User`s guide

6
When prompted for additional numbers (or if you hear a stuttered dial tone after
calling a long distance number from campus):
1. In the open Conversation window, click the Dial Pad button.
2. The Dial Pad appears:
3. To enter authorization or menu-driven numbers into the field, you can use
several methods: type with your computer’s keyboard; paste a copied string
of numbers; or use your mouse to click the buttons.
Answering a
Call in Lync
When you have an incoming call, the computer headset or your telephone will emit
an electronic “ring.”
On the lower right corner of your computer screen, just above the System Tray, you
will see a small pop-up window (or “toast”) indicating that you have an incoming
call:
(Note: If the number is in your Contact List, the contact’s name will be displayed
along with the number.)
To answer a call:
Click anywhere in the pop-up except the decline button. The call then connects; if
you click on the Decline button, the call will not connect.
Placing a Call
On and
Removing a Call
From Hold
Using Conversation Windows, you can have several calls open simultaneously.
When you answer or initiate a second call while the original is in progress, the
original call is muted and the newly generated call becomes active.