Operation Manual

16
Service
If you experience problems or defects with the phone, please dial the service
number for your country.
Intended use
The OpenScape Desk Phone CP600/CP600E phone is a desktop unit designed
for voice transmission and for connection to the LAN. It can also be used as a
workstation device. Any other use is regarded as unintended.
Telephone type
The identification details (exact product designation and serial number) of your
telephone can be found on the underside of the base unit. Specific details con-
cerning your communication platform can be obtained from your administrator.
Please have this information ready when you contact the service department re-
garding faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone (front
right) should be kept clear.
The optimum handsfree distance is approx. 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone and tilt the display so that you have a frontal view of the
display while eliminating light reflections.
Single-line telephone/multi-line telephone
Your OpenScape Desk Phone CP600/CP600E is a "multi-line telephone". This
means that multiple lines can be configured, which is not the case with single-
line phones. Each line is assigned an individual phone number that you can use
to make and receive calls.
The programmable keys are configured as line keys on multi-line phones
 page 52.
The "Overview" tab on the telephony interface provides information about the
lines configured on your phone and the current status of each line
 page 52.
When using a multi-line phone to make and receive calls, certain particularities
must be taken into account
 page 126.
The service department can only help you if you experience problems or
defects with the phone itself.
Should you have any questions regarding operation, your specialist retail-
er or network administrator will be glad to assist you. For queries regard-
ing connection of the telephone, please contact your network provider.