User`s guide

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Managing E-mail
with Unicom
Enterprise Voice
You can manage Outlook E-mail in a manner similar to Voice Mail. When accessing
your Voice Mail using your UniCom phone, you may orally direct the service to
check your e-mail. E-mail messages are relayed through the phone, and you may
reply, delete, replay, skip, or perform a wide range of functions using this service.
Viewing Missed
Messages in
Lync
Even if a missed call does not have an associated voice mail message, you can view
the information about the missed message. When you miss a phone call, but there is
no concomitant Voice Mail message, Lync alerts you to the missed call by changing
the appearance of the Conversations environment button in the Lync window:
The number of missed calls appears in a circle on the Conversations button.
To view a missed message in Lync:
1. Open the Conversations environment by clicking on the Conversations
button in the Lync window:
The Conversations environment opens in the Lync window. Missed calls will
be labeled as such and have a golden telephone receiver symbol next to the
conversation entry:
Note: with UniCom Enterprise Voice, all missed messages also appear in
your Outlook Inbox by default.
To contact the caller directly from the missed conversation, double-click any missed
conversation in the window; this method allows you to continue the missed call as
an IM, Video chat, or Sharing event. Alternatively, to return a call with a telephone
call, just click the Call button to the right of the listing.