Specifications

Maintenance
Replacement of Handsets
A31003-M2000-M100-1-76A9, 11/2012
5-8 OpenStage WL 3 / WL 3 Plus, Administration Manual
The handset in the desktop programmer is restarted.
5.1.8 Perform a Factory reset
When a factory reset is done on a handset, all configuration settings will be
restored to default values; PBX subscriptions, contacts, messages, downloaded
language, certificate etc. will be removed. The software and licenseswill be left
intact.
Factory Reset using PDM
1. Open the PDM.
2. Put the handset in the Desktop Programmer (DP1) cradle.
3. In the Device tab, mark the handset to be factory reset. Note that the handset
must be online.
4. In the Device menu, select “Factory reset“. Alternatively, right-click the
handset and select “Factory reset“.
5. A Reset devices window appears, click “Yes“. The handset will be restarted.
Factory Reset using Handset
It is possible to factory reset a handset from its Admin menu.
1. To activate the Admin menu, select Menu > Settings and enter 40022.
2. Select “Factory Reset“.
3. A Reset portable? window appears, press “Yes“. The handset will be restarted.
5.2 Replacement of Handsets
A handset can be replaced with a spare handset if it is broken. The handset
registered in PDM or WSG, is associated with its device type, device ID and
extension. During the replacement procedure, the broken handset’s device type
and extension will be associated with the spare handset’s device ID.
5.2.1 Replacement Procedure Choice
• If you have WSG and already have applied the network template to the spare
handset(s) to log on it later on, see Section 5.2.2, “Replacement of Handset
with WSG”, on page 9.