Owner's Manual

English - 13
IMPORTANT INFORMATION
Troubleshoong
General problems Possible solutions
I can’t make or receive
calls.
x Check the telephone cord connection.
x Disconnect the base AC adapter. Wait a few
minutes, then reconnect it.
x Make sure the base is plugged in.
The handset won’t ring. x Make sure the ringer is turned on.
The handset is not
working.
x Charge the battery for 15-20 hours.
x Check the battery connection.
The handset won’t
display CID information.
x Let calls ring twice before answering.
x Make sure your CID service is active.
Audio issues Possible solutions
I hear a beeping
during a call.
x The battery is getting low. Check the handset for a low
battery alert. Finish your conversation and return the
handset to the cradle as soon as possible.
There’s a lot of
noise or static
on the line
x Check for interference from appliances (microwave
ovens, TVs, etc.) or wireless devices (baby monitors, WiFi
equipment, etc.). Move the handset or base away from the
interference source.
x Move the handset closer to the base.
x If you use a telecoil hearing aid, turn the T-coil on (see p. 6).
Multi-handset problems Possible solutions
Two handsets can’t talk to a caller. x See if any handset is in Privacy Mode.
A handset says Unavailable.
x Move the handset closer to the base.
x See if any handset is in Privacy Mode.
Answering system problems Possible solutions
The answering system does not
work.
x Make sure the answering system is on.
x Make sure the base is plugged in.
The system won't record
messages.
x See if Record Time is set to Announce Only.
x Delete messages (memory may be full).
A handset can't access the
answering system.
x See if another handset is using the system.
x Make sure the phone is in standby.