User manual
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UNI-T
®
UT4000 User Manual
7. Software document incompatible with product model
If the USB upgrade document is incompatible with the oscilloscope model, upgrade
will fail. You will be prompted that, “Software and product model incompatible.
Please read the user manual for further instructions.” You should download an
upgrade document which corresponds with your oscilloscope model, e.g. UT4102C,
then repeat the USB upgrade steps.
Figure 5-14 Incompatible software document and product model
Contact Us
If you encounter any inconvenience in using this product, contact Uni-Trend Electronic
(Shanghai) Limited (Uni-T, Inc.) in China directly.
Office hours : 8:00am – 5:30pm Beijing Time Monday to Friday.
Alternatively, email us at infosh@uni-trend.com.cn.
For product support outside China, contact your local UNI-T supplier or sales centre.
Service Support : Many UNI-T products offer optional plans of extended warranty period
or calibration period. For details please contact your local UNI-T supplier or sales centre.
A list of service centres worldwide is available online at
http://www.uni-trend.com.cn.