User`s guide

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Pinning a
Contact to
the Frequent
Contacts
Group
Default Group settings for your Contact List include Frequent Contacts. Frequent
Contacts automatically populates with contacts with which you have had multiple peer-
to-peer conversations. You may pin any contact you choose permanently to the Frequent
Contacts Group irrespective of how often you converse with that contact.
To pin a contact to your Frequent Contacts Group:
1. Right-click any contact.
2. From the pop-out menu, choose Pin to Frequent Contacts.
Pinned contacts will appear at the top of your Frequent Contacts Group.
Tagging for
Status
Change
Alerts
If you would like to be notified of a contact’s changes in availability and status, you may
tag that contact for status change alerts. When the contact changes Presence States, an
alert window will open in the lower right corner of your monitor and show the contact’s
name and current state:
To tag a contact for status change alert:
1. Right-click any contact.
2. From the pop-out menu, click on Tag for Status Change Alerts.
To ‘de-tag’ a contact:
1. Right-click on any contact currently tagged for status change notification.
2. Un-check the Tag for Status Change Alerts option.
Calling or Sending Instant Messages to Contacts
Calling a
Contact
The Contacts environment, also known as the Contact List, allows you to store and
organize many numbers and lots of information. Once you have entered a person in
your Contact List, you can use that information to call them or send an IM.
To call a contact:
1. Click the phone icon to the right of the contact:
Note: If the contact has several numbers, you can click the drop-down arrow next
to the phone icon and choose an alternate number.
Initiating an
Instant
Message to a
Contact
To initiate an instant message to a contact:
1. Double-click the name in the Contact List.
A new Conversation Window opens.