User`s guide

5

Make a Lync PC-to-PC call to other UniCom users by clicking the
Lync phone icon.
Making a Call
Using a Phone
Number
With UniCom Enterprise Voice, you can simply type a number into the Search field
to call someone.
1. To manually call any number, simply type the phone number into the Lync
Search field:
2. a) For a call outside of the IU network, enter the entire 10-digit phone
number including area code (Dashes or parentheses are not necessary and
do not type ‘1’ before a long distance number). Press the Enter key.
b) If the number is an IU number, you may enter the 5-digit in-network
number, as in 46357 for IUPUI, or 54322 for an IUB number.
A Conversation Window appears:
In UniCom Enterprise Voice, your call is being made using VoIP. It rings on your
computer’s audio equipment, headset, or telephone. If the recipient answers the
call, the conversation can take place. If the recipient is unavailable, you may leave a
voice mail message.
Using the Dial
Pad for Internal
Authorization
Codes or Voice
Menus
You may need to use a PIN number for Voice Mail, an authorization code for long
distance calls, or use a multi-option menu when making a call. If you were using
your desk phone, you would simply press the numbers on your phone. However, if
you are initiating the call using Lync on your computer’s desktop, you may use the
Dial Pad in the Conversation Window.