is displayed simultaneously. Click OK to apply the changes. The new vendor class now appears in the list: 6. Exit the window with Close.
inbetriebnahme.fm Startup Quick Start 7. In the DHCP console menu, right-click the DHCP server in question and select Set Predefined Options from the context menu. 8. In the dialog, select the previously defined OptiIpPhone class and click on Add... to add a new option. (If the workaround for a pre-SP2 Windows 2003 Server has been applied, the first option will be there already.
inbetriebnahme.fm Startup Quick Start 9. In the following dialog, specify the option type as follows. (If the workaround for a pre-SP2 Windows 2003 Server has been applied, the option type dialog will be skipped for the first option.) • Name: Free text, e. g. "OptiIpPhone element 01". • Data type: "String". • Code: "1". • Description: Free text, e. g. "tag 1 for OptiIpPhone class". Click OK to return to the previous window. 10. The newly created option is displayed now.
inbetriebnahme.fm Startup Quick Start 11. If the VLAN is to be provided by DHCP: Repeat step 7 and 8, and then specify the option type as follows. If you want to proceed to the configuration of the DLS address, continue with step 13. • Name: Free text, e. g. "OptiIpPhone element 02" • Data type: "Long" • Code: "2" • Description: Free text, e. g. "tag 2 for OptiIpPhone class". Click OK to return to the previous window. 12. The newly created option is displayed now.
inbetriebnahme.fm Startup Quick Start 13. If the DLS address is to be provided by DHCP: Repeat step 7 and 8, and then specify the option type as follows. • Name: Free text, e. g. "OptiIpPhone element 03". • Data type: "String". • Code: "3". • Description: Free text, e. g. "tag 3 for OptiIpPhone class". Click OK to return to the previous window. 14. The newly created option is displayed now.
inbetriebnahme.fm Startup Quick Start 15. To define a scope, select the DHCP server in question, and then Scope, and right-click Scope Options. Select Configure Options... in the context menu. 16. Select the Advanced tab. Under Vendor class, select the class that you previously defined (OptiIpPhone) and, under User class, select Default User Class. Activate the check boxes for the options that you want to assign to the scope (in the example, 001, 002, and 003). Click OK.
inbetriebnahme.fm Startup Quick Start 17. The DHCP console now shows the information that will be transmitted to the corresponding workpoints. Information from the Standard vendor is transmitted to all clients, whereas information from the OptiIpPhone vendor is transmitted only to the clients (workpoints) in this vendor class.
inbetriebnahme.fm Startup Quick Start Setup using a DHCP server on Unix/Linux The following snippet from a DHCP configuration file (usually dhcpd.conf) shows how to set up a configuration using a vendor class and the "vendor-encapsulated-options" option.
inbetriebnahme.fm Startup Quick Start The following example shows a VLAN ID with the decimal value "10". Providing: Code Length VLAN ID 2 4 0 0 1 0 02 04 00 00 00 0A For manual configuration of the VLAN ID see Section 3.2.2.3, “Manual configuration of a VLAN ID”.
inbetriebnahme.fm Startup Quick Start 3. Enter tag 1, that is the vendor tag. The value has to be "Siemens". 4. If the VLAN ID is to be provided by DHCP: Enter the hexadecimal value in Data entry. In the example, the VLAN ID is 10 (Hex: 0A).
inbetriebnahme.fm Startup Quick Start 5. If the DLS address is to be provided by DHCP: Enter the DLS address in the Value field, using the following format: :://: > For ensuring proper functionality, the port number should not be followed by any character. In the example, the DLS address is "sdlp://192.168.3.30:18443". Note that the screenshot also shows the VLAN ID described in step 4. Click OK.
inbetriebnahme.fm Startup Quick Start 6. 42 The DHCP console now shows the information that will be transmitted to the corresponding workpoints.
inbetriebnahme.fm Startup Quick Start 2.3.9 Registering at Phone Administration For registration at the OpenStage SIP V3R3 SIP server, a SIP user ID and password must be provided by the phone. The following procedure describes the configuration using the web interface (see Section 2.3.1, “Accessing the Web Interface (WBM)”; if the web interface is not applicable, please refer to Section 3.5.7, “Authenticated Registration”) for configuration via the local menu. 1.
inbetriebnahme.fm Startup Startup Procedure 2.4 Startup Procedure The following flowchart shows the startup process for OpenStage phones: Power Up L2 interface configured No 802.1x credential Yes Start 802.1x Suppplicant in Proxy-EAPOLLogoff mode 802.1x enabled on authenticator Start 802.1x Suppplicant in auth. mode No 802.1x enabled on authenticator Yes Yes No Manual configured VLAN-ID No Yes No networkaccess 802.1x auth.
inbetriebnahme.fm Startup Cloud Deployment 2.5 Cloud Deployment This chapter describes how a phone progresses through the cloud deployment process from factory start-up until the cloud service provider considers it to be ready for use by its User. The phone determines that a cloud deployment process is to be used based on the IP settings it receives from the DHCP at the customer site. The Unify Redirect server1 requires a code to determine which cloud service provider is responsible for the phone.
inbetriebnahme.fm Startup Cloud Deployment The phone stars the cloud deployment process The phone is locked so that the mode keys & FPKs etc cannot be used The phone obtains the IP address of the Unify Redirect server ("cloud-setup.com") from the DNS The phone gets the pin from the user The User enters the pin and presses OK. The phone verifies that the pin is valid.
inbetriebnahme.fm Startup Cloud Deployment Phone saves the configuration data If the language is changed then the display is updated Phone updates, and displays, the Progress prompt The phone obtains the IP address of the Deployment server from the DNS by looking up the DLS address if appropriate.
inbetriebnahme.fm Startup Cloud Deployment The phone exits the cloud deployment process and enables the mode keys & FPKs etc. to act as normal Phone removes the Progress prompt and displays a timed success popup, indicating that cloud deployment is done The phone verifies that it now has an e.164 address registered 2.5.2 Aborting cloud deployment process by User The phone detects that a cloud deployment is required and starts the cloud deployment process.
inbetriebnahme.fm Startup Cloud Deployment 2.5.4 Deployment errors During deployment the display will always show deployment specific information. A persistent warning popup displays the information that will be shown in an idle screen error after deployment failed. • It is shown to notify the phone User that deployment failed to complete as expected.
administration.fm Administration Access via Local Phone 3 Administration This chapter describes the configuration of every parameter available on the OpenStage phones. For access via the local phone menu, see the following; for access using the web interface, please refer to Section 2.3.1, “Accessing the Web Interface (WBM)”. 3.1 Access via Local Phone > The data entered in input fields is parsed and controlled by the phone. Thus, data is accepted only if it complies to the value range. 1.
administration.fm Administration Access via Local Phone 3. Navigate within the Admin Menu OpenStage 60/80 Use the TouchGuide to navigate and execute administrative actions in the Admin menu.
administration.fm Administration Access via Local Phone OpenStage 20 Use the 3-way navigator to navigate and execute administrative actions in the administration menu. Press the m key briefly: - scroll up Hold down: - scroll to top of list Press the l key: - confirm entries - perform an action Press the l key briefly: - scroll down Hold down: - scroll to end of list OpenStage 15 Use the navigation keys to navigate and execute administrative actions in the administration menu.
administration.fm Administration Access via Local Phone OpenStage 60/80 If a parameter is set by entering a number or character data, the onscreen keypad is used. Press the i key to enter the editor. Within the editor, solely use the key numbers or the Sensor Wheel for selecting numbers, characters, or groups of characters. The h key deletes one character in the input field, and the g key moves the cursor to the OK field.
administration.fm Administration LAN Settings 3.2 LAN Settings 3.2.1 LAN Port Settings The OpenStage phone provides an integrated switch which connects the LAN, the phone itself and a PC port. By default, the switch will auto negotiate transfer rate (10/100 Mb/s, 1000 Mb/s with OpenStage 15/20/40/60/80 G) and duplex method (full or half duplex) with whatever equipment is connected. Optionally, the required transfer rate and duplex mode can be specified manually using the LAN port speed parameter.
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administration.fm Administration LAN Settings 3.2.2 VLAN VLAN (Virtual Local Area Network) is a technology that allows network administrators to partition one physical network into a set of virtual networks (or broadcast domains). Partitioning a physical network into separate VLANs allows a network administrator to build a more robust network infrastructure. A good example is a separation of the data and voice networks into data and voice VLANs.
administration.fm Administration LAN Settings 3.2.2.1 Automatic VLAN discovery using LLDP-MED As an alternative, the VLAN ID can be configured by the network switch using LLDP-MED (Link Layer Discovery Protocol-Media Endpoint Discovery). If this option is selected, and the switch provides an appropriate TLV (Type-Length-Value) element containing the VLAN ID, this VLAN ID will be used. If no appropriate TLV is received, DHCP will be used for VLAN discovery.
administration.fm Administration LAN Settings 3.2.2.2 Automatic VLAN discovery using DHCP To automatically discover a VLAN ID using DHCP, the phone must be configured as DHCP enabled, and VLAN discovery mode must be set to "DHCP". LLDP-MED should be disabled. The DHCP server must be configured to supply the Vendor Unique Option in the correct VLAN over DHCP format.
administration.fm Administration LAN Settings 3.2.2.3 Manual configuration of a VLAN ID To configure layer 2 VLAN manually, make sure that VLAN discovery is set to "Manual" and LLDP-MED is disabled. Then, the phone must be provided with a VLAN ID between 1 and 4095. If you mis-configure a phone to an incorrect VLAN, the phone will possibly not connect to the network. In DHCP mode it will behave as though the DHCP server cannot be found, in fixed IP mode no server connections will be possible.
administration.fm Administration LAN Settings 3.2.3 LLDP-MED Operation OpenStage phones support LLDP-MED (Link Layer Discovery Protocol-Media Endpoint Discovery) for auto-configuration and network management. The auto-configurable parameters are VLAN ID (see Section 3.2.2, “VLAN”) and Quality of Service parameters (see Section 3.3.1, “Quality of Service (QoS)”). The data sent by a network device is stored in neighboring network devices in MIB (Management Information Base) format.
administration.fm Administration IP Network Parameters 3.3 IP Network Parameters 3.3.1 Quality of Service (QoS) The QoS technology based on layer 2 and the two QoS technologies Diffserv and TOS/IP Precedence based on layer 3 are allowing the VoIP application to request and receive predictable service levels in terms of data throughput capacity (bandwidth), latency variations (jitter), and delay. > 3.3.1.1 Layer 2 and 3 QoS for voice transmission can be set via LLDP-MED (see Section 3.26.
administration.fm Administration IP Network Parameters Administration via WBM Network > QoS QoS Service Layer 2 ; Layer 2 voice 5 Layer 2 signalling 3 Layer 2 video 4 Layer 2 default 0 Layer 3 Layer 3 voice EF Layer 3 signalling AF31 Layer 3 video AF41 MLPP Priority EF Immediate EF Flash EF Flash override EF Submit Reset Administration via Local Phone |--- Admin |--- Network |--- QoS |--- Service |--- Layer 2 |--- Layer 2 voice |--- Layer 2 signalling |--- Layer 2 video |--- Layer 2 default 3.3.1.
administration.fm Administration IP Network Parameters Expedited Forwarding is used for voice (RTP streams) by default. It effectively creates a special low-latency path in the network. The DSCP (Diffserv Codepoint) value for EF is "1 0 1 1 1 0". 3. Assured Forwarding (AF referred to RFC 2597) Assured forwarding is used for signaling messages by default (AF31). It is less stringent than EF in a multiple dropping system.
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administration.fm Administration IP Network Parameters 3.3.2 Protocol Mode IPv4/IPv6 An IPv4 address consists of 4 number blocks, each between 0 and 255, separated by ".". Example: 1.222.44.123 An IPv6 address consists of 8 hexadecimal number blocks, separated by ":". Example: 2001:0db8:85a3:08d3:1319:8a2e:0370:7347 or, if not all blocks are used: 2000:1::3 Administration via WBM Network > General IP configuration Set the Protocol Mode to "IPv4" or "IPv6" or both (the default setting is IPv4_IPv6).
administration.fm Administration IP Network Parameters 3.3.3 Use DHCP If this parameter is set to "Yes" (default), the phone will search for a DHCP server on startup and try to obtain IP data and further configuration parameters from that central server. If no DHCP server is available in the IP network, please deactivate this option. In this case, the IP address, subnet mask and default gateway/route must be defined manually.
administration.fm Administration IP Network Parameters • SIP Addresses / SIP Server & Registrar (SIP Server Domain Name List option 21, SIP Server IPv6 Address List option 22) VLAN ID, DLS address (Vendor specific Information option 17) • DHCPv6 options are preferred in Dual Stack Mode if a parameter is configured both via DHCP and via DHCPv6, for instance DNS or SNTP server addresses. Administration via WBM Network > General IP configuration Set DHCP Enabled to selected. Afterwards, click Submit.
administration.fm Administration IP Network Parameters Administration via WBM Network > General IP configuration Set DHCPv6 Enabled to selected (the default setting is Enabled). Afterwards, click Submit. General IP configuration Protocol Mode IPv4_IPv6 LLDP-MED Enabled DHCP Enabled DHCPv6 Enabled ; VLAN discovery DHCP VLAN ID DNS domain Primary DNS 192.168.1.105 Secondary DNS 192.168.1.
administration.fm Administration IP Network Parameters 3.3.4 IP Address - Manual Configuration 3.3.4.1 Configuration If not provided by DHCP dynamically, the phone’s IP address and subnet mask must be specified manually. > IP addresses can be entered in the following formats: – Decimal format. Example: 11.22.33.44 or 255.255.255.0 (no leading zeroes). – Octal format. Example: 011.022.033.044 (leading zeroes must be used with every address block) – Hexadecimal format. Example: 0x11.0x22.0x33.
administration.fm Administration IP Network Parameters General IP configuration Protocol Mode IPv4_IPv6 LLDP-MED Enabled DHCP Enabled DHCPv6 Enabled ; VLAN discovery Manual VLAN ID DNS domain Primary DNS 192.168.1.105 Secondary DNS 192.168.1.
administration.fm Administration IP Network Parameters 3.3.5 Default Route/Gateway If not provided by DHCP dynamically (see Section 3.3.3, “Use DHCP”), enter the IP address of the router that links your IP network to other networks. If the value was assigned by DHCP, it can only be read. Administration via WBM Network > IPv4 configuration Enter the IP address of the router that links your IP network to other networks. Afterwards, click Submit.
administration.fm Administration IP Network Parameters Administration via WBM Network > IPv6 configuration Enter the IP address of the Global Gateway that links your IP network to other networks. Afterwards, click Submit. IPv6 configuration LLDP-MED Enabled DHCPv6 Enabled DHCPv6 lease reuse Global Address Global Address Prefix Len Global Gateway Link Local Address Route 1 Dest. Route 1 Prefix Len Route 1 Gateway Route 2 Dest.
administration.fm Administration IP Network Parameters 3.3.6 Specific IP Routing To have constant access to network subscribers of other domains, you can enter a total of two more network destinations, in addition to the default route/gateway. This is useful if the LAN has more than one router. IPv4 Route Configuration Data required • • • Route 1/2 IP address: IP address of the selected route. Route 1/2 gateway: IP address of the gateway for the selected route.
administration.fm Administration IP Network Parameters IPv6 Route Configuration Data required • • • Route 1/2 destination: IPv6 address of the selected route. Route 1/2 prefix len: Prefix length for the selected route. Route 1/2 gateway: IPv6 address of the gateway for the selected route. Administration via WBM Network > IPv6 configuration Enter the IP address of the router that links your IP network to other networks. Afterwards, click Submit.
administration.fm Administration IP Network Parameters 3.3.7 DNS The main task of the domain name system (DNS) is to translate domain names to IP addresses. For some features and functions of the OpenStage phone, it is necessary to configure the DNS domain the phone belongs to, as well as the name servers needed for DNS resolving. 3.3.7.1 DNS Domain Name This is the name of the phone’s local domain. Administration via WBM Network > General IP configuration Enter the DNS domain the phone belongs to.
administration.fm Administration IP Network Parameters 3.3.7.2 DNS Servers If not provided by DHCP automatically, a primary and a secondary DNS server can be configured. > Enhanced survivability using DNS SRV is available. To make use of it, a special configuration is required. For details, please refer to Section 3.5.10, “Resilience and Survivability”. Data required • • Primary DNS: IP address of the primary DNS server. Secondary DNS: IP address of the secondary DNS server.
administration.fm Administration IP Network Parameters 3.3.7.3 Terminal Hostname The phone’s hostname can be customized. The corresponding DNS domain is configured in Network > IP configuration > DNS domain (see Section 3.3.7.1, “DNS Domain Name”). The current DNS name of the phone is displayed at the right-hand side of the banner of the admin and user web pages, under DNS name. To see configuration changes, the web page must be reloaded.
administration.fm Administration IP Network Parameters 3.3.8 Configuration & Update Service (DLS) The Deployment Service (DLS) is a HiPath Management application for administering workpoints in both HiPath and non-HiPath networks. Amongst the most important features are: security (e.g. PSS generation and distribution within an SRTP security domain), mobility for optiPoint and OpenStage SIP phones, software deployment, plug&play support, as well as error and activity logging. DLS address, i.e.
administration.fm Administration IP Network Parameters Data required • • • • • • DLS address: IP address or hostname of the server on which the Deployment Service is running. DLS port: Port on which the DLS Deployment Service is listening. Default: 18443 Contact gap: The parameter is not used. Revert to default security: When set, security mode will be set to default. When using local phone administration, this will be set by selection option ’Default security’ after pressing Save&exit.
administration.fm Administration IP Network Parameters 3.3.9 SNMP The Simple Network Management Protocol is used by network management systems for monitoring network-attached devices for conditions that warrant administrative attention. An SNMP manager surveys and, if needed, configures several SNMP elements, e.g. VoIP phones. OpenStage phones support SNMPv1.
administration.fm Administration IP Network Parameters • • • • • • • • • • • • • Trap community: SNMP community string for the SNMP manager receiving TRAP messages. Default: "snmp" Queries allowed: Allows or disallows queries by the SNMP manager. Query password: Password for the execution of a query by the SNMP manager. Diagnostic sending enabled: Enables or disables the sending of diagnostic data to the SNMP manager.
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administration.fm Administration Security 3.4 Security 3.4.1 Speech Encryption 3.4.1.1 General Configuration OpenStage phones support secure (i.e. encrypted) speech transmission via SRTP. For enabling secure (encrypted) calls, a TLS connection to the Phone Administration server is required. If Use secure calls is activated, the encryption of outgoing calls is enabled, and the phone is capable of receiving encrypted calls.
administration.fm Administration Security Administration via WBM System > Security > System System SIP server certificate validation Use secure calls SRTP type MIKEY Use SRTCP Submit Reset Administration via Local Phone | --- Admin | --- System | --- Security |--- Server cerfificate |--- Use secure calls |--- SRTP type |--- Use SRTCP 3.4.1.2 MIKEY Configuration MIKEY (Multimedia Internet KEYing) is a key management protocol that is intended for use with real-time applications.
administration.fm Administration Security > If SRTP is enabled, ANAT interworking (see Section 3.5.8.3, “Media/SDP”) is only possible if SDES is configured as the key exchange protocol for SRTP.
administration.fm Administration Security 3.4.1.3 SDES Configuration When "SDES" is selected as SRTP negotiation method (see Section 3.4.1.1, “General Configuration”), it can be configured further. The SDES status parameter enables or disables SDES, just like SRTP type in System > Security > System (see Section 3.4.1.1, “General Configuration”). When SDES is disabled, MIKEY will be used. The SDP negotiation parameter specifies whether the use of SRTP will be forced by the phone.
administration.fm Administration Security 3.4.2 Access Control The CCE access parameter controls TCP access for the CCE (CommsChannel Extender). This affects the operation of the OpenStage Manager, local CTI access, and HPT access. When "Disable" is selected, TCP is disabled. With "Enable", there are no restrictions. With Factory reset claw, the ’hooded claw’ keypad mechanism to initiate a factory reset without requiring an authenticated access can be enabled or disabled.
administration.fm Administration Security 3.4.3 Security Log A circular security log is used to capture important security specific events. It can be exported as CSV data to an external application for analysis. > The security log cannot be disabled. The Max. lines parameter defines the maximum number of entry lines that can be kept in the security log before old entries are overwritten by new entries. Archive to DLS controls whether the log is sent to the DLS.
administration.fm Administration Security 3.4.4 Security-Related Faults Security log entry shows the date and time of a loss of security log entries. > The entries in this list are only displayed until they are reported to the DLS, which usually happens very fast. After that, the entries are automatically deleted from the phone. If the entries are not deleted automatically, they can be deleted manually by using the "Cancel faults" parameter.
administration.fm Administration Security 3.4.5 Password Policy 3.4.5.1 General Policy Expires after (days) sets the maximum validity period of a password. Warn before (days) specifies when the user/admin is notified that his password will expire. Force changed only affects the User password. When Force changed is activated, the user will be forced to change his/her password at next login. This only applies to users, not to administrators.
administration.fm Administration Security 3.4.5.2 Admin Policy Expiry date shows the date and time when the admin password will expire. Minimum length defines the minimum number of characters for the admin password. Password history specifies the number of entries to be kept in the admin password history. New passwords must not match any password in the history. The Current status parameter determines the status for the admin password. When set to "Active", the admin password is available for use.
administration.fm Administration Security 3.4.5.3 User Policy Expiry date shows the date and time when the user password will expire. Minimum length defines the minimum number of characters for the user password. Password history specifies the number of entries to be kept in the user password history. The Current status parameter determines the status for the user password. When set to "Active", the user password is available for use.
administration.fm Administration Security Administration via WBM Security and Policies > Password > Character set Character set Ucase chars reqd. 0 Lcase chars reqd. 0 Digits required 0 Special chars reqd 0 Bar repeat length 0 Min char difference 0 Reset Submit 3.4.5.5 Change Admin and User password The passwords for user and administrator can be set here. They have to be confirmed after entering.
administration.fm Administration Security 3.4.6 Certificate Policy 3.4.6.1 Online Certificate Check The Online Certificate Status Protocol (OCSP) is used to check if a certificate to be used has been revoked. This protocol is used to query an Online Certificate Status Responder (OCSR) at the point when the certificate is being validated. The address of an OCSR can be configured on the phone and can also be obtained from the certificate to be checked (which will have the priority).
administration.fm Administration Security 3.4.6.2 Server Authentication Policy For individual certificates provided by specific servers, the level of authentication can be configured. When "None" is selected, no certificate check is performed. With "Trusted", the certificate is only checked against the signature credentials provided by the remote entity for signature, and the expiry date is checked.
administration.fm Administration System Settings 3.5 System Settings 3.5.1 Terminal and User Identity 3.5.1.1 Terminal Identity Within a SIP environment, both Terminal Number and Terminal Name may serve as a phone number. The values are used in the userinfo part of SIP URIs. In order to register with a SIP registrar, the phone sends REGISTER messages to the registrar containing the contents of Terminal number. Data required • • Terminal number: Number to be registered at the SIP registrar.
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administration.fm Administration System Settings 3.5.2 Emergency and Voice Mail It is important to have an Emergency number configured. If the phone is locked, a clickable area for making an emergency call is created. > If more than one emergency number is needed, additional numbers can be configured in the canonical dial settings (Section 3.13.1, “Canonical Dialing Configuration”). If a mailbox located at a remote server shall be used, its Voice mail number must be entered.
administration.fm Administration System Settings Administration via Local Phone |--- Admin |--- System |--- Features |--- Configuration |--- General |--- Emergency number |--- Voicemail number 3.5.3 Energy Saving (OpenStage 40/60/80) After the phone has been inactive within the timespan specified in Backlight time, the display backlight is switched off to save energy. The possible values are: 1 minute, 5 minutes, 30 minutes, 60 minutes, 2 hours, 4 hours or 8 hours.
administration.fm Administration System Settings 3.5.4 Call logging This configuration item allows the phone to detect if a number dialled by the User is likely to be a Feature Access Code (FAC) by comparing the start of the dialled number with the configured FAC prefixes.
administration.fm Administration System Settings 3.5.4.1 Logging of Missed Calls (via User menu) This feature allows the user to • distinguish logged calls based on the device on which the calls were completed, and • decide whether missed calls that were answered elsewhere shall be – included into the call log, or – excluded from the call log, i.e.
administration.fm Administration System Settings Administration via Local Phone (User menu) |--- User |--- Configuration |--- Call logging |--- General | |--- FAC prefixes |--- Missed calls |--- Answered elsewhere | |--- Include | |--- Exclude |--- Delete entry |--- Manually |--- When called Answered elsewhere > Include: Calls completed elsewhere will be logged as missed calls. In the call log these calls are marked with a check mark.
administration.fm Administration System Settings 3.5.5 Date and Time If the DHCP server in your network provides the IP address of the SNTP server, no manual configuration is necessary. If not, you have to set the SNTP IP address parameter manually. For correct display of the current time, the Timezone offset must be set appropriately. This is the time offset from UTC (Universal Time Coordinated).
administration.fm Administration System Settings • Time zone / DST zone: Area with common start and end date for daylight saving time.
administration.fm Administration System Settings 3.5.5.2 No SNTP Server Available If no SNTP server is available, date and time must be set manually. > The manual setting of time and date is located in the user menu, not in the administrator menu. Data required • • • • • Local time (hh:mm): Local time. Local date (day, month, year): Local date. Allow daylight saving: Defines whether there is daylight is set. Difference (minutes): Timezone offset in minutes.
administration.fm Administration System Settings 3.5.6 SIP Addresses and Ports 3.5.6.1 SIP Addresses In this group of parameters, the IP addresses or host names for the SIP server, the SIP registrar, and the SIP gateway are defined. SIP server address provides the IP address or host name of the SIP proxy server (OpenScape Voice). This is necessary for outgoing calls. SIP registrar address contains the IP address or host name of the registration server, to which the phone will send REGISTER messages.
administration.fm Administration System Settings Administration via WBM System > Registration Registration SIP Addresses SIP server address 192.168.1.165 SIP registar address 192.168.1.
administration.fm Administration System Settings 3.5.6.2 SIP Ports In this group of parameters, the ports for the SIP server, the SIP registrar, and the SIP gateway are defined (for further information see Section 3.5.6.1, “SIP Addresses”), as well as the SIP port used by the phone (SIP local). Data required • SIP server: Port of the SIP proxy server. Default: 5060. SIP registrar: Port of the server at which the phone registers. Default: 5060. SIP gateway: Port of the SIP gateway. Default: 5060.
administration.fm Administration System Settings |--- 3.5.7 Port Configuration |--- SIP server |--- SIP registrar |--- SIP gateway |--- SIP local SIP Registration Registration is the process by which centralized SIP Server/Registrars become aware of the existence and readiness of an endpoint to make and receive calls. The phone supports a number of configuration parameters to allow this to happen. Registration can be authenticated or un-authenticated depending on how the server and phone is configured.
administration.fm Administration System Settings Data required • Registration timer (seconds): Expiry time of the registration in seconds. Default value: 3600. Server type: Type of server the phone will register to. Value range: "Other", "OS Voice", "HiQ8000", "Genesys" Default value: "OS Voice" Realm: Protection domain for authentication. User ID: Username required for an authenticated registration. Password: Password required for an authenticated registration.
administration.fm Administration System Settings 3.5.8 SIP Communication 3.5.8.1 Outbound Proxy If this option is set to "Yes", the phone routes outbond requests to the configured proxy. The outbound proxy will fulfill the task of resolving the domain contained in the SIP request. If "No" is set, the phone will attempt to resolve the domain by itself.
administration.fm Administration System Settings 3.5.8.2 SIP Transport Protocol Selects the transport protocol to be used for SIP messages. The values "UDP", "TCP", and "TLS" are available. The default is "UDP"; default when System > Registration > Server type is set to "HiQ8000" (firmware version V3 onwards): "TLS". Administration via WBM System > SIP interface SIP interface Outbound proxy Default OBP domain SIP transport UDP Response timer (ms) 32000 NonCall trans. (ms) 32000 Reg.
administration.fm Administration System Settings 3.5.8.3 Media/SDP OpenStage phones support IPv4/IPv6 media address negotiation in SDP using ANAT (Alternative Network Address Types). ANAT allows for for the expression of alternative network addresses (e. g., different IP versions) for a particular media stream. When Media negotation is set to "ANAT", ANAT is supported; the phone will re-register with the SIP server and advertise ANAT support in the SIP header.
administration.fm Administration System Settings 3.5.9 SIP Session Timer Session timers provide a basic keep-alive mechanism between 2 user agents or phones. This mechanism can be useful to the endpoints concerned or for stateful proxies to determine that a session is still alive. This is achieved by the phone sending periodic re-INVITEs to keep the session alive. If no re-INVITE is received before the interval passes, the session is considered terminated.
administration.fm Administration System Settings Administration via WBM System > Registration Registration SIP Addresses SIP server address 192.168.1.165 SIP registar Address 192.168.1.
administration.fm Administration System Settings 3.5.10 Resilience and Survivability To allow for stable operation even in case of network or server failure, OpenStage phones have the capability of switching to a fallback system. The switchover is controlled by various configurable check and timeout intervals. Survivability is achieved in two different ways: 1.
administration.fm Administration System Settings Another way to realize survivability is the use of multiple, geographically separated SIP servers. Normally, the phone is registered with that server that has the highest priority in the DNS SRV server list. If the highest priority server fails to respond to the TLS connectivity check (see Section 3.5.10.1, “TLS Connectivity Check”), the phone will register with the server that has the second highest priority. 2. Use of a Backup SIP Server.
administration.fm Administration System Settings 3.5.10.2 Response Timer The Response Timer resp. Call trans timer is started whenever the phone sends a new INVITE message to the SIP server. If the call transaction timer expires before the phone gets a response from the SIP server, the phone assumes that the server had died and then attempts to contact the backup server, if configured. If there is no backup server configured, the phone just tidies up internally. The data is given in milliseconds.
administration.fm Administration System Settings 3.5.10.3 Non-INVITE Transaction Timer The NonCall trans timer is started whenever the phone sends a non-INVITE message to the SIP server. If the timer expires before the phone gets a response from the SIP server, the phone assumes that the server had died and then attempts to contact the backup server, if configured. If no backup server is configured, the phone will just tidy up internally. The data is given in milliseconds.
administration.fm Administration System Settings 3.5.10.4 Maximum Registration Backoff Timer If a registration attempt should result in a timeout, the phone waits a random time before sending another REGISTER message. The Reg. backoff (seconds) parameter determines the maximum waiting time. Administration via WBM System > SIP interface SIP interface Outbound proxy Default OBP domain SIP transport UDP Response timer (ms) 32000 NonCall trans. (ms) 32000 Reg.
administration.fm Administration System Settings 3.5.10.5 Backup SIP Server The Backup registration flag indicates whether or not the phone treats the backup proxy server as a SIP registrar. If set to "Yes", the phone tries to register its SIP address with the server whose IP address or hostname is specified by Backup proxy address. Once an IP address has been entered, the SIP-UDP Port is opened, even if SIP-TLS is used for the OS Voice connection.
administration.fm Administration System Settings Administration via WBM System > Registration Registration SIP Addresses SIP server address 192.168.1.165 SIP registar Address 192.168.1.
administration.fm Administration System Settings Administration via Local Phone |--- Admin |--- System |--- Registration |--- SIP session |--- SIP survivability |--- Backup reg. flag |--- Backup proxy addr.
administration.fm Administration Feature Access 3.6 Feature Access Certain OpenStage features and interfaces can be enabled or disabled: • Blind transfer (see Section 3.8.9, “Blind Call Transfer / Move Blind”) • 3rd call leg (consultation from a second call; see user manual) • Callback busy (see Section 3.8.21, “Callback” and Section 3.7.6, “Callback URIs”) • Callback no reply (see Section 3.8.21, “Callback” and Section 3.7.6, “Callback URIs”) • Call pickup (see Section 3.8.
administration.fm Administration Feature Access Administration via WBM System > Features > Feature access Feature access Call control Blind transfer 3rd call leg ; ; Call establish Callback Call pickup Group pickup Call deflection Call forwarding Do not disturb Refuse call Repertory dial key Ext/int forwarding ; ; ; ; ; ; ; ; ; Call associated Line overview Video calls ; ; ; ; ; CTI control ; Phone book lookups DSS feature BLF feature CTI Services Bluetooth Web based manag.
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administration.fm Administration Feature Configuration 3.7 Feature Configuration 3.7.1 Allow Refuse This parameter defines whether the Refuse Call feature is available on the phone. The possible values are "Yes" or "No". The default is "Yes". > This parameter can also be configured under System > Features > Feature access (see Section 3.6, “Feature Access”).
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administration.fm Administration Feature Configuration 3.7.2 Hot/Warm Phone If the phone is configured as hot phone, the number specified in Hot warm destination is dialed immediately when the user goes off-hook. For this purpose, Hot warm phone must be set to "Hot phone". If set to "Warm phone", the specified destination number is dialed after a delay which is defined in Initial digit timer (seconds) (for details, see Section 3.7.3, “Initial Digit Timer”).
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administration.fm Administration Feature Configuration 3.7.3 Initial Digit Timer This timer is started when the user goes off-hook, and the dial tone sounds. When the user has not entered a digit until timer expiry, the dial tone is turned off, and the phone changes to idle mode. The Initial digit timer (seconds) parameter defines the duration of this timespan.
administration.fm Administration Feature Configuration 3.7.4 Group Pickup > This feature is only available when allowed under System > Features > Feature access (see Section 3.6, “Feature Access”). 3.7.4.1 Feature Code This feature allows a user to collect a call from any ringing phone that is in the same pickup group. To be a member of a Call Pickup group, the phone must be configured with the corresponding URI of the Call Pickup group service provided by the server. An example pickup URI is "**3".
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administration.fm Administration Feature Configuration 3.7.5 Call Transfer 3.7.5.1 Transfer on Ring If this function is active, a call can be transferred after the user has dialled the third participant’s number, but before the third party has answered the call. This feature is enabled or disabled in the User menu. The default is "Yes".
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administration.fm Administration Feature Configuration 3.7.6 Callback URIs The Callback option allows the user to request a callback on certain conditions. The callback request is sent to the SIP server. The Code for callback busy requests a callback if the line is busy, i. e. if there is a conversation on the remote phone. Code for callback no reply applies when the call is not answered, i. e. if nobody lifts the handset or accepts the call in another way.
administration.fm Administration Feature Configuration 3.7.6.1 Call Completion Used with Asterisk only Administration via WBM System > Features > Call Completion Call completion ; Functional CCSS Callback ringer Allow after call (s) Max. callbacks Submit altert-internal 30 5 Reset Administration via Local Phone |--- Admin |--- System |--- Features |--- Call completion |--- Functional CCSS |--- Callback ringer |--- Allow after call (s) |--- Max.
administration.fm Administration Feature Configuration 3.7.7 Message Waiting Address The MWI (Message Waiting Indicator) is an optical signal which indicates that voicemail messages are on the server. Depending on the SIP server / gateway in use, the Message waiting server address, that is the address or host name of the server that sends message waiting notifications to the phone, must be configured. With OpenScape Voice, this setting is not typically necessary for enabling MWI functionality.
administration.fm Administration Feature Configuration 3.7.8 Indicate Messages The indication of old and new messages on the display can be configured. There are 4 categories of voicemail messages: new, new urgent, old, and old urgent. For each category, the administrator can define whether the message count is shown or hidden, and set a header for the category. If all four settings on the form are set to "Hide", the VoiceMail summary screen is not shown to the user.
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administration.fm Administration Feature Configuration 3.7.9 System Based Conference The Conference URI provides the number/URI used for system based conferences, which can involve 3 to 16 members. This feature is not available with every system. > It is recommended not to enter the full URI, but only the user part. For instance, enter "123", not "123@". A full address in this place might cause a conflict when Phone Administration uses multiple nodes.
administration.fm Administration Feature Configuration 3.7.10 > Server Based Features Please note that the Server features parameter, despite the name similarity, is not related to the Server feature functionality as described in Section 3.8.27, “Server Feature”. The use of server based call forwarding and server based DND is enabled or disabled here. When phone based DND and phone based call forwarding are to be used, Server features must be deactivated. This is the default setting.
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administration.fm Administration Feature Configuration 3.7.11 uaCSTA Interface User Agent CSTA (uaCSTA) is a limited subset of the CSTA protocol, which allows external CTI applications to interact with the phone. > Access to the users “CTI calls” menu in User > Configuration > Incoming Calls can be allowed or disallowed (see Section 3.6, “Feature Access”). If Allow uaCSTA is enabled, applications which support the uaCSTA standard will have access to the OpenStage phone. The default is "Yes".
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administration.fm Administration Feature Configuration 3.7.12 Local Menu Timeout The timeout for the local user and admin menu is configurable. When the time interval is over, the menu is closed and the administrator/user is logged out. The timeout may be helpful in case a user does a long press on a line key unintentionally, and thereby invokes the key configuration menu. The menu will close after the timeout, and the key will return to normal line key operation. The timeout ranges from 1 to 5 minutes.
administration.fm Administration Feature Configuration Administration via Local Phone |--- Admin |--- System |--- Features |--- Configuration |--- General |--- Not used timeout 3.7.13 Call Recording With firmware version V2R2, call recording is possible for OpenStage 15/20/40/60/80 using an " ASC Voice Recorder". The implementation is similar to a local conference, with the recording device acting as the third conference member.
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administration.fm Administration Free Programmable Keys 3.8 Free Programmable Keys OpenStage 15/40/60/80 phones feature free programmable keys (FPKs) which can be associated with special phone functions. In the Administrator pages of the WBM, the programmable keys menu can be accessed via System > Features > Program keys. At the phone, the configuration menu for a specific key is called by a long press on the related key. This feature can be disabled by deactivating the FPK program timer.
administration.fm Administration Free Programmable Keys Administration via Local Phone |--- Admin |--- System |--- Features |--- Configuration |--- General |--- FPK prog. timer 3.8.1 Clear (no feature assigned) The label displayed to the left of the key is defined in Key label . Administration via WBM System > Features > Program keys Clear (no feature assigned) Key.label 3 Submit 3.8.2 Reset Selected Dialing On key press, a pre-defined call number is called.
administration.fm Administration Free Programmable Keys 3.8.3 Repeat Dialing On key press, the call number that has been dialed lastly is dialed again. The label displayed to the left of the key is defined in Key label . Administration via WBM System > Features > Program keys > Repeat dialling Repeat Dialling Key.label 3 Repeat Dialling Reset Submit 3.8.4 Call Forwarding (Standard) This key function controls phone based call forwarding.
administration.fm Administration Free Programmable Keys 3.8.5 Call Forwarding by Call Type This feature enhances the Call Forwarding (Standard) operation (see Section 3.8.4, “Call Forwarding (Standard)”) by adding support for additional Call Forwarding settings explicitly for External and Internal calls, as well as the existing capability to forward any call, using functional menus that extend the existing Call Forwarding UI.
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administration.fm Administration Free Programmable Keys 3.8.6 Ringer Off Turns off the ring tone. Incoming calls are indicated via LEDs and display only. The label displayed to the left of the key is defined in Key label . Administration via WBM System > Features > Program keys > Ringer off Ringer off Key.label 3 Ringer off Reset Submit 3.8.7 Hold The call currently selected or active is put on hold. A held call can be retrieved by pressing the key a second time.
administration.fm Administration Free Programmable Keys 3.8.9 Blind Call Transfer / Move Blind A call is transferred without consultation, as soon as the phone goes on-hook or the target phone goes off-hook. > This feature can be enabled or disabled under System > Features > Feature access (see Section 3.6, “Feature Access”). The label displayed to the left of the key is defined in Key label . Administration via WBM System > Features > Program keys > Blind transfer Blind transfer Key.
administration.fm Administration Free Programmable Keys 3.8.11 Deflect a Call On key press, an incoming call is deflected to the specified destination. This feature can be enabled or disabled under System > Features > Feature access (see Section 3.6, “Feature Access”). > The label displayed to the left of the key is defined in Key label . The target destination is defined in the Destination parameter. Administration via WBM System > Features > Program keys > Deflect Deflect Deflect Key.
administration.fm Administration Free Programmable Keys Administration via WBM System > Features > Program keys > Conference Conference Conference Key.label 3 Reset Submit 3.8.14 Accept Call via Headset (OpenStage 40/60/80) On key press, an incoming call is accepted via headset. The label displayed to the left of the key is defined in Key label . Administration via WBM System > Features > Program keys > Headset Headset Key.label 3 Headset Submit 3.8.
administration.fm Administration Free Programmable Keys 3.8.16 Group Pickup On key press, a call for a different destination within the same pickup group is answered. The label displayed to the left of the key is defined in Key label . Administration via WBM System > Features > Program keys > Group pickup Group pickup Group pickup Key.label 3 Reset Submit 3.8.
administration.fm Administration Free Programmable Keys 3.8.18 Hunt Group: Send Busy Status This feature is relevant for hunt groups. If the user is a member of a hunt group and wants another member of the hunt group to pick up an incoming call, he can signal Busy status using the Feature toggle function. This feature can be enabled or disabled under System > Features > Feature access (see Section 3.6, “Feature Access”).
administration.fm Administration Free Programmable Keys 3.8.20 Directed Pickup This feature enables the user to pick up a call which is ringing at another phone. On pressing the key, a menu opens which requests the call number of the target phone. The label displayed to the left of the key is defined in Key label . Administration via WBM System > Features > Program keys > Directed pickup Directed pickup Key.label 3 Directed pickup Reset Submit 3.8.
administration.fm Administration Free Programmable Keys 3.8.22 Cancel Callbacks With this this function, the user can cancel all callback requests on the server. > This feature can be enabled or disabled under System > Features > Feature access (see Section 3.6, “Feature Access”). The label displayed to the left of the key is defined in Key label . Administration via WBM System > Features > Program keys > Cancel callbacks Cancel Callbacks Key.label 3 Cancel Callbac Reset Submit 3.8.
administration.fm Administration Free Programmable Keys Administration via WBM System > Features > Program keys > Call waiting Call waiting Key.label 3 Call waiting Submit 3.8.25 Reset Call recording Starts or stops call recording (for configuring call recording, see Section 3.7.13, “Call Recording”). The label displayed to the left of the key is defined in Key label . Administration via WBM System > Features > Program keys > Call Recording Call Recording Key.
administration.fm Administration Free Programmable Keys 3.8.26 Auto Answer With Zip Tone This feature is primarily designed for call centers. If activated, and a headset is used, the phone will automatically accept incoming calls without ringing and without the necessity to press a key. Moreover, additional signalling information from Phone Administration is not required. To indicate a new call to the user, a zip tone is played through the headset when the call is accepted.
administration.fm Administration Free Programmable Keys 3.8.29 Start Application With this key, the user can start a pre-defined XML application (see Section 3.19, “Applications”). XML applications are available for OpenStage 60/80 phones. The label displayed to the left of the key is defined in Key label . The Application name parameter selects the XML application to be started. Administration via WBM System > Features > Program keys Start Application Key.label 3 Application name Submit 3.
administration.fm Administration Free Programmable Keys The Method parameter determines the HTTP method to be used, which can either be GET or POST. If GET is selected, the additional parameters (Parameters) and the user id/password (Web server user ID/Web server password) are part of the URL. If POST is selected, these data form the body of the message. In case the web server requires user authentication, the parameters Web server user ID and Web server password can be used.
administration.fm Administration Free Programmable Keys • • • LED controller URI: Indicates the state of the call number specified. Push support : Enables or disables LED control by push requests from the server. Symbolic name : Assigns a push request to the appropriate free programmable key resp. fixed function key.
administration.fm Administration Free Programmable Keys 3.8.31 Built-in Forwarding As a programmable key function, this is relevant for OpenStage 15 phones, which have no fixed forwarding key. System > Features > Program keys Built in fwd Key.label 3 Call forward Submit 3.8.32 Reset 2nd Alert This function allows for monitoring and accepting a second incoming call. When a call is ringing while the user is dialing, the LED will light up.
administration.fm Administration Free Programmable Keys 3.8.34 Show phone screen (OpenStage 15 and OpenStage 40 only) On pressing this key, the phone display switches to call view mode. Administration via WBM System > Features > Program keys > Show phone screen Show phone screen Key.label3 Show phone screen Reset Submit 3.8.35 Mute (OpenStage 15 only) On pressing this key, the microphone is turned off.
administration.fm Administration Preset Function Keys (OpenStage 40 US only) 3.9 Preset Function Keys (OpenStage 40 US only) The OpenStage 40 US telephone comes with six programmable lit sensor keys, preset to the following factory settings: • Shift • Phonebook • Group pickup • Call Forward • DND • Show phone All of this can be programmed on two separate levels but if you reset the phone, the keys in the first level will be reset to the default factory settings. 3.
administration.fm Administration Multiline Appearance/Keyset 3.11 > Multiline Appearance/Keyset This feature is available only on OpenStage 15, OpenStage 40 and OpenStage 60/ 80 phones. A phone that has more than one line associated to it, and therefore works as a multiline phone, is referred to as "keyset". The lines are assigned to the phone by setting up a separate line key for each line.
administration.fm Administration Multiline Appearance/Keyset If Ring on/off is checked, the line will ring when an incoming call occurs, and a popup will appear on the display. If the option is not checked, the incoming call will be indicated only by the blinking of the key’s LED. If it is desired that the line ring with a delay, the time interval in seconds can be configured by Ring delay. When the user lifts the handset in order to initiate a call, the line to be used is determined by selection rules.
administration.fm Administration Multiline Appearance/Keyset tion must be set to "hot line". If set to "Warm phone", the specified destination number is dialed after a delay which is defined in Initial digit timer (seconds) (for details, see Section 3.7.3, “Initial Digit Timer”). During the delay period, it is possible for the user to dial a different number which will be used instead of the hot/warm line destination. In addition, the user will be provided with a dial tone during the delay period.
administration.fm Administration Multiline Appearance/Keyset > A new line key can only be added by use of the WBM or, preferably, the DLS. Once a line key exists, it can also be configured by the local menu. Administration via WBM 1. Invoke the "Phone keys" dialog and select "line" in the pulldown menu of the key you want to configure. Next, click the edit button. System > Features > Program keys Program keys To assign a new function to a key, select from the drop down list box.
administration.fm Administration Multiline Appearance/Keyset 2. In the "Line" dialog, set the specific parameters for the line key. Line It is recommended that primary lines are only configured on keys 1 to 6. This ensures compatibility with athe mobility feature, when using devices with 6 or fewer programmable feature keys.
administration.fm Administration Multiline Appearance/Keyset Administration via Local Phone The configuration of a line via Local phone is only possible when the line key has been created via Web interface or DLS before.
administration.fm Administration Multiline Appearance/Keyset 3.11.2 Configure Keyset Operation The following parameters provide general settings which are common for all keyset lines. The Rollover ring setting will be used when, during an active call, an incoming call arrives on a different line. If "no ring" is selected, the incoming call will not initiate a ring.
administration.fm Administration Multiline Appearance/Keyset Manual line selection overrides automatic line preferences. Line action mode determines the consequence for an established connection when the line key is pressed. If "hold" is selected, the call currently active is set to hold as soon as the line key is activated. The user has two options: 1) to reconnect to the remote phone by pressing the line key that corresponds to that call, or 2) to initiate another call from the newly selected line.
administration.fm Administration Multiline Appearance/Keyset Data required • • • • • • • • • • • Rollover ring: Determines if a ring tone will signal an incoming call while a call is active. Value range: "Standard ring", "No ring", "Alert beep", "Alert ring" Default: "Alert beep" LED on registration: Determines if line LEDs will signal SIP registration. Value range: "Yes", "No" Default: "Yes" Originating line preference: Selects the line to be used for outgoing calls.
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administration.fm Administration Multiline Appearance/Keyset 3.11.3 Line Preview This key enables the preview mode, which allows the user to preview a line before using it. When preview mode is active, the line keys behave similar to when the keyset configuration is set to preselection for line keys (see Section 3.11.2, “Configure Keyset Operation”). On pressing the line key (not DSS key!), the call activity on the corresponding line is shown.
administration.fm Administration Multiline Appearance/Keyset Administration via WBM System > Features > Program keys > Preview Preview Key.label 5 Preview Submit 3.11.3.1 Reset Preview and Preselection Precondition: Bridging is enabled Action Preselect mode Single but- Preseton lection Preview mode On (Lock Prev.) Off (Temp Prev.
administration.fm Administration Multiline Appearance/Keyset • • if Preselection is selected then the line status is displayed after 1st line press if Single button is selected then bridging is invoked (if line busy, bridging enabled) In case the Preview key is pressed first and then the line key, the Preselection mode configuration is not relevant. • if Preview mode is activated then the Preview key LED remains on (preview mode must be deactivated manually by pressing the Preview key again).
administration.fm Administration Multiline Appearance/Keyset 3.11.5.1 General DSS Settings These parameters define the behaviour of all DSS keys. > Generally, it is advisable to restrict the user’s possibilities to modify line keys, including DSS keys. This can be achieved solely by the DLS. For further instructions, see the DLS Administration Guide. If the user picks up an incoming call for the DSS target by pressing the associated DSS key, the call is forwarded to the user’s primary line.
administration.fm Administration Multiline Appearance/Keyset Administration via WBM System > Features > DSS Settings DSS settings Call pickup detect timer (seconds) 3 Deflect alerting call enabled Allow pickup to be refused Forwarding shown Submit Reset Administration via Local Phone |--- Admin |--- System |--- Features |--- DSS operation |--- Deflect to DSS |--- Refuse DSS pickup |--- Forwarding shown |--- Admin |--- System |--- Features |--- Configuration |--- General |--- DSS Pickup timer 3.11.
administration.fm Administration Multiline Appearance/Keyset Action on calls defines the handling of an active call when pressing the DSS key. If set to "Consult", the user has an option to start a consultation with the DSS target. If set to "Transfer", the user can only transfer the call to the DSS target. If "No action" is selected, pressing the DSS key will have no effect.
administration.fm Administration Multiline Appearance/Keyset 3.11.6 Distinctive Ringers per Keyset Lines For implicit mapping of line ringer names following format is to be used: "Line--Reserved" Thus for a line with DN=1234 the mapped distinctive ringer name is "Line-1234-Reserved". (The name is case-sensitive, mind the uppercase L and R in name.
administration.fm Administration Multiline Appearance/Keyset Administration via WBM Admin > Ringer setting > Distinctive Distinctive This page allows you to set up interworking with other IP phone systems that support distinctive ringing Pattern melody Pattern sequence alert-internal Ringer1.wav 8 1 0 Ring alert-externa Ringer2.mp4 4 2 60 Ring alert-recall Ringer3.mp3 3 2 60 Ring alert-emerge Ringer5.mp3 3 2 60 Ring Line-3336-R Ringer2.mp3 8 2 60 Ring Line-3335-R Ringer4.
administration.fm Administration Multiline Appearance/Keyset Administration via Local Phone |--- Admin |--- Ringer setting |--- Distinctive |--- <1 ....
administration.fm Administration Key Modules 3.12 Key Modules A key module provides 18 (OS 15) or 12 (OS 40/60/80) additional free programmable keys. Key modules are available for OpenStage 15/40/60/80 phones. The key module for the OpenStage 15 phone provides 18 programmable keys. A maximum of 2 key modules can be connected to one phone. The following table shows which key modules can be connected to the particular phone types.
administration.fm Administration Key Modules Key Module 2 To assign a new function to a key, select from the drop down list box. To view or modify the Parameters associated with the key, use the Edit button.
administration.fm Administration Dialing 3.13 Dialing 3.13.1 Canonical Dialing Configuration Call numbers taken from a directory application, LDAP for instance, are mostly expressed in canonical format. Moreover, call numbers entered into the local phonebook are automatically converted and stored in canonical format, thereby adding "+", Local country code, Local national code, and Local enterprise number as prefixes.
administration.fm Administration Dialing • • These emergency numbers can also be dialed when the phone is locked, in line with the emergency number configured in Features > Configuration (see Section 3.5.2, “Emergency and Voice Mail”). Initial extension digits / Initial digits: List of initial digits of all possible extensions in the local enterprise network. When a call number could not be matched as a public network number, the phone checks if it is part of the local enterprise network.
administration.fm Administration Dialing • • "Use national code": Default value. All international formatted numbers will be dialled explicitly by using the access code for the international gateway to replace the "+" prefix. "Leave as +": All international formatted numbers will be prefixed with "+".
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administration.fm Administration Dialing 3.13.2 Canonical Dial Lookup The parameters given here are important for establishing outgoing calls and for recognizing incoming calls. In the local phonebook, and, mostly, in LDAP directories, numbers are stored in canonical format. In order to generate an appropriate dial string according to the settings in Internal numbers and External numbers (-> Section 3.13.1), internal numbers must be discerned from external numbers.
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administration.fm Administration Dialing 3.13.3 Phone location This parameter specifies if phone location information are included in appropriate SIP messages or not included in any SIP messages but such information are allowed to be configured. Data required • Phone location: .
administration.fm Administration Dialing 3.13.4 Dial Plan OpenStage phones may optionally use a dial plan residing on the phone. By means of the dial plan, the phone can infer from the digits entered by the user that a complete call number has been entered, or that a particular prefix has been entered. Thus, the dialing process can start without the need to confirm after the last digit has been entered, without delay or with a configurable delay.
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administration.fm Administration Ringer Setting 3.14 Ringer Setting 3.14.1 Distinctive The SIP server may provide information indicating a specific type of call within an incoming call. The phone can use this information to choose a ring tone according to the call type from the "Distinctive ringer table". The relevant information is carried as a string in the SIP Alert-Info header. This string is configured in the OpenScape Voice system; please refer to the relevant OpenScape Voice documentation.
administration.fm Administration Ringer Setting > To make the special ringers available and configurable to the user, the administrator needs to map the call types to specific ringers via the Ringer setting mapping table in Admin > Ringer setting > Distinctive. Each call type can be mapped to a specific Ringer sound, Pattern Melody, and Pattern sequence.
administration.fm Administration Ringer Setting Ringer setting This page allows you to set up interworking with other IP phone systems that support distinctive ringing Name Ringer sound Pattern melody Pattern sequence Bellcore-dr1 Pattern Duration (sec) Audible 8 1 0 Ring Impact-Level Ringer2.mp4 4 2 60 Ring Ringer2.mp3 3 2 60 Ring Ringer2.mp3 3 2 60 Ring Ringer2.mp3 3 2 60 Ring Ringer2.mp3 3 2 60 Ring Ringer2.mp3 3 2 60 Ring Ringer2.mp3 3 2 60 Ring Ringer2.
administration.fm Administration Ringer Setting Administration via WBM Admin > Ringer setting > Map To Specials Map To Specials Internal Bellcore-dr1 External Bellcore-dr2 Recall Bellcore-dr3 Emergency Special1 Special2 Special3 Reset Submit 3.14.
administration.fm Administration Ringer Setting • Special3 Special ringers This page allows you to change the ringer played for a limited range of special incoming calls where the type of call has been signalled to the phone. Call type Ringer sound Pattern Pattern sequence melody Internal Extermal Ringer2.mp3 2 1.0 sec. ON, 2.0 sec. OFF Ringer3.mp3 2 1.0 sec. ON, 2.0 sec. OFF Recall Emergency Ringer4.mp3 2 1.0 sec. ON, 2.0 sec. OFF Ringer5.mp3 2 1.0 sec. ON, 2.0 sec.
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administration.fm Administration Mobility 3.15 Mobility The Mobility feature requires the OpenScape Deployment Service (DLS). If the phone is mobility enabled by the DLS, a mobile user can log on to the phone and thereby have his own user settings transferred to the phone. These user data are stored in the DLS database and include, for instance, SIP registration settings, dialing properties, key layouts, as well as the user’s phonebook.
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administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16 Transferring Phone Software, Application, and Media Files New software images, hold music, picture clips for phonebook entries, LDAP templates, company logos, screensaver images, and ring tones can be uploaded to the phone via DLS (Deployment Service) or WBM (Web Based Management).
administration.fm Administration Transferring Phone Software, Application, and Media Files • FTP Server port: Port number of the FTP server in use. For HTTPS, port 443 is assumed, unless a different port is specified in the HTTPS base URL. Default: 21 FTP Account: Account at the server (if applicable). FTP Username: User name for accessing the server. FTP Password: Password corresponding to the user name. FTP path: Path of the directory containing the files.
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.3 Phone Software The firmware for the phone can be updated by downloading a new software file to the phone. If an incorrect software image is being attempted to be loaded onto the phone, the phone will reject the request and return to normal operation without reboot. As part of this security mechanism, new software binds are identified by a "Supported Hardware Level" information built into the header.
administration.fm Administration Transferring Phone Software, Application, and Media Files Data required (if not derived from Defaults) • • • • • • • • Download method: Selects the protocol to be used. Value range: "FTP", "HTTPS" Default: "FTP" Server address: IP address or hostname of the FTP/HTTPS server in use. Server port: Port number of the FTP/HTTPS server in use. Default: 21 Account: Account at the server (if applicable). Username: User name for accessing the server.
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administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.3.2 Download/Update Phone Software If applicable, phone software should be deployed using the DLS (Deployment Service). Alternatively, the download can be triggered from the web interface or from the Local phone menu. When the download has been successful, the phone will restart and boot up using the new software.
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.4 Music on Hold If enabled by the user, the Music on Hold (MoH) sound file is played when a call is put on hold. > The file size for a Music on Hold file is limited to 1MB. If the file is too large or the contents of the file are not valid, the file will not be stored in the phone. The following formats for Music on Hold are supported: • WAV format.
administration.fm Administration Transferring Phone Software, Application, and Media Files • • FTP path: Path of the directory containing the files. HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS".
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.4.2 Download Music on Hold If applicable, Music on Hold should be deployed using the DLS (Deployment Service). Alternatively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM Hold music Use defaults Download method FTP FTP Server address 192.168.1.
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.5 Picture Clips > Picture clips are available only on OpenStage 60/80 phones. > The file size for a picture clip is limited to 300 KB. If the file is too large or the contents of the file are not valid, the file will not be stored in the phone. Picture Clips are small images used for displaying a picture of a person that is calling on a line.
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administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.5.2 Download Picture Clip The download can be triggered from the web interface or from the local phone menu. Start Download via WBM Picture Clip Use defaults Download method FTP FTP Server address 192.168.1.150 FTP Server port 21 FTP account FTP username phone FTP password FTP path media HTTPS base URL Filename einstein.
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.6 > LDAP Template LDAP is available on OpenStage 15/20/40/60/80. The LDAP template is an ASCII text file that uses an allocation list to assign directory server attributes to input and output fields on an LDAP client. The LDAP template must be modified correctly for successful communication between the directory server and the LDAP client. > 3.16.6.1 The OpenStage phones support LDAPv3.
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administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.6.2 Download LDAP Template If applicable, LDAP templates should be deployed using the DLS (Deployment Service). Alternatively, the download can be triggered from the web interface or from the Local phone menu. > The OpenStage phone supports LDAPv3. Start Download via WBM LDAP Use defaults Download method FTP FTP Server address 192.168.1.
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.7 Logo On OpenStage 40/60/80, a custom background image for the telephony interface can be supplied. In most cases, this will be the company logo. On OpenStage 40, monochrome bitmap files (BMP) are supported. The ideal size is as follows: • Width: 144 px • Height: 32 px On OpenStage 60/80, the supported file formats are JPEG and PNG.
administration.fm Administration Transferring Phone Software, Application, and Media Files Data required (if not derived from Defaults) • Download method: Selects the protocol to be used. Value range: "FTP", "HTTPS" Default: "FTP" • Server address: IP address or hostname of the FTP/HTTPS server in use. • Server port: Port number of the FTP/HTTPS server in use. Default: 21 • Account: Account at the server (if applicable). • Username: User name for accessing the server.
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.7.2 Download Logo If applicable, logos should be deployed using the DLS (Deployment Service). Alternatively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM Logo Use defaults Download method FTP FTP Server address 192.168.1.150 FTP Server port 21 FTP account FTP username phone FTP password FTP path media HTTPS base URL Filename company_logo.
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.8 Screensaver The screensaver is displayed when the phone is in idle mode. It performs a slide show consisting of images which can be uploaded using the web interface. > Screensavers are available only on OpenStage 60/80 phones. > The file size for a screensaver image is limited to 300 KB. If the file is too large or the contents of the file are not valid, the file will not be stored in the phone.
administration.fm Administration Transferring Phone Software, Application, and Media Files • Server port: Port number of the FTP/HTTPS server in use. Default: 21 Account: Account at the server (if applicable). Username: User name for accessing the server. Password: Password corresponding to the user name. FTP path: Path of the directory containing the files. HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS".
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.8.2 Download Screensaver If applicable, screensavers should be deployed using the DLS (Deployment Service). Alternatively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM Screensaver Use defaults Download method FTP FTP Server address 192.168.1.
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.9 Ringer File Custom ring tones can be uploaded to the phone. > The file size for a ringer file is limited to 1 MB. If the file is too large or the contents of the file are not valid, the file will not be stored in the phone. This limitation is only enforced on WBM. If a ringer file is downloaded via OpenStage Manager, this restriction does not apply. The following file formats are supported: • WAV format.
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.9.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see Section 3.16.2, “Common FTP/HTTPS Settings”) are to be used, Use default must be set to "Yes", and only the Filename must be specified. Data required (in any case) • • • Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
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administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.9.2 Download Ringer File If applicable, ring tone files should be deployed using the DLS (Deployment Service). Alternatively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM Ringer file Use defaults Download method FTP FTP Server address 192.168.1.
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.10 Dongle Key The HPT dongle key is a special file that contains a secret hash number which is required to connect the HPT tool to the phone. This testing tool is used exclusively by the service staff. 3.16.10.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see Section 3.16.
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administration.fm Administration Transferring Phone Software, Application, and Media Files 3.16.10.2 Download Dongle Key File If applicable, dongle key files should be deployed using the DLS (Deployment Service). Alternatively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM Dongle key Use defaults Download method FTP FTP Server address 192.168.1.
administration.fm Administration Corporate Phonebook: Directory Settings 3.17 Corporate Phonebook: Directory Settings 3.17.1 LDAP > LDAP is available on OpenStage 15/20/40/60/80 with SIP V3R3. The Lightweight Directory Access Protocol enables access to a directory server via an LDAP client. Various personal information is stored there, e.g. the name, organization, and contact data of persons working in an organization. When the LDAP client has found a person’s data, e. g.
administration.fm Administration Corporate Phonebook: Directory Settings • • • • • Server port: Port on which the LDAP server is listening for requests, when Transport is set to TCP. Default: 389 Authentication: Authentication method used for connecting to the LDAP server. Value range: "Anonymous", "Simple" Default: "Anonymous" User name: User name used for authentication with the LDAP server in the LDAP bind request. Password: Password used for authentication with the LDAP server.
administration.fm Administration Speech 3.18 Speech 3.18.1 RTP Base Port The port used for RTP is negotiated during the establishment of a SIP connection. The RTP base port number defines the starting point from which the phone will count up when negotiating. The default value is 5010. The number of the port used for RTCP will be the RTP port number increased by 1.
administration.fm Administration Speech 3.18.2 Codec Preferences If Silence suppression is activated, the transmission of data packets is suppressed on no conversation, that is, if the user doesn’t speak. The OpenStage phone provides the codecs G.711, G.722, and G.729. When a SIP connection is established between two endpoints, the phones negotiate the codec to be used. The result of the negotiation is based on the general availability and ranking assigned to each codec.
administration.fm Administration Speech Administration via WBM Speech > Codec preferences Codec preferences Silence suppression ; Allow "HD" icon Packet size G.711 ranking Automatic X G.729 ranking X G.722 ranking Submit Reset Administration via Local Phone |--- Admin |--- Speech |--- Codec Preferences |--- Silence suppression |--- Packet size |--- G.711 |--- G.729 |--- G.
administration.fm Administration Speech 3.18.3 Audio Settings The usage of microphone and speaker for speakerphone mode can be controlled by the administrator. Both microphone and loudspeaker can be switched on or off separately. By default, both microphone and loudspeaker are switched on. > The microphone control is not valid for OpenStage 20E, as this model has no builtin microphone.
administration.fm Administration Applications 3.19 Applications 3.19.1 XML Applications/Xpressions (OpenStage 60/80) 3.19.1.1 Setup/Configuration The XML interface enables server-based applications with a set of GUI elements. The technologies commonly used in web applications can be used: Java Servlets, JSP, PHP, CGI etc., delivered by servers such as Tomcat, Apache, Microsoft IIS. > A maximum number of 20 XML applications can be configured on OpenStage 60/80 phones.
administration.fm Administration Applications For detailed information about the OpenStage XML application interface, please see the OpenStage 60/80 - XML Applications Developer’s Guide. You can find the current version under http://wiki.unify.com/index.php/OpenStage_XML_Applications . To set up a new XML application, enter the access data for the application on the server, which is described in the following. The Display name can be defined freely.
administration.fm Administration Applications XML applications can have internal tabs, if desired. The number of these tabs is specified in Number of tabs. > For an XML application with a number of tabs > 0, one of the entries between Tab 1 Application Name and Tab 3 Application Name must be set to the same value as the Application name that it is associated with. When the XML application is started, the tab which has the same name as the XML application is the tab that initially gets focus.
administration.fm Administration Applications • • • • • • • • Application name: Used internally to identify the XML application running on the phone. Value specifications: • It must be unique on the phone. • It cannot contain non-alphanumeric characters, spaces for instance. • The first character must be a letter. • It must not be empty. • Its length must not exceed 20 characters. Protocol: Communication protocol for the data exchange with the server.
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administration.fm Administration Applications 3.19.1.2 HTTP Proxy For the HTTP data transfer between the phone and the server hosting the remote program, an HTTP proxy can be used. First, the proxy itself must be configured. Enter the IP address of the proxy it in the Network > IP configuration > HTTP proxy parameter, and the corresponding port in the Network > Port configuration > HTTP proxy parameter. Use proxy enables or disables the use of the proxy.
administration.fm Administration Applications Network > General IP configuration General IP configuration Protocol Mode IPv4_IPv6 LLDP-MED Enabled DHCP Enabled DHCPv6 Enabled ; VLAN discovery DHCP VLAN ID DNS domain Primary DNS 192.168.1.105 Secondary DNS 192.168.1.
administration.fm Administration Applications 3.19.1.3 Modify an Existing Application An existing application can be modified by changing its parameters. Please ensure to select the desired application before changing the parameters.
administration.fm Administration Applications 3.19.1.4 Remove an Existing Application An existing application can be removed. Please ensure to select the desired application before changing the parameters. Administration via WBM Applications > XML applications > Modify/Delete application Modify/Delete application Weather Select application Delete Modify Settings Display name Weather Application name Weather 87.106.21.
administration.fm Administration Password 3.20 Password The passwords for user and administrator can be set here. They have to be confirmed after entering. The factory setting is "123456"; it should be changed after the first login (Password handling V2R2 onwards see Section 3.4.5.5, “Change Admin and User password”). Usable characters are 0-9 A-Z a-z .
administration.fm Administration Troubleshooting: Lost Password 3.21 Troubleshooting: Lost Password If the administration and/or user password is lost, and there is no DLS available, new passwords must be provided. For this purpose, a factory reset is necessary. Take the following steps to initiate a factory reset: 1. Press the number keys 2-8-9 simultaneously. The factory reset menu opens. > The Factory reset claw option needs to be enabled for this to work - see Section 3.4.2, “Access Control”. 2.
administration.fm Administration SSH – Secure Shell Access 3.24 SSH – Secure Shell Access The phone’s operating system can be accessed via SSH for special troubleshooting tasks. As of V3, administration via DLS is also supported. Hereby, the administrator is enabled to use the built-in Linux commands. As soon as SSH access has been enabled using the WBM, the system can be accessed by the user "admin" for a specified timespan. When this timespan has expired, no connection is possible any more.
administration.fm Administration Display License Information 3.25 Display License Information The license information for the OpenStage phone software currently loaded can be viewed via the local menu. > The license information can also be viewed by users who logged on using the User login if logging on as Admin is not permitted.
administration.fm Administration Diagnostics 3.26 Diagnostics > Some of the diagnostic tools and functions may reveal personal data of the user, such as caller lists. Thus, with regards to data privacy, it is recommended to inform the user when diagnostic functions are to be executed. 3.26.1 Display General Phone Information General information about the status of the phone can be displayed if desired. Displayed Data • • • • MAC address: Shows the phone’s MAC address.
administration.fm Administration Diagnostics 3.26.2 View Diagnostic Information In addition to the general phone information (see Section 3.26.1, “Display General Phone Information”), extended data can be viewed. > The Diagnostic Information can also be viewed by the administrator on the local phone by selecting Diagnostic information > View.
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administration.fm Administration Diagnostics 3.26.3 User Access to Diagnostic Information If this option is enabled, extended phone data is also displayed to the user. To view the data, the user must click on the "Diagnostic information" link in the user menu. > The Diagnostic Information can also be viewed by the user on the local phone by selecting User > Diagnostic information. Administration via WBM Diagnostics > Diagnostic information > User access User access User Access Submit 3.26.
administration.fm Administration Diagnostics The SIP header "X-Siemens-Trace-ID" has been chosen, as this is a special SIP field created for this feature. Existence of the diagnostic call, start and finish of a diagnostic call can be determined via this field [1].
administration.fm Administration Diagnostics 3.26.5 LAN Monitoring The LAN port mirror facility allows for monitoring all network traffic at the phone’s LAN port.
administration.fm Administration Diagnostics 3.26.6 LLDP-MED When the phone is connected to a switch with LLDP-MED capabilities, it can receive a VLAN ID and QoS parameters and advertise its own network-related properties. The data is exchanged in TLV (Type-Length-Value) format. Both sent and received LLDP-MED data can be monitored at the administrator interface. > For details on LLDP-MED, please refer to the ANSI/TIA-1057 standard.
administration.fm Administration Diagnostics View Data From WBM Diagnostics > LLDP-MED TLVs LLDP-MED TLV’s Received Sent Sent: Mon Oct 27 10:41:14 2013 Received: Mon Oct 27 10:41:14 2013 Channel ID TLV Data Channel ID TLV Data .ID = 163.165.2.105 .ID = 00:3E:37:01:20:01 TTL TLV Data TTL TLV Data .records = 120 .records = 120 System Caps TLV Data System Caps TLV Data .Supported = Bridge, Telephone .Supported = Other, Repeater .Enabled = Telephone .
administration.fm Administration Diagnostics 3.26.7 IP Tests For network diagnostics, the OpenStage phone can ping any host or network device to determine whether it is reachable. Additionally, the IP route to a host or network device can be traced using the traceroute tool contained in the phone software. The Pre Defined Ping tests provide pinging for a pre-defined selection of servers: DLS, SIP server, and SIP registrar. Ping tests enables the pinging of a random IP address.
administration.fm Administration Diagnostics 3.26.8 Process and Memory Information The processes currently running on the phone’s operating system as well as their CPU and memory usage can be monitored here. 100 processes are monitored on the web page. For further information, please refer to the manual of the "top" command for Unix/Linux systems, or to related documentation. The amount of free memory is checked on a regular basis in order to prevent problems caused by low memory.
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administration.fm Administration Diagnostics 3.26.9 Fault Trace Configuration Error tracing and logging can be configured separately for all components, i. e. the services and applications running on the OpenStage phone. The resulting files can be viewed in the WBM web pages over the Download links. The File size (bytes) parameter sets the maximum file size. When it is reached, the data is saved as old file, and a new file is generated. From then on, the trace data is written to the new file.
administration.fm Administration Diagnostics • • • • • • • Download old exception file The exception file is stored permanent memory. When the file has reached its size limit, it will be saved as old exception file, and the current exception file is emptied for future messages. The old exception file can be viewed here. Download upgrade trace file The trace log created during a software upgrade. Download upgrade error file The error messages created during a software upgrade.
administration.fm Administration Diagnostics • • • • • • • • • • • • • • • All applications within the phone, e.g. Call view, Call log, or Phonebook, are run within the application framework. It is responsible for the switching between different applications and bringing them into and out of focus as appropriate. Application menu This is where applications to be run on the phone can be started and stopped.
administration.fm Administration Diagnostics • • • • • • • • • • • • • Monitors other components of the phone for diagnostic purposes and provides a logging interface for the services in the phone. Help Handles the help function. HTTP Service Handles the HTTP Service messages. Instrumentation service Used by the Husim phone tester to exchange data with the phone for remote control, testing and monitoring purposes.
administration.fm Administration Diagnostics • • • • • • • Physical interface service Handles any interactions with the phone via the keypad, mode keys, fixed feature buttons, clickwheel and slider. Security Log Service Handles Security Log Service messages. Service framework This is the environment within which other phone services operate. It is involved in the starting and stopping of services. Service registry Keeps a record of all services currently running inside the phone.
administration.fm Administration Diagnostics • • 276 Web server service Provides access to the phone via web browser. 802.1x service Provides authentication to devices attached to a LAN port, establishing a point-to-point connection or preventing access from that port if authentication fails. The service is used for certain closed wireless access points.
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administration.fm Administration Diagnostics 3.26.10 EasyTrace Profiles In order to simplify tracing for a specific problem, the tracing levels can be adjusted using predefined settings. The EasyTrace profiles provide settings for a specific area, e. g. call connection. On pressing Submit, those pre-defined settings are sent to the phone. If desired, the settings can be modified anytime using the general mask for trace configuration under Diagnostics > Fault Trace Configuration (see Section 3.26.
administration.fm Administration Diagnostics 3.26.10.
administration.fm Administration Diagnostics 3.26.10.4 Call Log Diagnostics > EasyTrace Profiles > Call log problems Call log problems File size (Max 6290000 bytes) Trace timeout (minutes) 1048576 0 Automatic clear before start Trace levels for components Call Log TRACE Component registrar TRACE Health service LOG Application framework TRACE Desktop TRACE Journal service Download trace file TRACE Download saved trace file Reset Submit 3.26.10.
administration.fm Administration Diagnostics 3.26.10.6 DAS Connection Diagnostics > EasyTrace Profiles > DAS connection DAS connection File size (Max 6290000 bytes) Trace timeout (minutes) 1048576 0 Automatic clear before start Trace levels for components Certificate management Component registrar Health service DLS client management Service framework Download trace file LOG TRACE LOG TRACE TRACE Download saved trace file Reset Submit 3.26.10.
administration.fm Administration Diagnostics 3.26.10.8 Help Application Diagnostics > EasyTrace Profiles > Help application problems Help application problems File size (Max 6290000 bytes) Trace timeout (minutes) 1048576 0 Automatic clear before start Trace levels for components Application menu Component registrar Health service Application framework LOG TRACE LOG TRACE Help DEBUG Web server service TRACE Download trace file Download saved trace file Reset Submit 3.26.10.
administration.fm Administration Diagnostics 3.26.10.10 LAN Connectivity Diagnostics > EasyTrace Profiles > LAN connectivity problems LAN connectivity problems File size (Max 6290000 bytes) Trace timeout (minutes) 1048576 0 Automatic clear before start Trace levels for components Component registrar Health service Transport service Download trace file TRACE LOG TRACE Download saved trace file Reset Submit 3.26.10.
administration.fm Administration Diagnostics 3.26.10.12 Mobility Diagnostics > EasyTrace Profiles > Mobility problems Mobility problems File size (Max 6290000 bytes) Trace timeout (minutes) 1048576 0 Automatic clear before start Trace levels for components Administration TRACE Data Access service TRACE DLS client management Mobility service Download trace file LOG TRACE Download saved trace file Reset Submit 3.26.10.
administration.fm Administration Diagnostics 3.26.10.
administration.fm Administration Diagnostics 3.26.10.16 Server based applications Diagnostics > EasyTrace Profiles > Server based application problems Server based application problems File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) 0 Automatic clear before start Trace levels for components AGP Phonelet Download trace file LOG Download saved trace file Reset Submit 3.26.10.
administration.fm Administration Diagnostics 3.26.10.18 SIP standard multiline Diagnostics > EasyTrace Profiles > SIP standard multiline SIP standard multiline File size (Max 6290000 bytes) Trace timeout (minutes) 1048576 0 Automatic clear before start Trace levels for components Call View TRACE WARNING Communications CSTA service LOG Team Service TRACE SIP signalling TRACE SIP call control TRACE SIP messages Download trace file TRACE Download saved trace file Reset Submit 3.26.10.
administration.fm Administration Diagnostics 3.26.10.20 Speech Diagnostics > EasyTrace Profiles > Speech problems Speech problems File size (Max 6290000 bytes) Trace timeout (minutes) 1048576 0 Automatic clear before start Trace levels for components Component registrar Health service TRACE LOG Voice engine service TRACE Media processing service TRACE SIP signalling DEBUG SIP call control DEBUG Download trace file Download saved trace file Reset Submit 3.26.10.
administration.fm Administration Diagnostics 3.26.10.22 USB Backup/Restore Diagnostics > EasyTrace Profiles > USB backup/restore USB backup/restore File size (Max 6290000 bytes) Trace timeout (minutes) 1048576 0 Automatic clear before start Trace levels for components Administration TRACE Component registrar TRACE Physical interface service DEBUG USB backup service Download trace file DEBUG Download saved trace file Reset Submit 3.26.10.
administration.fm Administration Diagnostics 3.26.10.24 Web Based Management Diagnostics > EasyTrace Profiles > Web based management Web based management File size (Max 6290000 bytes) Trace timeout (minutes) 1048576 0 Automatic clear before start Trace levels for components Data Access service TRACE OpenStage client management TRACE Web server service TRACE USB backup service TRACE 802.1x service TRACE Voice recognition TRACE Download trace file Download saved trace file Reset Submit 3.
administration.fm Administration Diagnostics 3.26.10.
administration.fm Administration Diagnostics 3.26.11 Bluetooth Advanced Traces For OpenStage 60/80 phones, low level Bluetooth traces can be controlled and viewed via web interface, in addition to the tracing facilities available in previous firmware versions (see Section 3.26.9, “Fault Trace Configuration”). Internally, the phone uses the hcdump utility for creating the traces. It is also possible to run the trace from the shell via SSH (for information about the SSH access, please refer to Section 3.
administration.fm Administration Diagnostics 3.26.12 QoS Reports 3.26.12.1 Conditions and Thresholds for Report Generation > For details about the functionality, please refer to the release notes. The generation of QoS (Quality of Service) reports which are sent to a QCU server (see Section 3.3.9, “SNMP”) is configured here. Data required • • • • • • Report mode: Sets the conditions for generating a QoS report. Value range: • "OFF": No reports are generated.
administration.fm Administration Diagnostics Non-compressing/ Compressing codecs threshold values: • Lost packets (per 1000 packets): When the number of lost packets exceeds this maximum value during the observation interval, a report is created. Default: 10 • Consecutive lost packets: When the number of lost packets following one another exceeds this maximum value during the observation interval, a report is created.
administration.fm Administration Diagnostics Administration via Local Phone |--- Admin |--- Network |--- QoS |--- Reports |--- Generation | |--- Mode | |--- Report interval | |--- Observe interval | |--- Minimum session length |--- Send now |--- Thresholds |--- Maximum jitter |--- Round-trip delay |--- Non-compressing: |--- ...Lost packets (K) |--- ...Lost consecutive |--- ...Good consecutive |--- Compressing: |--- ...Lost packets (K) |--- ...Lost consecutive |--- ...
administration.fm Administration Diagnostics 3.26.12.2 View Report OpenStage phones generate QoS reports using a HiPath specific format, QDC (QoS Data Collection). The reports created for the last 6 sessions, i. e. conversations, can be viewed on the WBM. To enable the generation of reports, please ensure that: • the switch QoS traps to QCU (System > SNMP) is activated (see Section 3.3.9, “SNMP”); • the conditions for the generation of reports are set adequately (see Section 3.26.12.
administration.fm Administration Diagnostics • • • • • • • • • • • • • • • • • Count of good packets: Total amount of good packets. Maximum jitter: Maximum jitter (in ms) found during the report interval. Maximum inter-arrival jitter: Maximum of the interarrival jitter values (in ms). The interarrival jitter is the smoothed absolute value of the jitter measurements. It is calculated continuously. For details about the calulation, see RFC 3550.
administration.fm Administration Diagnostics • • • • • • • • • 298 • consecutive good packets. HiPath Switch ID: Unique number identifying the HiPath switch to which the endpoints are assigned. LTU number: In HiPath 4000 only, the shelf identification is taken from the shelf containing a gateway. Slot number: The slot number where the phoneis connected in the shelf. Endpoint type: Type of the local phone. Version: Software version of the local phone.
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administration.fm Administration Diagnostics 3.26.13 Core dump If Enable core dump is checked, a core dump will be initiated in case of a severe error. The core dump will be saved to a file. By default, this function is activated. If Delete core dump is activated, the current core dump file is deleted on Submit. By default, this is not activated. If one or more core dump file exist, hyperlinks for downloading will be created automatically.
administration.fm Administration Diagnostics 3.26.14 Remote Tracing – Syslog All trace messages created by the components of the phone software can be sent to a remote server using the syslog protocol. This is helpful especially for long-term observations with a greater number of phones. To enable remote tracing, Remote trace status must be set to "Enabled".
administration.fm Administration Diagnostics 3.26.15 HPT Interface (For Service Staff) For special diagnosis and maintenance tasks, the service staff may employ the HPT tool, which is able to control and observe an OpenStage phone remotely. For security reasons, this tool can only be used when a dongle key file is uploaded to the phone (see Section 3.16.10, “Dongle Key”). This key is accessable to the service staff only.
administration.fm Administration Bluetooth (OpenStage 60/80) 3.27 Bluetooth (OpenStage 60/80) The Bluetooth interface can be enabled or disabled in the admin menu. By default, it is enabled. If Bluetooth is enabled, the user has the possibility to activate or deactivate it via the user menu. > This parameter can also be configured under System > Features > Feature access > Bluetooth (see Section 3.7, “Feature Configuration”) or Bluetooth > Enable Bluetooth interface.
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administration.fm Administration MWI LED 3.28 MWI LED This configurable item is added to the Administrator settings to allow the Administrator to control how new VoiceMails are indicated to the user; via the "Envelope" mode key LED only, via the Top LED only or via both LEDs. The selection field offers the choice between: • "Key only" (default) • "Key & AlertBar" • "AlertBar only" Default setting for OpenStage 40 US is "AlertBar only". After a factory reset, the system will be reset to this value.
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administration.fm Administration Missed Call LED 3.29 Missed Call LED This configurable item is added to the Administrator settings to allow the Administrator to control how new Missed Calls are indicated to the user; via the "Envelope" mode key LED only, via the Top LED only, via both LEDs or no LED.
administration.fm Administration Impact Level Notification Administration via Local Phone |--- Admin |--- System |--- Features |--- Configuration |--- Missed call LED 3.30 Impact Level Notification Communications for the Public Sector Network (PSN) is seen as originating from or terminating to zones with differing 'impact' levels (the impact level indicates how the phone user should handle the call conversation).
administration.fm Administration Impact Level Notification Data required • Impact level ringer: Identifies one of the named distinctive ringers to be used in place of the normal ringer for calls from a lower impact level. Value range: the offered values are those definded in "Ringer Settings" > Distinctive", e.g.
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referenz.fm Technical Reference Menus 4 Technical Reference 4.1 Menus > This section describes the structure of the administration menus of the OpenStage phone. For information on user menus, please refer to the user manual. 4.1.1 Web Interface Menu 4.1.1.
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referenz.fm Technical Reference Menus Mobility problems Phone administration problems Phonebook (LDAP) problems (OpenStage 60/80) Phonebook (local) problems (OpenStage 60/80) Server based application problems (OpenStage 60/80) Sidecar problems SIP standard multiline SIP standard singleline Speech problems Tone problems USB backup/restore Voice recognition problems (OpenStage 60/80) Web based management 802.
referenz.fm Technical Reference Menus 4.1.1.
referenz.fm Technical Reference Menus Modify/Delete application Modify/Delete application Select application testxml Delete Modify Settings Display name testxml Application name testxml HTTP Server address HTTP Server port 192.168.1.
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referenz.fm Technical Reference Menus IPv4 configuration IPv4 configuration LLDP-MED Enabled ; DHCP Enabled DHCP lease reuse IP address 192.168.1.235 Subnet mask 255.255.255.0 Default route 192.168.1.2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask Reset Submit IPv6 configuration IPv6 configuration LLDP-MED Enabled ; DHCPv6 Enabled DHCPv6 lease reuse Global Address Global Address Prefix Len Global Gateway Link Local Address Route 1 Dest.
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referenz.fm Technical Reference Menus System Identity System Identity Terminal number Terminal name Display identity 4711 openstage 4711 ; Enable ID Web name DNS name construction Only number Reset Submit SIP interface SIP interface ; Outbound proxy Default OBP domain SIP transport UDP Response timer (ms) 32000 NonCall trans. (ms) 32000 Reg.
referenz.fm Technical Reference Menus Registration Registration SIP Addresses SIP server address 192.168.1.165 SIP registar address 192.168.1.
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referenz.fm Technical Reference Menus Program keys Program keys To assign a new function to a key, select from the drop down list box. To view or modify the Parameters associated with the key, use the Edit button.
referenz.fm Technical Reference Menus Key Module 1 Key Module 1 To assign a new function to a key, select from the drop down list box. To view or modify the Parameters associated with the key, use the Edit button.
referenz.fm Technical Reference Menus Fixed keys Fixed Keys To assign a new function to a key, select from the drop down list box. To view or modify the parameters associated with the key, use the Edit button.
referenz.fm Technical Reference Menus Call completion Call completion Functionnal CCSS Callback ringer Allow after call (s) 30 Max.
referenz.fm Technical Reference Menus System System SIP server certificate validation Use secure calls SRTP type MIKEY Use SRTCP Reset Submit SDES Config SDES config SDES status SDP negotiation Disabled SRTP + RTP SHA1-80 ranking X SHA1-32 ranking X Reset Submit Access control Access control CCE access Factory reset claw Serial port Enable ; No Password Reset Submit Logging Logging Max.
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referenz.fm Technical Reference Menus Date and time Date and time Time source SNTP IP address 192.43.244.18 Timezone offset (hours) 1 Daylight saving Daylight saving Difference (minutes) ; Auto time change DST zone 60 Europe (Rest) Reset Submit Codec preferences Codec preferences Silence suppression ; Allow "HD" icon Packet size Automatic G.711 ranking X G.729 ranking X G.
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referenz.fm Technical Reference Menus Change Admin password Change Admin password Current password New password Confirm password Reset Submit Change User password Change User password Admin password New password Confirm password Reset Submit Generic Generic OCSP check OCSR 1 address OCSR 2 address Reset Submit Authentication policy Authentication policy Secure file transfer None Secure send URL None Secure SIP server None Secure 802.
referenz.fm Technical Reference Menus Distinctive Distinctive This page allows you to set up interworking with other IP phone systems that support distinctive ringing Name Ringer sound Pattern melody Pattern sequence Duration (sec) Audible Bellcore-dr1 Pattern 8 1 0 Ring Bellcore-dr2 Ringer2.mp3 3 2 60 Ring Bellcore-dr3 Ringer2.mp3 3 2 60 Ring alert-emerge Ringer2.mp3 3 2 60 Ring Ringer2.mp3 3 2 60 Ring Ringer2.mp3 3 2 60 Ring Ringer2.mp3 3 2 60 Ring Ringer2.
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referenz.fm Technical Reference Menus User acess User access User Access Submit ; Reset LLDP-MED TLVs LLDP-MED TLV’s Received Sent Sent: Mon Oct 27 10:41:14 2013 Received: Mon Oct 27 10:41:14 2013 Channel ID TLV Data Channel ID TLV Data .ID = 163.165.2.105 .ID = 00:3E:37:01:20:01 TTL TLV Data TTL TLV Data .records = 120 .records = 120 System Caps TLV Data System Caps TLV Data .Supported = Bridge, Telephone .Supported = Other, Repeater .Enabled = Telephone .
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referenz.fm Technical Reference Menus 802.1x problems 802.1x problems File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) 0 Automatic clear before start Trace levels for components Certificate management LOG Clock service TRACE Component registrar CSTA service TRACE Data Access service DLS client management Mobílity service SIP call control SIP messages SIP signalling TRACE 802.
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referenz.fm Technical Reference Menus View Session Data View Session Data Codec change on the fly QoS Statistics 1 Submit Start of report period - seconds 2011/10/16 21:51:29 UTC End of report period - seconds 2011/10/16 21:56:36 UTC SNMP specific trap type 2 IP address (local) 192.168.1.235 Port number (local) 5012 IP address (remote) 192.168.1.202 Port number (remote) 5010 SSRC (receiving) 1481715715 SSRC (sending) 3244864262 Codec G.
referenz.fm Technical Reference Menus Memory information Memory information Memory Monitor Configuration Disable Reboot High Threshold(MBs) 10 Low Threshold(MBs) 8 Working Hour Start 5 Working Hour End 24 Download memory info file Download old memory info file Submit Reset Device Memory Information Mem: 111336K used, 12380K free, 0K shrd, 0K buff, 55084K cached CPU: 5% usr 15% sys 5% nic 25% idle 0% io 0% irq 50% sirq Load average: 0.14 0.13 0.
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referenz.fm Technical Reference Menus 4.1.
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referenz.fm Technical Reference Menus Menu | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Further information ... | |--- Trap sending enabled -> Section 3.3.9 | |--- Trap destination -> Section 3.3.9 | |--- Trap destination port -> Section 3.3.9 | |--- Trap community -> Section 3.3.9 | |--- Diagnostic sending enabled -> Section 3.3.
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referenz.fm Technical Reference Menus Menu | | | | |--- Video calls | | | |--- CTI | | | | |--- CTI control |--- Services | | | | | | |--- Bluetooth | | | |--- Web based mang.
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referenz.fm Technical Reference Menus Menu | | | |--- Change User password | | | |--- Admin password | | | |--- New password |--- Confirm password | | | | | | --- Certificates | | |--- Generic | | | |--- OCSP check | | | |--- OCSR 1 address | | | |--- OCSR 2 address |--- Authentication policy | | | | |--- Secure file transfer | | |--- Secure send URL | | |--- Secure SIP server | | |--- Secure 802.1x |--- Secure XML appl. | | | | | |--- Ringer setting | | |--- Distinctive | | | |--- <1 ....
referenz.fm Technical Reference Menus Menu | | | | | | | | | | | | | |--- Trace status | |--- User notification | |--- Remote server | |--- Remote port |--- Memory monitor | |--- Disable reboot | |--- High threshold | |--- Low threshold | |--- Working Hour start | |--- Working Hour end |--- Diagnostic call |--- Prefix code A31003-S2030-M100-10-76A9, 01/2014 OpenStage SIP V3R3 for OpenScape Voice, Administration Manual Further information ... -> Section 3.26.14 -> Section 3.26.14 -> Section 3.26.
referenz.fm Technical Reference Default Port List 4.2 Default Port List The following table contains all default ports, resp. port ranges, and protocols used by the services running on OpenStage SIP phones.
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referenz.fm Technical Reference Troubleshooting: Error Codes 4.3 Troubleshooting: Error Codes For a set of error cases, specific error codes are defined. These error codes are shown in brackets on the display, following a general error note. Example: „No Telephony possible (LP1)“. Problem Description Error code Network Problem No network connection LI1 Not Initialised Waiting for data I1 Unable to use LAN 802.
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beispiele.fm Examples and HowTos Canonical Dialing 5 Examples and HowTos 5.1 Canonical Dialing 5.1.1 Canonical Dialing Settings The following example shows settings suitable for the conversion of given dial strings to canonical format. The example phone is located in Nottingham, UK. Parameter Example value Explanation Local country code 44 International country code for the UK. National prefix digit 0 Used in front of national codes when dialled without international prefix.
beispiele.fm Examples and HowTos Canonical Dialing 5.1.2 Canonical Dial Lookup The following example shows settings suitable for recognizing incoming numbers and assigning them to entries in the local phonebook, and for generating correct dial strings from phone book entries, depending on whether the number is internal or external. Parameter Example value Explanation Local code <1> 780 Enterprise node prefix (here: Nottingham).
beispiele.fm Examples and HowTos Canonical Dialing 5.1.2.1 Conversion examples In the following examples, numbers entered into the local phonebook by the user are converted according to the settings given above.
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beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones 5.2 How to Create Logo Files for OpenStage Phones 5.2.1 For OpenStage 40 1. Create a New Image Create an image with the following specifications: • Width: 144 px • Height: 32 px • Color Mode: 1 bit (monochrome) Adobe Photoshop: 2. Insert the Logo Place the logo image on the background, e.g. by copying it from a source file. Due to the size and color specifications, some adaptations may be necessary.
beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones 3. Save the Image Finally, save the image in BMP format. You can now upload the logo file to the phone as described in Section 3.16.7, “Logo”. 5.2.2 For OpenStage 60/80 In the following, the creation of a transparent image suitable for use as a logo in OpenStage 60/80 is described. This description is based on Adobe Photoshop, but any similar graphics software can be used as well. > 1.
beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones 2. Create a New Image Create an image with the size according to the phone type: Phone Type Size (px) OpenStage 60 240 x 70 OpenStage 80 480 x 142 Adobe Photoshop: 3. Insert the Logo Place the logo image on the background, e.g. by copying it from a source file. Adobe Photoshop Example: 4. Merge Layers Merge the two layers to one.
beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones 5. Background Transparency Delete the background colour so that only the exact former background colour is 100% transparent. Adobe Photoshop: Make sure that the background color is selected by clicking on the Background Color icon. In the Tool palette, click on the Eraser symbol with the right Mouse button and select the Magic Eraser Tool. After this, got to the Menu bar and set the Tolerance field to "0". v 6.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 5.3 How to Set Up the Corporate Phonebook (LDAP) The Corporate Phonebook function is based on an LDAP client that can be connected to the company’s LDAP service. A variety of LDAP servers can be used, for instance Microsoft Active Directory, OpenLDAP, or Apache Directory Server. > 5.3.1 The Corporate Phonebook is available on OpenStage 15/20/40/60/80 phones with firmware version V3R3 onwards. Prerequisites 1.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 5.3.2 Create an LDAP Template The user interface of the corporate phonebook application provides a form which is used both for search and retrieval. The task of an LDAP template is to map the phone’s search and display fields to LDAP attributes that can be delivered by the server. In the LDAP template, the fields are represented by hard-coded names: ATTRIB01, ATTRIB02, and so on.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) The following examples show the relations between GUI field names, the attribute labels used in the template, and exemplary mappings to LDAP attributes. > In an LDAP template for OpenStage 15/20/40, the entries must be sorted according to the sequential number of the template labels, as shown in the example underneath.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) Given "example.com" as the LDAP subtree to be searched, the LDAP template file looks like this: OpenStage LDAP TEMPLATE (v.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) Given "example.com" as the LDAP subtree to be searched, the LDAP template file looks like this: OpenStage LDAP TEMPLATE (v.1) SEARCHBASE="dc=example,dc=com" ATTRIB01="sn" ATTRIB02="givenName" ATTRIB03="ipPhone" ATTRIB04="otherTelephone" ATTRIB05="mobile" ATTRIB06="homePhone" ATTRIB07="company" ATTRIB08="department" ATTRIB09="l" ATTRIB10="title" ATTRIB11="mail" EOF LDAP Template for wildcard search example Given "example.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 5.3.3 Load the LDAP Template onto the Phone When you have configured the LDAP template, you can upload it to the phone: 1. Save the template under a suitable name, for example, ldap-template.txt. 2. Copy the template file to the FTP server designated for deploying LDAP templates. 3. Upload the file using the WBM (see Section 3.16.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 5.3.4 Configure LDAP Access To enter the access data using the WBM, take the following steps: 1. Navigate to Local Functions > Directory Settings. 2.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4. Navigate to the Find option and press i.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 5. 392 Navigate to the desired entry and press g on the TouchGuide to open the context menu. You can select one of the following options: • Dial the Business 1 number. • Dial the Mobile number. • Have the entry’s details, that is, all attributes displayed. • Start a new search. • Clear the list of search results.
beispiele.fm Examples and HowTos An LLDP-Med Example 5.4 An LLDP-Med Example The following example illustrates the mode of operation of LLDP-MED. In order to evoke a reaction from LLDP-MED, the LAN switch has been set to auto-negotiation, whereas the phone’s LAN port (see Section 3.2.1, “LAN Port Settings”) is set to 100Mbit/s, hence a fixed value. This configuration error is discovered by LLDP-MED. The following sceenshots from the phone’s local menu will show the error messages.
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beispiele.fm Examples and HowTos Dial Plan 5.5 Dial Plan 5.5.1 Introduction A dial plan is a set of rules that determine the phone’s behaviour on digit entry by the user. Up to 48 rules are possible. With OpenStage phones, a dial plan rule is constructed from 9 parameters. In the following, the setup of a dial plan is explained. The dial plan entries are preceded by a title line. This is a free format string, e. g.
beispiele.fm Examples and HowTos Dial Plan • • • • • 396 Timer: This indicates the timeout to be used for subsequent digit handling. If not specified, the default timer value is used (User menu > Configuration > Outgoing calls > Autodial delay (seconds)). Terminating character: A "*" or "#" character which indicates that the preceding digits should be considered complete, even though the maximum length may not be reached.
beispiele.fm Examples and HowTos Dial Plan 5.5.3 How To Set Up And Deploy A Dial Plan For creating and deploying a dial plan to an OpenStage phone, a working installation of the DLS (version V2R4 onwards) is required. This HowTo describes the creation of a simple dial plan for OpenStage phones by example. Unless otherwise stated, the actions described underneath are made in the DLS. 1. Log on to the DLS with an account that has suitable rights for deploying a dial plan.
beispiele.fm Examples and HowTos Dial Plan 7. Click on to create the second dial plan rule. 8. Enter the following data: Parameter Value Description/Remarks Digit string 0 This rule matches numbers beginning with 0. In the USA, this number calls the operator. Action C When Minimum length, Maximum length, and the length of the digit string entered by the user match, the Timer is started. When it expires, the digits are sent to the server.
beispiele.fm Examples and HowTos Dial Plan 10. Enter the following data: Parameter Value Description/Remarks Digit string 011 This rule matches numbers beginning with 011. In the USA, this digit string is the prefix international calls. Action S When the entered digit string reaches the Minimum length, the Timer is started. On expiry, the digit string is sent. Minimum length 4 When the length of the digit sequence entered by the user reaches this value, the Timer is started.
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bkglos.fm Nur für den internen Gebrauch Glossary Glossary X A Address of Record (AoR) A ->SIP ->URI that represents the "public address" of a SIP user resp. a phone or line. The format is similar to an E-mail address: "username@hostname". (for a definition, see RFC 3261) ADPCM Adaptive Differential Pulse Code Modulation. A compressed encoding method for audio signals which are to be transmitted by a low bandwidth.
bkglos.fm Glossary Nur für den internen Gebrauch DLS The Deployment Service (DLS) is a OpenScape management application for the administration of workpoints, i. e. IP Phones and IP Clients, in both HiPath- and non-HiPath networks. DNS Domain Name System. Performs the translation of network domain names and computer hostnames to ->IP addresses. DTMF Dual Tone Multi Frequency. A means of signaling between a phone and e. g. a voicemail facility. The signals can be transmitted either in-band, i. e.
bkglos.fm Nur für den internen Gebrauch Glossary GUI Graphical User Interface. H HTTP Hypertext Transfer Protocol. A standard protocol for data transfer in ->IP networks. I IP Internet Protocol. A data-oriented network layer protocol used for transferring data across a packet-switched internetwork. Within this network layer, reliability is not guaranteed. IP address The unique address of a terminal device in the network. It consists of four number blocks of 0 to 255 each, separated by a point.
bkglos.fm Glossary Nur für den internen Gebrauch LED Light Emitting Diode. Cold light illumination in different colours at low power consumption. LLDP Link Layer Discovery Protocol (IEEE Standard 802.1AB). Provides a solution for the discovery of elements on a data network and how they are connected to each other. M MAC Address Media Access Control address. Unique 48-bit identifier attached to network adapters. MDI-X Media Dependent Interface crossover (X). The send and receive pins are inverted.
bkglos.fm Nur für den internen Gebrauch Glossary PoE Power over Ethernet. The IEEE 802.3af standard specifies how to supply power to compliant devices over Ethernet cabling (10/100Base-T). Port Ports are used in ->IP networks to permit several communication connections simultaneously. Different services often have different port numbers. PSTN Public Switched Telephone Network. The network of the world's public circuit-switched telephone networks. Q QoS Quality of Service.
bkglos.fm Glossary Nur für den internen Gebrauch S SDP Session Description Protocol. Describes and initiates multimedia sessions, like web conferences. The informations provided by SDP can be processed by ->SIP. SIP Session Initiation Protocol. Signaling protocol for initialising and controlling sessions, used e. g. for ->VoIP calls. SNMP Simple Network Management Protocol. Used for monitoring, controlling, and administration of network and network devices. SNTP Simple Network Time Protocol.
bkglos.fm Nur für den internen Gebrauch Glossary URI Uniform Resource Identifier. A compact string of characters used to identify or name a resource. URL Uniform Resource Locator. A special type of ->URI which provides means of acting upon or obtaining a representation of the resource by describing its primary access mechanism or network location. V VLAN Virtual Local Area Network. A method of creating several independent logical networks within a physical network.
OperaAdminSIX.
OperaAdminSIX.fm Index Nur für den internen Gebrauch Dongle Key (Download) 1-237 Download 1-217 DSS key settings 1-187 DST Zone (Daylight Saving Time Zone) 1104 DTMF playback 1-245 E Easy Trace Profiles 1-278 802.
OperaAdminSIX.
OperaAdminSIX.
OperaAdminSIX.
