Operating instructions

Conducting calls – with multiple users 55
Busy override
You need to speak to an internal user urgently, even though his line is busy. The
"Override" function allows you to interrupt the ongoing call to pass on a mes
-
sage.
p The user is busy.
> < [ Select the menu item and confirm.
Both the colleague and the other party hear a warning tone.
You can now start talking.
Transferring a call (joining)
If the person you are conversing with wishes to be forwarded to one of your col-
leagues, you can transfer the call.
Transferring the call with prior announcement:
> < [ Select the menu item and confirm.
o Enter the number of the party to which you want to transfer the call.
Wait until the party answers and announce that a caller wishes to be put through.
a Press the On-hook key. The person you were speaking with is now connected
to the desired party.
Transferring the call without prior announcement:
> < [ Select the menu item and confirm.
o Enter the number of the party to which you want to transfer the call.
a Press the On-hook key.
OVERRIDE
To override, you must have the appropriate class of service.
Override is not possible if the called party is protected by the Privacy func-
tion.
CONSULT
START TRANSFER
If a connection is not set up between the other two parties within 40 sec-
onds, you will be recalled. You will be connected to the first party again.