Specifications

plicable
from the installation
sections of this manual
before
you
call
or
write-you'll
only add to the cost
of
your phone
bill if
you
don't! Please
don't return
your
PK-96
to us
without
contacting us
first:
we'd like
to help
you
troubleshoot
the
problem
over the
phone
(or
by
mail) first,
saving
you
both time and money.
If you're
instructed
by one of our technicians to return
your
unit to us, write the RMA number issued to
you
on the outside
of
the
shipping carton-it will speed the
processing
of
your
unit. Inside the carton, en-
close a note with
your
name, address, daytime
phone
number, RMA number,
and
a
description of
your
PK-
96's
problem.
Our street
address is:
Timewave
Technology Inc.
58
E. Plato
Blvd.
St. Paul, MN
55107 USA
We'll
need
your
street address for UPS return-be sure to include it. UPS Surface
(Brown
Label) takes 7-
l0 days
to
reach
us depending on
your
location, Blue
takes
2-3
days.
Red is
an overnight
service and is ex-
pensive.
Send the PK-96 in
a way that it can be traced if we can't verify receipt of shipment.
We
suggest
UPS or insured
postal
shipment.
When you
call for
an
RMA number,
the technician can estimate the repair charges for
you
over the
phone.
This is another
good
reason to call us befbre
sending
your
unit
in fbr repair.
Typically, we repairequipment
in five to ten working
days after
it
anives atTimewave iJ'we
hove aLl the
facts.lf
we
must call
you,
it may
take
longer.
Timewave isn't responsible for damage caused by lightning,
nonprofessional
alterations, "acts
of God'l shipping damage,
poor
storage/handling, etc.
We'll
make note
of any
shipping damage upon receipt.
Should
your
warranty
card not be
on
file
at Timewave,
you'll
need to send the
proof
of
purchase
date to re-
ceive warranty service. Typically,
a copy of
your
invoice fiom
an
Timewave
dealer
will
suf1lce.
The war-
ranty is
for the original
owner only and is not transf'erable.
Your PK-96
didn't understand
your
instructions-did
you
type the command cor-
rectly?
You typed
a command name
correctly, but the
remainder
of the command
line
wasn't understood.
General Error Messages
An error message
is displayed if
the
PK-96
doesn't understand what
you
typed or it needs more infbrma-
tion. If
you
see this message, look
up the command
you
want to enter to make sure
you're
entering
it
cor-
rectly.
?what?
?bad
?cal I
si
gn
You
typed a call sign that doesn't meet
the
PK-96's requirements.
?cl
ock not
set You typed
the command DAYTIME, but
you
haven't
yet
set the clock.
?not
enough You
didn't type enough
arguments for a command that needs several"
? range
You typed a numeric
argllment too large or too small fbr that
command.
?too
many
You
typed too many arguments for
the command to accept.
?too
l ong
YoLr typed
a command line that is too long. For
example,
if
you
type a
BTEXT
or
CTEXT
message that is
too
long
you'll get
this message.
?need
ALLlNoNE/YESINo
This message
indicates
you
have forgotten
the
ALL, NONE, YES
or
NO argu-
rnents in
the CFROM, DFROM,
or
MFROM
commands.