User`s guide

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You may direct Lync to send your calls to a Delegate immediately, or after a 5, 10, or 15
second delay.
Forwarding
Calls to
Delegates
Forwarding your calls to your Delegate(s) allows you to send incoming calls to someone else.
When you click on the ‘Forward my calls to’ option, you can then select to forward your calls
to ‘My Delegates.’
First, you must add Delegate(s). To do so:
1. Click on the Add button.
A list of your contacts opens.
2. In the Contact List, select one or more of your contacts as your Delegate(s). In
UniCom, you may only select persons inside your organization.
3. Click OK.
4. Ensure any of your Delegates that you wish to receive your forwarded calls have
checkmarks in the boxes next to their names.
Note: To edit this list after you create it the first time, click on the ‘Edit my delegate
members’ link in the Call Forwarding environment of the Lync Options window.
Simultaneous
Calling
If you choose the ‘Simultaneous ring’ option, your Lync work phone will ring as will a second
number, designated when you select this option.
Note: If you choose a long-distance phone number for simultaneous calling, the IU phone
system will prompt anyone calling from IU’s system for a long-distance access code. When
this occurs, the call bypasses your Lync work-phone completely and goes directly to the long-
distance number.
Redirecting a
Call in Lync
If you have additional numbers listed in your Lync Options, you can choose from those
numbers to redirect calls (Not Available in UniCom Basic).