Owner`s manual
25
Audio issues Possible solutions
Callers sound
weak or soft.
Move the handset closer to the base. x
Keep the handset’s battery fully charged. x
Increase the earpiece volume. x
There’s a lot of
noise or static
on the line
Check for interference from appliances (microwave x
ovens, TVs, etc.) or wireless devices (baby monitors, WiFi
equipment, etc.). Move the handset or base away from
the interference source.
x If you use a telecoil hearing aid, turn on T-coil mode (see
page 9).
If you have any service that uses the phone line, add a x
DSL or telephone line filter (see page 26).
Caller ID problems Possible solutions
No handsets display Caller
ID information.
Let calls ring twice before answering. x
Make sure your Caller ID service is active. x
Caller ID displays briefly and
then clears.
You may have to change the line mode. x
Contact Customer Service for instructions.
Multi-handset problems Possible solutions
I can’t transfer calls. Reset the handset (see page 27). x
Two handsets can’t talk to a
caller.
See if any handset is in Privacy Mode. x
A handset says
Unavailable
.
Move the handset closer to the base. x
See if any handset is in Privacy Mode. x
I can’t register a new
handset.
Reset the handset (see page 27). x
See if you have 12 registered handsets. x
Answering system problems Possible solutions
The answering system does
not work.
Make sure the answering system is on. x
Make sure the base is plugged in. x
The system won't record
messages.
See if x
Record Time
is set to
Announce Only
.
Delete messages (memory may be full). x
A handset can't access the
answering system.
See if another handset is using the system. x
Make sure the phone is in standby. x
My outgoing message is gone.
If there was a power failure, re-record x
your personal outgoing message.
I can’t hear the base speaker.
Make sure call screening is turned on. x
Change the base speaker volume. x
Messages are incomplete.
Increase the x
Record Time
.
Delete messages (memory may be full). x
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