User`s guide

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2. In the Conversation Window, type in the beginning of your message. Your
contact will be able to view the message when you press the Enter key.
Starting a
Conference
Call or IM to
Everyone in a
Contacts
Group
You may initiate a conference with an entire group of people at once, using your
Contact List groups.
To initiate a conference call to a group:
1. Right-click a Group header in the Contact List.
A menu opens with options for contacting the Group.
2. Choose one of the conference options:
a. Click on ‘Send and Instant Message’ and a Conversation Window
opens, ready to receive an IM to the entire Group.
b. Click on the ‘Start a Conference Call’ option and then select the
number from which you wish to initiate the phone call.
For either option, a new Conversation Window opens, with all of the members of
the Group contacted by the service. The participants are called immediately by
phone or contacted by instant message, depending on your choice.
Initiating a
Call or IM to
Non-
contiguous
Contacts
You can choose non-contiguous contacts from your Contact List and then contact
them.
To initiate an IM or a conference call to non-contiguous contacts,
1. Individually Ctrl+click just the contacts you want to contact.
2. Choose one of the conference options.
Initiating an
IM or Audio
Call to a
Federated
User
In order to contact a user who is in a federated college or is an AOL or MSN instant
message user, you must first create them as a contact in your Contact List (See:
“Adding a Federated Contact”).
If you want to use PC-to-PC audio calling, your contact must be in a federated college
and have Lync. Otherwise, instant messaging works in native AOL or MSN windows.
To call or IM a federated user,