User`s guide
  ScanControl 
  One Program, Multiple Scanners, Made in USA 
Copyright  2009 – 3D Technologies    Page 77 of 86 
8.  IAC Troubleshooting – If you are having trouble getting IAC to record your scanner’s audio the 
following flowchart should help. 
Scanner Audio 
From PC Speakers/
Headphones?
Audio Cable 
Connected?
Connect Audio 
Cable from 
Scanner to Sound 
Card Input
Sound Card 
Settings 
Correct?
SC IAC 
Program 
Options 
Correct?
Scanner Volume 
Control Set?
Scanner 
Programmed for 
Record Out?
IAC Session 
Started?
IAC 
Recording?
Sound Card 
Controls: Enable 
Input & Set 
Volume
SC Program 
Options Screen: 
Set IAC Options to 
Match Sound Card
Adust Scanner 
Volume if 
Necessary
Program Record 
Out Attributes into 
Scanner
Start IAC Session 
from Control / 
Monitor Screen
START
SUCCESS
NO
YES
NO
YES
NO
YES
NO
NO
YES
YES
NO
NO
YES
NO
YES
YES
Figure 56 - IAC Troubleshooting Flowchart 










