G24/27 Series VIDEO SURVEILLANCE SYSTEM For more exciting new products please visit our website: Australia: www.uniden.com.au New Zealand: www.uniden.co.
IMPORTANT SAFETY INSTRUCTIONS This manual contains important information about this product’s operation. If you are installing this product for others, you must leave this manual or a copy with the end user. 2 •• When using your equipment, always follow basic safety precautions to reduce the risk of fire, electric shock and injury to persons, including the following: •• This equipment is NOT waterproof.
Warnings to Parents and Other Users Failure to follow these warnings and the assembly instructions could result in serious injury or death. This product is not designed or intended for use as a medical monitor, nor should this product be used as a substitution for medial or parental supervision. Always be sure that both the transmitter and Monitor are working properly and are within range of each other. • STRANGULATION HAZARD. Keep the adaptor cords out of the reach of children.
CONTENTS IMPORTANT SAFETY INSTRUCTIONS.......................................2 Quick Tips.................................................................................................. 41 Getting started......................................................................5 Remote Access...................................................................... 42 What’s in the Box?.................................................................................5 Overview....................................
What’s in the Box? MODEL Getting started 7” Monitor 4.
GETTING TO KNOW THE MONITOR AND THE CAMERAS Monitor (back/side) Antenna Cradle Reset MonitorPower Dock Power On/Off Ethernet Cable Connection SD slot AC Power Connection AC Power Connection Pull-Out Stand OUTDOOR CAMERA Front View Back View Antenna connector Power status Power pigtail Link status Power/Pair button Light sensor Microphone 6
INDOOR CAMERA Antenna (flip up) Antenna (flip up) Light sensor Swivel stand receiver Camera lens POWER LINK AC adaptor power jack Microphone CHARGE LED LINK LED POWER LED LINK What the Lights Mean? Light Power Status Link Status Charge Status State On Off Flashing On Off What it means? The camera is on. The camera is off. The camera is in pairing mode. The camera is connected to the Monitor. The camera is in standby. On (Green) The battery is charging. Off The battery has charged.
SETTING UP THE EQUIPMENT Set Up the Monitor 1. If you are using the Monitor as a stand-alone unit, flip out the stand on the back of the Monitor, and extend the antenna. Connect an AC adaptor to the power input on the side of the Monitor. If you are using the Monitor in the cradle, insert the Monitor into the cradle and connect an AC adaptor to the input on the back of the cradle. 2. Connect the other end of the adaptor to a 240 volt AC (standard indoor) power outlet. 3.
Placement Considerations Consider the following when placing cameras: • The clearest line-of-sight between the camera and monitor is best. –– Walls, especially brick and concrete, shorten the transmission distance. –– Placement next to windows allows better transmission. • Optimized motion detection range is 1.8 - 5.5 metres for the outdoor camera. The farther away an object is, the less accurate the motion detection.
Attach The Outdoor Camera 2 1 Tighten the brace against the camera to secure it in place. Attach the camera to the mounting screw and turn it to the desired direction. 3 Loosen the wingnut to unlock the mounting post. Antenna 5 Attach the antenna to the rear of the camera. Power/ Pair button 6 10 Connect one end of an AC adaptor to the camera’s power pigtail and plug the other end into a 240 volt AC (standard indoor) power outlet.
Attach The Indoor Camera Slide the camera on to the stand swivel mount until it clicks in place. 1. Connect one end of an AC adaptor to the camera and plug the other end into a 240 volt AC (standard indoor) power outlet. 2. Make sure the Power status light turns on. If it doesn’t, try reconnecting the AC adaptor, and make sure the power outlet isn’t controlled by a wall switch.
SETTING UP YOUR SYSTEM You can now set your cameras and system to your preferred settings.
G Series Software Operation Overview Your Monitor’s G Series software operates through a series of screens that let you choose groups of operations. For example, when you tap on the camera icon in the Pop-up menus, you can set how you want the main viewing screen - called the Live screen - to display images from the paired cameras. You can scan between cameras, show all cameras on a single screen (Quad view), or only display a specific camera. The Live screen lets you view the camera transmissions.
What The Icons Mean Icon Camera Mode What does it mean Select how you want the Live screen to display camera input: • Scan between cameras (5 seconds) • Quad view (all paired cameras display) • Full view (1 camera displays on full screen) Volume Adjust the volume level. G Series System Settings Access the G Series Software Operation screens or view recorded events. SD Capacity Indicates memory capacity remaining. Battery Capacity Displays battery capacity. This graphic shows battery at nearly full.
Icon What it does Appears in LIVE view. Indicates remote viewing in progress. Appears in LIVE view. Indicates system not connecting to internet. Appears in LIVE view. Indicates the intranet connection is established. Camera Number Displays the camera number and signal strength through the status lines to the left of the number.
Icon Pop up Menu Tab NO SD CARD INDICATOR 16 What it does Opens and closes the pop up menu display. Displays red when the SD card is not present or is damaged.
Changing How the Live Screen Displays The Live screen displays in 2 views - Quad View or Full View. Quad View divides the screen’s image area into 4 quadrants and displays camera video in each quadrant. If less than 4 cameras are on, only those cameras’ video will display on the Live screen. Full view displays a single camera’s video on the entire screen. If you are in Quad View, tap on the camera quadrant you want to expand to Full View. Tap on that image to return to Quad View.
USING YOUR SYSTEM Recording Live Video Recordings are saved to the SD card (approximate recording time per GB is 225 minutes). The SD card must be installed for recording to begin. for the camera to begin recording. 1. On the Live screen, tap 2. Tap it again to stop recording. You can record from all cameras at the same time. Playing Back Recorded Video From the pop-up menus, tap the following icons as they appear on the screens: The Record List screen displays. 1.
Adding New Cameras Your Monitor supports a total of four active cameras at a time. When you add a camera, you have to pair it to the Monitor (that is, you have “introduce” the camera and Monitor so they can communicate). SOME THINGS TO KNOW ABOUT PAIRING CAMERAS • If a camera is already assigned to the selected channel, the Monitor overwrites that camera link with the new one. • Only pair one camera at a time! The Monitor links to the first camera it detects.
TROUBLESHOOTING CAMERA PAIRING Consult the following table for camera pairing troubleshooting suggestions: If... the camera’s signal status icon shows no bars the camera’s signal status icon shows one or two bars or the video quality is poor the camera won’t pair with the Monitor 20 Try... • making sure the camera is plugged in and the red LED is on. • making sure that the camera’s antenna is attached and the Monitor’s antenna is extended.
G Series Screen Descriptions OVERVIEW This section describes the G Series screens in detail. It provides a path to the screen being viewed. G Series SETTINGS SCREEN From the pop-up menu, tap the following icons as they appear on the screens: This screen should display: The G Series Settings screen highlights the Camera Setup option as the default.
Main Screen Sub Screens What it does Network Setup Internet Setup Select the type of internet connection to be used. (DHCP is most common.) Set a security code for remote access. Displays information about your network and the Monitor’s unique DID number. Set a length of time for the alarm to sound. Select a melody to play for the alarm. Temporarily turns off the LCD after the system is idle for 2 minutes to conserve power. Locks the screen from further activity until the screen is unlocked.
CAMERA SETUP SCREEN Pairing Your cameras are paired to the Monitor at the factory to channels 1 and 2. When you add a new camera to your system, you have to pair it to the Monitor (that is, you have “introduce” the camera and Monitor so they can communicate). SOME THINGS TO KNOW ABOUT PAIRING CAMERAS • If a camera is already assigned to the selected channel, the Monitor overwrites that camera link with the new one. • Only pair one camera at a time! The Monitor links to the first camera it detects.
Camera On When you add a camera to your system, pair up the camera with the Monitor and the system will automatically turn it on. An X indicates a camera that is turned off; a check mark indicates the camera is turned on. From the pop-up menu, tap the following icons as they appear on the screens: This screen should display: 1. Tap the camera you want to turn on. 2. A check mark replaces the X under the camera. 3. To turn a camera off, tap the camera icon.
BRIGHTNESS From the pop-up menu, tap the following icons as they appear on the screens: This screen should display: Tap the camera whose brightness level you want to change. The default brightness is 0, and the range is from -2 through 2. Recorder Setup Screen Use the Recorder Setup screen to select between Motion Detection and Schedule Record. Select Motion Detection. See “Motion Detection” below.
1. Each camera’s motion detection sensitivity can be set independently. You can set the motion detection level to Off, Low, or High. Tap on the camera to cycle through these choices. 2. Tap to return to the main Motion Detection screen. The Motion Detection default setting is Low. The system records for 2 minutes when motion is detected. Email Alert The G Series system can notify you when it detects motion from any camera by sending you an e-mail alert.
From the pop-up menus, tap the following icons as they appear on the screens: This screen should display: 1. Tap Enable to activate Email Alert or Disable to deactivate it. 2. Tap on the SMTP Server field. A keyboard screen displays. Enter your outgoing e-mail SMTP server (e.g. for gmail server, enter: smtp@gmail.com). You can switch the keyboard from alphabetical characters to numbers/symbols and back again by tapping the field to the left of the space bar. Tap Enter.
3. Tap on the STMP Port field and enter the port number (e.g. for gmail server, enter: 465). Tap Enter. 4. Tap on the Username field and enter the email account you want to send alert messages from (e.g. for gmail server, enter the gmail account in full). Tap Enter. 5. Tap on the Password field and enter your email password (the password will always remain hidden). Tap Enter. The password entered here must be the password for the outgoing email account. 6.
SCHEDULE RECORD You can schedule up to 5 recording sessions. You are limited to the size of the SD card for how long a total recording time you have. These recording sessions must begin and end within a single 24-hour period. They cannot cross into the next day. From the pop-up menus, tap the following icons as they appear on the screens: This screen should display: 1. Tap the camera number you want to record (1 - 4). You can select up to all 4 cameras to record. 2.
4. Tap on the blank DATE box. The Recorder Setup calendar screen displays. 5. Tap on the date you want the recording. The previous screen displays. 6. Set up the recording and then tap Save. You can select another recording session to schedule, return the previous screen, or return to the LIVE screen. Scheduled recordings are broken up into 15 minute file sizes. For example, if you record a 50 minute event, you will have three 15-minute recordings plus one 5-minute recording.
INTERNET SETUP 1. Tap Internet Setup icon to display the Internet Setup screen. 2. Tap on your selection and fill in the fields requested. Tap OK. Selection Fields Static IP • IP Address • Subnet Mask • Default Gateway • DNS Server DHCP None 3. Tap OK at the system reboot prompt. The Network Setup screen displays. DCHP is the most common connection. Your router will automatically assign an IP address to your G Series system.
SECURITY CODE Set up your security code to limit who can have access to the system from a remote location. 1. Tap Security Code icon to display the Security Code screen. 2. If you have not entered a security code, you can enter it here. If you have previously entered a security code, your current security code displays. The default security code is set to 123456. We recommend that you change this code to something you will remember.
NETWORK INFORMATION SCREEN 1. Tap the Network Information icon to display the Network Information screen. 2. Tap to return to the previous screen. The DID is a unique code specific to your monitor and is required (along with the security code) to gain remote access to your cameras over the internet. The information in the DHCP setting is assigned to your monitor from your home router.
PERIOD SCREEN This selection allows you to select the length of time the alarm will sound for the alarm clock. 1. Tap Period. The Set Siren Duration screen displays. 2. Tap the duration you want the siren to last (2, 10, or 30 seconds) or tap None to turn sirens off. 3. Tap to return to the previous screen. MELODY This selection allows you to select a melody for the siren. 1. Tap Melody. The Change Siren Melody screen displays. 2.
SYSTEM SETUP SCREEN POWER SAVING When you turn on Power Saving mode, the monitor goes into sleep mode (LCD turns off ) after it is idle for 2 minutes. Press the POWER button once to reactivate the monitor. (Default = Disable). If a motion detection event or scheduled recording begins, the LCD turns back on. 1. Tap Power Saving Enable to activate Power Saving mode (Default = Disable). 2. A check mark appears on your selection. 3. Tap to return to the previous screen.
SCREEN AUTO LOOK When you turn on Auto Lock mode, the monitor will automatically enter screen lock mode after it has been idle for 2 minutes. Auto Lock disables the touchscreen and removes the icons from the display. When the auto-lock feature has been enabled and your Live screen is locked, just tap the POWER button once to unlock the screen and return to normal touch screen operation.
TIME The Time screen lets you set up clock alarms, set the system time, and set a timer. From the pop-up menu, tap the following icons as they appear on the screens: The following screen displays: Clock Alarm This feature operates as an independent alarm clock. It does not affect the operation of live video or recording video. 1. Tap to display the Clock Alarm screen. 2. Tap on an alarm button (total of 5 to select from). 3. 4. 5. 6. Tap on the hour block.
Time Setting This screen contains fields to set the Month, Day, Year, Hour, Minute, and AM/PM. 1. Tap to display the Time Setting screen. 2. Tap on each field to set it. The UP/DOWN arrows shift to that field. Use UP/DOWN to set the field. 3. Tap on the AM/PM block to switch between the two. 4. Tap SAVE when you are finished. It is important to set the correct time to ensure that the recorded video files and the scheduled record times are correct.
Timer This feature operates as an independent timer. It does not affect the operation of live video or recording video. to display the Time Setting screen. 1. Tap 2. Tap on each field to set it. The UP/DOWN arrows shift to that field. Use UP/DOWN to set the field. 3. Tap START to begin the timer. When the timer reaches 00:00, an alarm beeps until you tap OK. FORMAT STORAGE When using an SD card other than the one provided, it is highly recommended that you format the card using these procedures.
SYSTEM UPGRADE To upgrade the G Series firmware, you will need to download the file from the Uniden Video portal site (www.unidenvideo.com) or from the Uniden website (see front cover of this manual) to your computer. This file must then be transferred to the root directory of the SD card used in your G Series system. From the pop-up menu, tap the following icons as they appear on the screens: This screen should display: Refer to Upgrading Your System Software, (“System Upgrade” on page 52).
1. Select a language to change to that language. The Restore Default Settings screen displays. 2. Tap OK to continue with the language reset. The system will reboot in about 5 seconds. If you do not want to reset the language, tap CANCEL and return to the previous screen. Changing the language will reboot the system and ask you to recalibrate the touch screen. Follow the instructions on the screen. Quick Tips The Quick Tips screen provides more detail into 10 common areas.
Remote Access Overview G Series lets you view live video from your Windows® PC, an iPhone®, iPad®, or Android® smartphone or tablet. Free apps are available through the iTunes® App Store or the Android Market. This system uses P2P remote access technology and does not require configuring your router, port forwarding or a remote DDNS service. You must set up a free portal account to remotely view your system.
1. Connect one end of the Ethernet cable into the back of the cradle. 2. Connect the other end into your primary router (typically, the router from your service provider). 3. Before placing the monitor into the cradle, make sure all video recordings are stopped, otherwise, the system may lock up. Place cradle maximum distance away from your router. 4. Insert the monitor into the cradle. A screen asks if you want to connect to the internet or to only charge the monitor. 5. Tap Connect.
SETTING UP A PORTAL ACCOUNT You need a Uniden portal account to gain remote access to your G Series system live video. Be sure you have set up your security code. By default, the security code is 123456. We highly recommend you change this on the monitor. You will need this for setting up a portal account. 1. Go to www.unidenvideo.com. 2. Click Add New Subscription. Legal Agreement displays. 3. Read and agree to the Legal Agreement. –– The Account Setup screen displays 4. 5. 6. 7. 8.
–– The Video System Registration screen appears. 12. Provide a Device Nickname (1). 13. Select your retailer from the list (2).
Enter the DID Code After selecting your G Series system, you must enter the User ID (DID) code. This DID code can be found on the back of your handheld monitor behind the kickstand. It is the 20 characters underneath the barcode. You also can find the DID code on the Network Information screen. DID G2420 DID G2720 1. Click the radio button by your system (3) 2. Enter the DID code in all capital letters (4). 3. Click Continue (5) Once your account setup is complete, select the View Now link.
The security code you enter on the Uniden Video Portal and the Apps must match the security code you entered on the device. Anytime you change the security code on the device, you must make the corresponding change on the Portal or Apps. Record Video The Portal lets you record live video and save it to your PC. DID AH45-000083-HGNSG DID AH45-000083-HGNSG 1. Click Record to start recording. 2. Click Stop Record to stop recording.
DOWNLOADING APPS Android You can use a Google® Android® smart phone or tablet with your G Series System to remotely connect to and view live camera video. Follow these steps to download, add, and use the app. 1. From your Android® smart phone or tablet device search the Android Market for Uniden. 2. Download and install this app to your device. 3. Launch the app; select Add to add your system information to the app. 4. Enter a name for your system in the System Name field. 5.
APP Operation When you open the APP on your Android phone, the image displayed on the main screen is the last camera image, captured automatically, from your previously established session. Tap to add an additional G Series system. Tap to enter System Setup page. Tap to refresh the system. Main Screen Tap to enter the APP Information page. The screen displays the APP version number and the API version number. Tap OK to exit.
iPhone In a similar fashion to the Android smart phone, you can use the Apple® iPhone® smart phone or iPad® tablet with your G Series System to remotely connect to and view camera videos. Follow these steps to download the G Series iPhone® App and set it up to work with your G Series system. 1. From your iPhone® or iPad®, go to the iTunes® App Store and search for Uniden. 2. Download and install this App to your device. 3. Launch the app; select Settings then ADD to add your system information to the App.
APP Operation When you open the APP on your iPhone or iPad, several icons display on the bottom task bar. Tap to add an additional G Series system. Tap to enter System Setup page. Tap to refresh the system. Main Screen Tap to enter the APP Information page. The screen displays the APP version number and the API version number. Tap OK to exit. To View Video: 1. Select a system. 2. Select a camera from the drop-down menu. 3. View video. You can turn your device sideways and go to a horizontal view. 4.
Maintaining Your System UPGRADING YOUR G Series FIRMWARE Check your system firmware version on the Network Information screen. Go to www.unidenvideo.com to check the current firmware level. Compare it to your system firmware level. If you need to update your G Series firmware, download the most current firmware version to your system’s SD card and then upload that firmware to the Monitor. 1. 2. 3. 4. 5. 6. Eject the SD card from the Monitor. Insert the SD card into your PC. Go to www.unidenvideo.com.
SOLVING PROBLEMS If you have any trouble with your system, try these simple steps. If you still have a question, visit the customer support page of our website listed on the front cover. If... The motion sensor won’t respond to movement. Try... • Increasing the sensitivity of the motion sensor (see page 26). • Checking the settings on the Record screen (see page 25). The motion sensor goes off when there’s • Decreasing the sensitivity of the motion sensor (see nothing there. page 26).
If... The camera’s signal status icon shows one or two bars or the video quality is poor Try... See “General Guidelines” on page 8 for tips on improving video quality. The camera won’t pair with the Monitor • making sure the camera is plugged in and the red LED is on. • pressing and releasing the pairing button quickly. Do not press and hold the pairing button. When I power up my Monitor and cameras for • If the Power Saving feature has been turned on, the monitor’s LCD screen will power off.
Additional Information PRODUCT SPECIFICATIONS Radio Frequency Transceiver RF Frequency Modulation Spread spectrum Anti Interference Selectable camera channel Data rate Transmitting range Image Specification Output Image resolution Image processing Exposure White balance System Specifications Weight Dimension 2.4 GHz GFSK Frequency Hopping Clean Channel Dynamic Select 4 2 Mbps 500 feet (152 metres) in an open area (line of sight) 480 X 272 (HD) / 320 x 240 (QVGA) H.
System Specifications Camera Input voltage Operating voltage Power consumption Low light solution 100-240 V AC @ 60 or 50 Hz 5 V DC @ 1 Amp 650 mA max Outdoor: 20 IR LEDs, 1 Low light sensor Indoor: 12 IR LEDs, 1 Low light sensor Low light sensitivity Picture sensor Lens 1-8 lux OV7725 1/4’ Color CMOS Outdoor: F3.6mm H:55 V:44 Indoor: F3.6mm H:53 V:40 Lithium-Polymer Battery Warning This equipment contains a rechargeable lithium-polymer battery. A.
INDEX A P Alarm 33 Android App (See Remote Access) Apple App (see Remote Access) Pairing (see camera) 23 Playback 18 B R Battery Information 56 Record Schedule 29 Remote Access 42 C S Camera Add new camera 19 Brightness 25 Indoor Camera 11 Mount the Camera 8 Outdoor Camera 6 Schedule 29 SD Card Display Indication 14 Formatting 39 Recording Live Video 18 Security Code 32 Setup 35 Specifications 55 System Upgrade 40 D Date&Time 30,33 Display 21 E T Timer 37 Email Alert 26 I Icons 14 M Menus 2
ONE-YEAR LIMITED WARRANTY IMPORTANT Satisfactory evidence of the original purchase is required for warranty service. Please refer to our Uniden website for any details or warranty durations offered in addition to those contained below. Warrantor The warrantor is either Uniden Australia Pty Limited ABN 58 001 865 498 (“Uniden Aust”) or Uniden New Zealand Limited (“Uniden NZ”) as the case maybe.
User-generated Data This warranty does not cover any claimed loss of or damage to user-generated data (including but without limitation phone numbers, addresses and images)that may be stored on your Product. Statement of Remedy If the Product is found not to conform to this warranty as stated above, the Warrantor, at its discretion, will either repair the defect or replace the Product without any charge for parts or service.
© 2012 Uniden Australia Pty. Limited. Uniden New Zealand Limited. Printed in PRC.
