Specifications

TD 92442EN
04 October 2013 / Ver. PB1
Installation and Operation Manual
OpenStage WL3 Wireless Service
92
16. Troubleshooting
16.2.1 Troubleshooting for the Device Manager
Fault Probable cause Action or comment
• It is not possible to edit
any parameters after
logging on to the system.
The user is logged on as
auditor.
Close the browser session
and re-log on as admin or
sysadmin.
• The system does not
have the correct time.
– Configuration error, no
time server configured.
– The time server is
configured but is offline.
– The web browser is
selected as time source but
the time has not been set by
the user.
Configure the system to
connect to a time server.
Restore connection to time
server.
Set the time via the
advanced configuration.
Device does not show up
in the Device Manager
-The connected interface
(for example WLAN) is not
up and running
Check the status of the
interface. Starting up mode
is indicated during start of
applications. If an
application has lost
connection to a required
resource it is indicated as
application problem mode.
An Application problem is
always shown as a
persistent fault in the Status
log (see
8.2 Logging on
page 68).
NOTE: If the information on
the Configuration page
shows Normal mode, it is
not necessary to check the
System information.
1. Click “Configuration” on
the start page.
2. Select Other Settings >
Advanced Configuration in
the menu on the
Configuration page.
3. Click “Troubleshoot”
button on the Advanced
Configuration page.
4. Select “System
information” in the menu.