User`s guide

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1. In the Lync main window, click the Lync Options button.
The Options environment opens.
2. Select Call Forwarding from the Options menu sidebar.
3. Click on the ‘Simultaneous Calling’ radio button.
4. Then, in the drop-down menu for Simultaneous Calling, select the My Team-
Call Group option:
If you wish to adjust the delay after which your team-call group members receive
your incoming calls, you can do so from the Call Forwarding portion of the Lync
Options Environment.
1. In the Lync main window, click the Lync Options button.
The Options environment opens.
2. Select Call Forwarding from the Options menu sidebar.
3. To adjust the delay after which your team-call group is called, click on the
‘Edit my team-call group members’ link.
The Call-Forwarding – Team-Calling dialogue box opens.
4. Below the list of your team-call group members, find the “Ring your team-
call group after this many seconds” drop-down menu and select your delay
preference:
5. Then click the OK button.
Using Presence
Status to
Redirect Calls
If you designate a team-call group to answer your calls, it is important to pay
attention to your presence status. Whilst your status is set to Offline or Do Not
Disturb, your calls automatically redirect to your team-call group. However, if an
incoming call originates from a contact in your Friends & Family Group, Lync will
not forward the call to your team-call group members.