User`s guide

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Table of Contents
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UnderstandingUniComandLync..................................................................................................................................1
WhatIsUniCom?................................................................................................................................................................1
WhatIsLync?......................................................................................................................................................................1
WhoCanUseLyncwithUniCom?.......................................................................................................................................1
WhatIsthe.eduFederationRegistry?...............................................................................................................................1
WhatOptionsAreAvailableforUniComServices?............................................................................................................1
DownloadingtheSoftware,TestingtheEquipment......................................................................................................2
GettingtheSoftware...........................................................................................................................................................2
SettingUpanAccount.........................................................................................................................................................2
EquipmentNeeded.............................................................................................................................................................3
TestingtheEquipment........................................................................................................................................................3
InitiatingaCall.............................................................................................................................................................3
MakingaCallbyNameorUsername..................................................................................................................................3
MakingaCallUsingaPhoneNumber..................................................................................................................................5
UsingtheDialPad
forInternalAuthorizationCodesorVoiceMenus................................................................................5
AnsweringaCallinLync......................................................................................................................................................6
PlacingaCallOnandRemovingaCallFromHold..............................................................................................................6
DisconnectingtheCall.........................................................................................................................................................7
UsingInstantMessaging...............................................................................................................................................7
AboutInstantMessagingandConversations.....................................................................................................................7
GeneratinganInstantMes sage
..........................................................................................................................................7
SendingaFileinanIM........................................................................................................................................................9
ViewingConversationLogs.................................................................................................................................................9
SettingYourPresence..................................................................................................................................................9
WhatarePresenceStates?.................................................................................................................................................9
HowDoPresenceStatesAffectWorkflow?......................................................................................................................10
ManuallySettingYourPresenceState..............................................................................................................................10
UnderstandingPrivacyRelationships......................................................................................................................... 11
WhatAre
PrivacyRelationships?......................................................................................................................................11
SettingPrivacyRelationshipsforContacts........................................................................................................................11
EnteringandPublishingAlternatePhoneNumbers.........................................................................................................12
CreatingContacts,CreatingGroups,andChangingtheView......................................................................................12
CreatingContacts..............................................................................................................................................................12
AddingaContactfromtheSearchField...........................................................................................................................12
AddingaContactfromaRecentConversation.................................................................................................................
13
AddingaFederatedContact.............................................................................................................................................13
AddinganOut‐of‐networkContact..................................................................................................................................13
DefaultContactGroupSettings........................................................................................................................................14
CreatingaNewContactGroup.........................................................................................................................................14
MovingaContacttoanotherGroup.................................................................................................................................14
PinningaContacttotheFrequentContactsGroup..........................................................................................................15
Taggingfor
StatusChangeAlerts......................................................................................................................................15