Product specifications

SOLVING PROBLEMS

If you have any trouble with your system, try these simple steps. If you still have a question, visit the

customer support page of our website listed on the front cover.

If... Try...

The motion sensor won’t respond to

movement.

•Increasing the sensitivity of the motion sensor (see

page 26).

•Checking the settings on the Record screen (see page

25).

The motion sensor goes off when there’s

nothing there.

•Decreasing the sensitivity of the motion sensor (see

page 26).

•Refer to “Placement Considerations” on page 9.

I can’t play my video clips in another

program

•ThevideolesplaywithaQuicktime®player.Down-

load this free player from www.apple.com.

•VideowillplayinplayerssuchasWindowsMedia®

Player if an H.264 CODEC plug-in is installed.

I schedule a recording, save the sched-

ule, and the recording does not happen

at the scheduled time.

•Ensure that the system time is set to the current time.

•Make sure that the SD card is inserted into the Monitor

and there is still memory available on that card.

The camera’s signal status icon shows

no bars

•making sure the camera is plugged in and the red LED

is on.

•making sure the camera is paired to the correct channel

•re-pairing the camera and Monitor

•moving the camera closer to the monitor; it might be out

of range.

•make sure the camera setting is turned on in Camera

Setup (see “Camera On” on page 24).