Unifone Installation and Programming Manual
Unifone Small Office / Home Office Telephone Systems WARNING! This equipment must be installed and serviced by suitably qualified personnel. No user accessible parts inside. ADVICE TO USERS Extension telephones may only be connected to the Unifone Telephone system by means of a separate UTPcable for 206 & 208 only. CAUTION! Door relay and alarm relay must be connected through an ACA approved interface and installed by suitably qualified personnel.
Contents 1. System Overview 1 Introduction 1 General Description 1 System Capacity 2 2.
I n s t a l l a t i o n iv & P r o g r a m m i n g M a n u a l
Section 1 1. System Overview Introduction Purpose This manual provides the information needed to install, program and operate your telephone System. Important! Before installing a system for the first time, you are required to read and follow the instructions given in the Installation section on page 59. Regulatory Information Maintenance Limitations Maintenance on the Telephone System is to be performed only by authorised dealers and installers.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Detection, Call Logging, DISA, System Integral Call Answering, Remote programming and many others, Figure 1-1 shows many of the options available. The System supports approved single line telephones (DTMF or pulse), modems, facsimile and answering machines. In addition, a Standard and Executive Terminal are available which provide extra features on the system.
S e c t i o n Feature Unifone 206 1 – S y s t e m Unifone 208 MOH Port O v e r v i e w Unifone 212 Audio via 3.5mm jack Internal hold tone Extension Speed Dial 10 Per Extension plus 1 last number redial, 25 digits Last Number Redial 25 Dialled Digits Door phone port 1 dedicated 2 dedicated 2 ext/d.p.
Section 2 2. Using an Extension Introduction Any standard tone telephone may be used with your telephone system. Extension programming and operations are carried out with a tone telephone plus the recall/flash key. Extension Codes Quick Reference Account Code Dial using account............................................................................ a/c pin, dial as normal Brokerage Call Add an extension.............................................................................................
S e c t i o n 2 – U s i n g a n E x t e n s i o n Do not Disturb Turn on Do not Disturb......................................................................................... Turn off Do not Disturb ........................................................................................ Door Phone Answer Door Phone.......................................................................................................................... Call Door Phone 1 .............................................
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Page Calls Page through paging amplifier (if connected) ......................................................................... Page a terminal extension ................................................................................................... ext. Page a terminal extension group 80-83 ......................................................................... group Park Call Park an exchange line call ..............................
S e c t i o n Access Code Dialled 2 – U s i n g a n E x t e n s i o n Service Feature Description 50 206 only: Last number Redial 500 208/212 only: Last Number Redial 511-559 206 only: System Speed Dial Call 501-599 208/212 only: System Speed Dial Call 70-79 Dial extension speed dial numbers 80 Make a general extension group call 81 Extension group 1 call with 1 ring 82 Extension group 2 call with 2 rings 83 Extension group 3 call with 3 rings 84 Outgoing Call with flash transpare
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Access Code Dialled Service Feature Description R50 206 only: Redial last number R500 208 / 212 only: Redial last number R511-559 206 only: System Speed Dial Call R501 – 599 208/212 only: Dial system speed numbers R70 – 79 Dial extension speed numbers R80 Make a general call to all extensions R81 Extension group 1 call with 1 ring R82 Extension group 2 call with 2 rings R83 Extension group 3 call with 3 rings R85 Park an ex
S e c t i o n 2 – U s i n g a n E x t e n s i o n phone rings with the new call. or Current call on hold (external calls only) This will put the current call on hold and answer the incoming external call. or Making Calls When you lift the handset, you will hear dial tone. However, you may hear the special interrupted dial tone indicating that incoming calls are diverted to another extension. After you hear either type of dial tone, you may begin dialling.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l timeout after 1 minute. A warning tone will be heard 10 and 5 seconds before this happens, either caller may extend the call by pressing digits 1 to 9, to increase the call time in multiples of 30 seconds. E.g. pressing '4' will increase the call length by 2 minutes before it is cut off. tel number Ñcall answeredÒ Ò or tel number Transfer the call as with announced internal transfer but dial an external number instead.
S e c t i o n 2 – U s i n g a n E x t e n s i o n Divert calls internally when extension is busy. Note that the first three diversion methods cannot be set at the same time. If your extension is set to divert calls to another extension then the dial tone will change to a broken tone to remind you that you may not receive all calls. Divert all calls ext. All calls to your extension will ring the new extension instead. Divert all calls to an external number sys speed dial no.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Park an exchange line call Whilst on a call enter the park code. Pick up a parked exchange line call From any extension dial the call pick up code, you are re-connected to the original call. Call Pick -Up This feature enables you to ‘pick-up’ a call ringing on another extension. It will pick up the incoming call with external calls always taking priority over internal calls. If an extension is ringing this will connect you to the caller.
S e c t i o n 2 – U s i n g a n E x t e n s i o n Make a data protected external call tel. no. Dial the data protection code, then the external number. Make call in progress data protected The data protection code after transfer will enable data protection for the current exchange line call. Ñon callÒ Ò Permanent data protection All following calls will be made with data protection active. Disable permanent data protection All following calls will be made without data protection active.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Open door 1 latch This will operate the first door latch relay at any time. Open door 2 latch (208 / 212 option) This will operate the second door latch relay at any time. Enquiry Call This feature enables you to call another extension while the original party is on hold Enquire at another extension Ñon callÒ Ò ext. While on a call press recall, then dial the extension with which to enquire.
S e c t i o n 2 – U s i n g a n E x t e n s i o n Extension Group Calls The feature allows you to ring a programmed set of extensions simultaneously. The group ‘80’ will ring with the normal internal ring cadence. Groups 81 to 83 have a special ring cadence to tell them apart. Call Extension Group Call extension group 80 with normal internal ring cadence. Call extension group 81 with one brief ring per cycle. Call extension group 82 with two brief rings per cycle.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Lock Extension It is possible to lock an extension so that it is not possible to make calls, depending on the system programming. To return to normal operation the user must unlock the extension with a unique PIN number. See page 46 for PIN programming. Lock an extension Ñconfirmation toneÒ Ò Enter the code. No further calls may be made from this extension.
S e c t i o n 2 – U s i n g a n E x t e n s i o n Daily alarm time Ñconfirmation toneÒ Ò Enter the time as with the once only alarm. This alarm will ring at the same time every day until cancelled. Answer alarm Go off-hook, the alarm will then stop sounding. Cancel once only alarm Ñconfirmation toneÒ Ò This will erase the alarm setting and the extension will remain quiet. Cancel daily alarm permanently Ñconfirmation toneÒ Ò This will turn off the alarm.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Forty-nine (206 system) and ninety-nine (208/212 system) system-wide speed dial numbers. These can be used by all extensions but only changed by the administrator. System speed dials are exempt from call barring. Ten personal speed dial numbers of up to 25 digits each, dialled with codes 70 – 79. These are unique to each extension and may be freely changed. These speed dial numbers are nonexempt from call barring.
Section 3 3. System Programming Introduction All system programming is carried out from the master extension or a PC running the programming tool, connected via the V24 option card. The master extension is extension 12 on the 206 system, and 13 on the 208/212 systems. To program the system, a tone telephone must be used. The Executive Terminal simplifies the operation further by providing full menu driven programming on its built in display.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Special Programming Mode There is also a special programming mode that allows the installer to omit '*9' PIN prefixes when programming feature codes. To enter this mode the above code at the master extension. You will hear confirmation tone followed by an interrupted dial tone. If you are using an Executive Terminal then the extension light will remain on, indicating that the extension is busy.
S e c t i o n 3 – S y s t e m P r o g r a m m i n g Executive Terminal Extension programming menu Figure 3-1 shows the menus available for programming an extension from any Executive Terminal, note that the GENERAL SETTINGS and ISDN SETTINGS menus are only available when connected to the master extension. EXTENSION SETTINGS SYSTEM INFORMATION GENERAL SETTINGS (Master extension only) Call diversion Set divert all ext. Set divert delay Divert all/delay Off Set divert busy ext.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Executive Terminal System programming menu An Executive Terminal connected to the master extension is able to enter a system programming mode with the code *9 PIN 9991 #. One further menu will then be made available for changing system parameters, shown in Figure 3-2.
S e c t i o n 3 – S y s t e m P r o g r a m m i n g System Programming Code Summary The prefix *9 is used to program a feature, *8 is used to activate it. The default PIN code is 7373. System programming can only be carried out at master extension, this is ext. 12 on 206 and ext. 13 on 208/212.
I n s t a l l a t i o n & P r o g r a m m i n g Feature Call Barring (p 38) Call Unit Cost M a n u a l Programming Codes Program number prefix to bar filter F *9 PIN 981 F 0 # Clear bar filter F *9 PIN 96 CFX # Assign (X=1) / clear (X=0) bar filter F to class C *9 PIN 9810 # 9810 # Clear all user programmable bar filters *9 PIN 960 # 960 # Clear all bar filters from all classes *9 PIN 982 F 1 number # Program "number" to exempt filter F *9 PIN 982 F 0 # Clear exempt filter F *9 PIN 9820
S e c t i o n Feature Day/Night Mode (p 43) 3 – S y s t e m Programming Codes *9 PIN 371 # 371 # P r o g r a m m i n g Action Clear current day-night zone settings *9 PIN 371 hhmm HHMM# Program day zone which is used in Automatic mode *8 371 # Switch on automatic day/night switching *8 360 # Set day mode and disable automatic mode *8 361 # Set night mode and disable automatic mode *9 PIN 726 # Use switch on alarm loop 2 for day / night switching *9 PIN 740 # 740 # Disable switch on alarm
I n s t a l l a t i o n & P r o g r a m m i n g Feature Fax Call Handling (p 47) Hold, Transfer & Ring Settings M a n u a l Programming Codes *9 PIN 455 ext # *9 PIN 455 # Clear fax extension *8 45 line 6 # Set fax ring cadence detection on a single line *8 45 line 4 # Set fax tone monitoring on a line *8 45 line ans_type # Set auto-answer fax tone monitoring on a line *8 450 # *8 314 1 # Clear automatic fax answering *8 314 0 # Held/transferred call rings back at all extensions after time-
S e c t i o n Feature 3 – Programming Codes *8 290# S y s t e m P r o g r a m m i n g Action 206: Disable analogue line 1 208/212: Disable analogue lines 1 & 2 *8 200# Line selection analogue first then ISDN *8 201# Line selection ISDN first then analogue Music on Hold *9 PIN 150# Internal hold tone (p 52) *9 PIN 151# External music source *9 PIN 000# 000# Clock and PIN Code unchanged *9 PIN 6 line delay ext # 206: Add extension to ring on exch line during day *9 PIN 6 line 0 ext # 20
I n s t a l l a t i o n & P r o g r a m m i n g Feature Security Alarm Programming (p 54) System PIN Number M a n u a l Programming Codes *9 PIN 73 x # Action Alarm Loop 1 Setting and Entry Time Delay *9 PIN 74 x # Alarm Loop 2 Setting and Entry Time Delay *9 PIN 781 ext # Add an extension to ringing on internal alarm *9 PIN 780 ext # Remove an extension from ringing on internal alarm *9 PIN 7510 number # Program external notification number 1 *9 PIN 7520 number # Program external notificat
S e c t i o n 3 – S y s t e m P r o g r a m m i n g Account Code Operation Account code operation allows calls to be barred and logged depending on the user, not the extension. An extension may be switched to 'account code mode', it will then require each user to input the sequence: ** then 'account-pin' before making the external call in the normal manner. Up to 24 accounts may be set up on the 206 system, and 40 on 208/212 system.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Alternative Carrier Selection (ACS) The ACS feature allows a selection between two different methods. The first method will choose a carrier depending on the on and off-peak charge periods of each day of the week. The carrier is selected by the system dialling a preprogrammed carrier selection number to the network before the telephone number.
S e c t i o n Key carrier = 1 - 4 for alternative carrier 0 = no alternative carrier accesscode = carrier access number (9 digits max) authcode = optional carrier authorization code (10 digits max) pause = 0 – 9 for pause of 0 – 9 secs start = 00 – 23 for time of day in hours to begin peak time Program Carrier access code LCR SETTINGS LCR SETTINGS carrier PIN LCR pin code Switch on ‘Carrier select by time of day’ ACS feature (Method 1) LCR On/Off pause PIN On Switch off ACS feature LCR SETTINGS
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l The system can automatically answer incoming calls on specific exchange lines with a tone or one of two voice messages of up to 20 seconds, if the fax/voice card option is fitted.
S e c t i o n 3 – S y s t e m P r o g r a m m i n g Remote Programming Dial at auto answer. Remote programming allows the caller to change system settings remotely. All the system programming codes except the voice message recording listed in this manual may be entered from the remote location. Figure 3-3 defines the operation of remote programming.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Remote Paging Dial at auto answer. It is possible to access the paging port from a remote location through auto-answer. The operation is defined in Figure 3-4.
S e c t i o n 3 – S y s t e m P r o g r a m m i n g DISA Dial at auto answer. The system can be set to answer incoming calls with a voice message, prompting the user to dial a specific extension, or dial ‘00’ to be diverted to an external number. The external number is shared with the External call diversion feature, on page 46. Depending on the digits entered, the caller is put through to the correct extension directly, or to the external number.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Incoming Call Control Dial at auto answer. This prevents any extensions ringing until an access code is dialled. This is useful in situations where users are receiving unwanted calls and wish to limit access to a known group. When incoming call control is active on a line the normal 5.5-second timeout to become a normal incoming call does not apply.
S e c t i o n Key line = 0 for all exch lines 1 - 6 for single exch. line ans_type = 1 for answer with tone 2 for answer with msg. 1 3 for answer with msg.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Call Barring The system has five call barring classes for each extension, a different barring class can be active for daytime operation and another for night time operation. The day/night switching details may be found on page 43. An extension may also be set up for account code operation. The call barring class is then dependant on the account number, not on the extension class of service, see page 29 for further details.
S e c t i o n 3 – S y s t e m P r o g r a m m i n g The system has 9 user programmable barring filters and 9 user programmable exempt filters numbered 1 to 9 which can be switched in or out in each class.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Call Unit Cost Description The cost of the call will be displayed on both the Executive Terminal and the Call Detail Recording output, see Call Detail Recording (CDR) below for details. The meter unit cost is entered as four digits in tenths of a currency unit, e.g. if each unit costs 12.4, it is entered as *8 951 0124 #. Note that this requires the use of a meter pulse detection option card, or Advice of Charge service on an ISDN line.
S e c t i o n Important! 3 – S y s t e m P r o g r a m m i n g incoming calls. The duration is rounded down to the nearest multiple of 10 seconds, e.g. 0:15:2 is a duration of 15 minutes, 20 seconds. If a meter pulse card has been fitted and the telecom operator has enabled this option on exchange line then the number of meter pulses for each call will also be logged. If the call unit cost has been programmed then the correct call cost is calculated and output instead.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Call track ID number On any external call, a user may enter a 3-digit tracking ID number that will be recorded in the CDR output. This is useful for businesses that need to keep a track of the time and cost of all calls to each client. Users enter R## CustomerID # during a call to assign a client ID to the call. Note: If the call was made using a 2-digit account code it will be overwritten by the 3-digit Call track ID number.
S e c t i o n 3 – S y s t e m Setting the time (24-hour format) GENERAL SETTINGS Clock Setting Set time Clock Setting Set date Setting the date GENERAL SETTINGS P r o g r a m m i n g PIN PIN HHMM DD MM YY Country Setting The country setting ensures the emergency numbers, recall detection at extensions and CLI operation work correctly. Default The system is set up for the Australian telephone network.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l The system could, for example, switch to night time operation during a lunch break for one hour at noon every day. It may be switched between day and night modes in three different ways: Automatically switch during two time periods for each day of the week to switch to day mode automatically. Night mode is used for all other times. Using programming codes to manually switch between day and night at the master extension.
S e c t i o n 3 – S y s t e m P r o g r a m m i n g Default The door relay closed-contact delay is 5 seconds. Extensions 23 and 24 are set as normal extension operation only (212 only). Set door relay contact to close for 5 seconds Set door relay contact to close for 10 seconds Set extension 23 as door phone (212 only) Set extension 24 as door phone (212 only) Reset extension 23 and 24 to regular extension operation (212 only) DTMF Extensions DTMF extensions will allow only DTMF signalling.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Step 2: Enable the exchange line group feature Enable the Exchange Line Group with full line barring from ‘0’ or ‘9x’ access GENERAL SETTINGS Exch allocation On Enable the Exchange Line Group with ‘0’ line access barring, but allow ‘9x’ line access Disable Exchange Line Group Feature – extensions can access all lines GENERAL SETTINGS Exch allocation Off Exchange Line Dial Tone Detection Key delay = 0 for detection enabled 1 - 7 for 1-7 se
S e c t i o n 3 – S y s t e m P r o g r a m m i n g card is used then the timeout does not apply when the call forwarding is ISDN to ISDN. This is because the ISDN Network ensures a correct disconnection of the call. The external call diversion number is also accessible to incoming callers through the DISA service by dialling ‘400’ at the answer tone/message, this is useful to allow callers access to an emergency outof-hours telephone number when the office is closed.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l automatically before it is answered. This mode can be enabled with one of the following automatic detection modes. Automatic answer mode This mode answers with a tone or voice message recorded by the user and looks for fax tone to determine if it is a fax call.
S e c t i o n 3 – S y s t e m P r o g r a m m i n g Hold, Transfer & Ring Settings The system provides many programmable timers to change the duration of ringing and the time exchange line calls can be left on hold or unanswered. It is also possible to change the operation of held or blind-transferred calls. If they are left unanswered they will ring back at all extensions by default, this can be changed to ring back the last extension first, before ringing all extensions.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Extension ring timer When the extension is calling the other extension, it will ring for a programmable length of time between 15 seconds and 135 seconds. After this timeout the ring will stop. Set extension ring timeout delay (x15s) Unannounced transfer timer When the incoming call is transferred blindly to another extension, it will remain ringing for a programmable length of time between 15 seconds and 135 seconds.
S e c t i o n 3 – S y s t e m P r o g r a m m i n g Step 2: Enable the delayed hotline on a single extension Switch on delayed hot line and assign to an extension GENERAL SETTINGS Hot line assignment ext Delayed hot line ext Switch off delayed hot line GENERAL SETTINGS Hot line assignment Delayed hot line Off Intrusion & Paging Programming Description It is possible for extensions to intrude on a call if an extension is busy, or to connect in handsfree mode directly for terminal extensions, als
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l When assigning an MSN to an extension then calling this number will ring the extension only by default. It is possible to add extra extensions to ring on an MSN number, see ‘Ringing Settings’ on page 53. Default Default is point to multipoint operation for the ISDN lines. All MSN and MSN ignore tables are empty. Incoming calls to an MSN number will ring only one extension, as contained in the code.
S e c t i o n 3 – S y s t e m P r o g r a m m i n g Ringing Settings When the system is initially switched on, the default setting is that all extensions will ring on all incoming exchange line calls. The system is in day mode. Before setting the ringing patterns it is best to establish the time when the day mode and night mode begin and end, this also affects the call bar settings. See ‘Day/Night Mode’ on page 43.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Reset all extensions to ring for all exchange lines Extensions to ring for MSN numbers Add an extra extension to ring on MSN number MSN_entry, ext Stop an extension ringing on MSN number MSN_entry, ext Extensions to ring in extension groups Add an extension to ringing in extension group group, ext1, ext2,… ext n Remove an extension from ringing in extension group group, ext1, ext2,… ext n Ringing cadences Swap internal and external rin
S e c t i o n 3 – S y s t e m P r o g r a m m i n g External alarm with notification is silenced and re-armed when the call is answered and the correct confirmation code is entered. Alarm functions Security alarm – this alarm is triggered whenever the contacts change from their normal state (open or closed). Entry & exit delay. Security alarms have a built-in 90-second exit delay. This allows 90 seconds to leave an area and secure it during which time the sensor state is ignored.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Programming It is recommended that inexperienced users use the PC program option for security alarm programming. Alarm programming codes should follow the seven steps in order below. This is to prevent incorrect setting of the alarm. The system performs checks on settings after each programming code. E.g., a code to set an external alarm will be rejected unless a number to dial has first been programmed.
S e c t i o n 3 – S y s t e m P r o g r a m m i n g Clear Alarm settings Alarm Master Reset (erases all settings) SYSTEM SETTINGS Alarms PIN Reset alarms Clear all Alarm 1 Settings (erases all settings) PIN Clear all Alarm 2 Settings (erases all settings) PIN System Programming PIN Number The system PIN number is a security block to stop unauthorised access to system programming. It can be changed to any four-digit number.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Telephone Answering Machine Extension An extension set as an answering machine does not ring on internal code calls or general calls. Also, a call answered at an answering machine extension may be picked up from another extension by calling the TAM extensions, then dialling 2 at busy tone. The system also provides DTMF signalling for connecting advanced voicemail systems.
Section 4 4. Installation Quick Setup Guide Follow these 11 easy steps to set up your telephone system. 1 Connect the Exchange Lines Analogue lines: Start with the connector pair labelled ‘Exchange 1 a b’ on 206 or ‘Exchange line 1’ on 208/212. Connect the pair to the exchange line. Polarity is not important. ISDN lines (option): 2 Connect the grey ISDN socket(s) to connectors marked ‘ISDN’ on 206, or ‘Tx+ & Rx+ (CO3, CO4)’ and ‘Tx+ & Rx+ (CO5, CO6)’ on 208/212.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l 208: Ordinary telephones must be connected to extensions 11,12, 21 and 23, circled on the system label. These extensions are connected directly to the exchange line in the event of a power failure. A terminal will not operate under power failure. Connecting Extensions 212 systems only The 212 systems uses a single pair for all extensions, polarity is not important.
S e c t i o n 4 - I n s t a l l a t i o n Choose analogue lines first (default) Choose ISDN lines first 8 Change the extension ringing behaviour (208/212 only) By default, all extensions will ring for a call on each exchange line. To stop an extension ringing use: exchange-line extension Replace exchange-line with the number of the exchange line. Note: the first ISDN connection uses lines 3 & 4, the second ISDN connection uses lines 5 & 6.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Finished! The system is programmed and ready to go. You may set up more advanced features by following the instructions in the system programming section, starting on page 19. Telephone System Installation The installer must visually check the Telephone System main equipment before actual power-up and making wiring connections to ensure correct programming and subsequent operation of the system.
S e c t i o n 4 - I n s t a l l a t i o n Unpacking the Main Equipment Static handling precautions must be observed when handling this system. Remove the telephone system from shipping carton and lay it flat on a stable working surface with the cover facing upwards. Remove the 2 screws on the front of the case and remove the plastic side-cover to access the MDF connection terminals. Inspect the main unit housing for damage during product delivery.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Make an exchange line test call to verify wiring between extensions, main unit and PSTN exchange lines. Set the system clock (see page 42). If an Executive Terminal or Standard Terminal is fitted then it will automatically identify itself to the system, this will take longer if more than one terminal is connected. Should the identification fail for any reason then the Line 1 lamp will flash.
I n s t a l l a t i o n Alarm loop 2 or day/night switch Alarm loop 1 or door phone diversion activation switch Paging amplifier output V HYB HYB R Door latch relay 8 V V Door phone Extension 18 7 Executive / Standard Terminal signalling (3 pairs, same connections) Extension 17 (Power fail, PSTN line 3) 6 dc dc ab ab ab ab dc S 2 - 1 4 V S e c t i o n Extension 16 4 3 2 Extension 12 (Master programming extension) 1 Extension 11 (Power fail, PSTN line 1) 1 RXRX+ Extension 13
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l MDF Connection Unit - 208 Wiring The MDF Connection Unit provides access to the Main Equipment ports via screw-terminals. These screw terminals have been arranged so as to provide: Separation between exchange lines and internal equipment. Access to extension ports. Access to the Door Phones, Paging port, Alarm Loops and Terminal signalling ports.
S e c t i o n 4 - I n s t a l l a t i o n MDF Connection Unit - 212 Wiring The MDF Connection Unit provides access to the Main Equipment ports via screw-terminals.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Extension wiring Important! 206/208 systems only: To eliminate cross-talk, it is a requirement that twisted pair cable must be used to support all extensions and system integral devices with only one terminal per cable. Fourwire cable must be used. Individual cable-runs between the extension device and the MDF Connection Terminals is a mandatory requirement (Star-Wiring technique).
S e c t i o n 4 - I n s t a l l a t i o n model, and stop the beeping used during automatic configuration. Should this procedure fail the terminal can be manually configured by lifting the handset. Should this also fail the code *7 51 ext # may be entered manually from the terminal. It is not possible to connect other devices to the same extension as a terminal. 206 only! Figure The 206 system can support up to six Executive Terminals and Standard Terminals combined.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Should there be a signalling problem the Line 1 LED will begin to flash, while the display terminal will report ‘Communication Error’ on-screen. Check that it is not connected to extension 11 or 12, and that not other device is on same extension. Terminal CTI Connector The terminal supports CTI functionality for connecting to a PC.
S e c t i o n 4 - I n s t a l l a t i o n 206 system motherboard 1 + 2 number 1 or 0+2 expansion card 1 + 2 number 2 or ISDN expansion card System software on socketed EPROM Fax / Voice Card V24 card Meter Pulse / CLI Detection Card Music on hold external source V24 socket MDF Connectors Figure 4-9 Expansion / Option card Mounting Locations on 206 system 208 system motherboard Expansion card 1 System software on socketed EPROM Expansion card 2 Fax/voice Card CLI /Meter pulse detection Card
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l 212 system motherboard Battery Back-up card CDR card Expansion card 1 System software on flash EEPROM Expansion card 2 V24/FSK card CLI /Meter pulse detection Card Auxiliary card MDF Connectors Figure 4-11 Expansion / Option Card Mounting Locations on 212 system 0+2 / 1+2 / 2+2 2+2 B Expansion Cards These expansion cards provide capacity to support two extra extensions with zero, one or two optional PSTN lines.
S e c t i o n S 4 - I n s t a l l a t i o n k t ISDN connector TxTx+ to pin 6 (yellow) to pin 3 (black) pin 1 to pin 4 (red) to pin 5 (green) RxRx+ pin 8 Figure 4-12 ISDN RJ 45 Socket wiring – 206 system Socket & connector supplied with ISDN card ISDN connector Rx+ RxTx+ Tx- to pin 5 (green) to pin 4 (red) to pin 3 (black) to pin 6 (yellow) pin 1 pin 8 Figure 4-13 ISDN RJ 45 Socket wiring – 208/212 system A connector is supplied with the ISDN card for the 208 and 212 systems.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l RJ11 cable and either a D9 or D25 serial port connector. Before installing the V24 board it is necessary to break out the thin plastic tongue in the moulding to allow the R J11 socket to fit in the side of the case. Before connecting SMDR port to the terminal device, check that the transmit (TX), receive (RX) and ground pins of the terminal device are RS232 compatible to ensure serial data transmission compatibility.
S e c t i o n 4 - I n s t a l l a t i o n door phone call cadence when it is first connected, this is normal and may be silenced by going off and on-hook at a ringing extension, or simply waiting for a few seconds. Clip the cover back onto the wall unit and replace the retaining screw. The telephone system provides a dry relay contact for door latch operation with each door phone.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l PABX power cable grommet Green LED – Mains power ok fits here Red LED – System using Battery power 1234 PABX Power cable socket reKickstart contacts connects here Battery connector - + Red Black + BBU cable entry grommet Connect 2 pin socket with single wire to pin 2 + Batteries Battery Back-up Unit Figure 4-14 BBU to 206 / 208 system connection diagram SK3 (206) SK27 (208) Blue BBU (206) SK22 (208) Connect white 3 wire connector to pl
S e c t i o n 4 - I n s t a l l a t i o n To turn off the power feed to the telephone system while the system is running on battery it is necessary to disconnect the batteries at connector J3. N.B. While the system is running on battery if, for some reason, the battery leads are disconnected and then re-connected the system will not run unless the installation technician shorts the two solder pads marked X1 and X2. This is also necessary if the unit is started up using battery power only.
I n s t a l l a t i o n & P r o g r a m m i n g 4. M a n u a l To test, remove the system mains power plug from the mains socket. The telephone system should continue to function. Note: it may be necessary to leave the system running for a period to ensure there is sufficient charge available in the batteries. The unit will allow the PABX to operate without mains power. The period of operation is dependent on both the battery capacity, and the level of use of the system. For two fully charged 1.
S e c t i o n Maintenance Location - I n s t a l l a t i o n Remote Location PC running Windows program power pack 4 V24 Modem adaptor & cable modem serial cable modem serial cable External modem set to auto-answer 1 2 3 4 5 6 7 8 9 * External modem exchange line 1 2 3 4 5 6 7 8 9 * 0 # phone telephone system PSTN exchange line 0 # phone Figure 4-17 Setup for remote PC maintenance Setting up Remote Location Step 1: Connect the modem to the PC, using the cable supplied with modem, conne
Section 5 5. Maintenance Self-Test The Telephone System initiates a 'self-test' when the 220-240VAC mains supply is switched on. This self-test power-on sequence includes: RAM Test PSTN Dial Tone Detection Expansion card detection Electronic Switching PSTN Exchange Line Ports PSTN Exchange Line Signalling Method (DTMF/Decadic) ISDN line status DTMF Resources The power-on self-test procedure takes about 10 seconds to complete.
S e c t i o n 5 - M a i n t e n a n c e Repair Procedures On site repair is limited to replacement of system option boards or the main board. The boards which may be replaced by a trained and competent installation engineer are: Main 206/208 board 0+2, 1+2 & 2+2 expansion cards Fax / voice card V24 card ISDN card CLI detector card Meter Pulse detector card. Telephone repair on site is limited to replacement of handsets, line cords, and handset cords.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Other ISDN equipment will not work with the telephone system Check the polarity of the connectors on the MDF to Figure 4-13 on page 73. Ensure that your ISDN access is configured as 'Point to Multipoint', your network operator will provide this information with the ISDN line. Also, check the polarity of the ISDN transmit pair on the MDF, if reversed it may cause the system to work correctly on its own, but not in parallel with other devices.
Section 6 6.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l Dialling Specifications DTMF Dialling Frequency Deviation Less than +/- 1.5% Rise time 3 ms. Duration of DTMF Signal 65 ms. min. Inter-digit time 75 ms. min.
S e c t i o n Service Tone Description Freq. 425Hz Ring Back – Exchange line 425Hz Answer Tone DISA Calls 1600Hz - S p e c i f i c a t i o n s Cadence Specification 0s Hold Tone – Exchange Line 6 1s 2s 3s 4s 5s 6s (brief tone only) Power up default settings All extensions can make and receive external calls (call barring class 0) Alarm contacts are set to Normally Closed, 90-second entry delay, alarm with tone.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l 7. Glossary 0+2 / 1+2 / 2+2 expansion cards COLP The 0+2 expansion card refers to a card which provides no exchanges lines and two extensions. Similarly the 1+2 and 2+2 cards provide 1 and 2 exchange lines respectively and 2 extensions. Connected line presentation. This shows the calling party your telephone number, if different from the dialled number. This is relevant in the case of MSN numbering.
G l o s s a r y KTS Recall Key telephone system. A system which uses its own system telephones, often with extra functions. This unit is a hybrid telephone system, capable of supporting both ordinary SLT and Terminal phones. See flash. MSN See Multiple subscriber number. RTC Real time clock. This is the clock inside the system which is backed up by battery and will not lose the time if power is lost and the BBU runs out of charge.
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l 8. Index 0+2, 1+2, 2+2 expansion cards................ 72 accounts ......................................... 29 Call track ID .................................12 using..........................................10 alarm calls ........................See reminder call connector locations ........................66 notification options ........................54 sensors .......................................54 social ..............................
I n d e x emergency number call barring ..................................38 group extensions .............................. 46, 54 environmental specifications ................. 83 hold exclusive .....................................15 music .........................................52 music source installation ..................75 non-exclusive................................15 exchange line connector locations ........................66 dial tone detection .........................
I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l MSN numbers......................................52 ring groups...................................54 serial port connections ........................ 74 music on hold ................................... 52 social alarm ..................................... 55 non-exclusive hold ............................. 15 open door ....................................... 14 outgoing call allocation ....................... 45 paging port connections ...
I n d e x 91
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