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Table of Contents Table of Contents 1. Specifications..........................................................................................................................................................................6 2. Overview ................................................................................................................................................................................8 2.1 Introduction................................................................................
Chapter 1: Specifications 1. Specifications Coalesce Specifications Hardware Type Computer console Dimensions 0.7”H x 4.1”W x 45.1”D (1.7 x 10.5 x 10.5 cm) Weight 1.75 lb. (0.79 kg) Mounting Options Console tabletop Connectors (1) HDMI 1.4, (1) RJ-45 Ethernet, (1) USB 3.
Chapter 1: Specifications Specifications (continued) Coalesce Network Requirements Network Connection, Minimum Bandwidth Required WIred or wireless connection with 20 Mbps minimum bandwidth; When running HD content, 50 Mbps minimum bandwidth Access Point Deployment Requirements Use built-in wireless access point function: requires Internet access to install software updates for the Coalesce.
Chapter 2: Overview 2. Overview 2.1 Introduction The Coalesce User Guide provides a summary of the Coalesce for users, including an overview of how Coalesce works as well as steps for users to connect, share, and control items to a Coalesce wireless display using laptops, mobile devices, and the display user interface. The Coalesce is compatible with nearly any display and improves meeting efficiency, engagement, and productivity. 2.
Chapter 2: Overview A lternatively, Coalesce client apps can also be accessed by entering the IP address visible on the Coalesce display into a web browser on the client device. All laptops and mobile devices need to be connected to the same network as the Coalesce. Android and iOS devices will also require Internet access to download the app. Once installed, the app will remain on the device for future use and does not need to be downloaded/installed again.
Chapter 3: Setup 3. Setup 3.1 Starting a Coalesce Display To start using your Coalesce display, first ensure the display is powered on and that the Coalesce is connected to the display via a Share Video cable. Next, check that the Coalesce input is selected on the display. Lastly, ensure your Coalesce is plugged in and Coalesce is running. At this point, you will see the Coalesce splash screen on the display with instructions to get started. 3.
Chapter 4: Operating the Coalesce 4. Operating the Coalesce 4.1 Accessing the Coalesce Display Menu To access the Coalesce Display Menu when Coalesce is running, click the Coalesce icon in the bottom right corner of the display (using a mouse or supported touch screen). Menu options include “Access Control” (visible only when Access Control is set to “Determine at Runtime” in the Configuration Panel), “Lock,” “Disconnect All Users,” and “System.” Figure 4-1. Coalesce Display Menu 1. Figure 4-2.
Chapter 4: Operating the Coalesce Access Control options are only visible when access control is set to “Determine at Runtime” in the Coalesce Configuration Panel or via the Coalesce Central. When visible, there are four access control settings: • Open allows anyone to join the session, share items, and control the display. • S creen Key allows only those who can see the screen key in the bottom left corner of the Coalesce display to connect to the session.
Chapter 4: Operating the Coalesce Figure 4-3. Coalesce Browser Connect Screen. The Coalesce client app features support for both Japanese and English languages. The client app language is set automatically based on the language that the client device’s operating system is set to. The Coalesce app will default to English for client devices set to languages other than English or Japanese. Figure 4-4. Coalesce Client Software Connection Screen (Windows client).
Chapter 4: Operating the Coalesce Settings options include the ability to designate the user/device name, adjust notification settings, designate whether Share Desktop audio should be shared automatically or not when the Share Desktop is shared (Windows and Mac clients only), and input the Coalesce Directory Service IP address (for non-broadcast display naming and discovery—see the CDS User Guide for more information).
Chapter 4: Operating the Coalesce The sharing panel provides the user options for sharing different types of items to the display. Not all sharing options are available on all devices. The sharing options available for Windows and Mac laptops include: • S hare Desktop with Audio—share the Share Desktop view of the Windows or Mac laptop, with optional Share Desktop audio, to the display.
Chapter 4: Operating the Coalesce Figure 4-6. Coalesce Client Control Panel (full collaboration session). The client software control panel (see Figure 8) enables users to control items on the display in a number of ways. To access the control panel from the share panel, toggle to the “Control” option in the left side menu. To go back to the share panel, toggle back to the “Share” option. From the control panel, items can be rearranged, moved on/off screen, and deleted.
Chapter 4: Operating the Coalesce Figure 4-7. Coalesce Display Interface. Display Name/IP—The display name and/or IP address appear(s) in the lower left corner of the Coalesce display. The display name can be changed—and preferences for display discovery can be set—in the Coalesce Configuration Panel. See Appendix D: Configuring a Coalesce Display for more.
Chapter 4: Operating the Coalesce 4.4 Managing Media Items on the Coalesce Display With Coalesce, users can not only Share, they also have a large amount of control over the media shared, regardless which user shared it (unless the session Access Control is set to Moderated, in which case only host/moderator users can control shared media). Further, media and the display layout can be controlled by users on their client devices or display-side by the display host user. Figure 4-8.
Chapter 4: Operating the Coalesce Figure 4-9. Media Actions (client view).
Chapter 4: Operating the Coalesce Figure 4-10. Stack Actions (client view). Share Video items on Coalesce—Coalesce supports Share Video items up to 1080p at 30 fps or higher with synchronized audio. A Share Video item to the display during a session will auto-play with audio. When moved from the On Screen Area to the On Deck Panel, the Share Video will auto-pause and auto-mute. Users can control Share Video(s) items to the display with the Coalesce Share Video player.
Chapter 4: Operating the Coalesce NOTE: Coalesce supports a broad range of Share Video types, but not all Share Video files are supported. If a Share Video file is shared but does not item correctly to the display, the user can open and play the Share Video from their Share Desktop, and share their Share Desktop to the display with audio. 877-877-2269 | blackbox.
Chapter 5: Using the Coalesce Mobile App 5. Using the Coalesce Mobile App The Coalesce client software app for iOS and Android devices has a slightly different user interface than the app for Windows and Mac OS X clients. The apps for iOS and Android look and function very similarly to the Windows and Mac OS X client apps with a few exceptions. The most significant difference is the sharing options from mobile devices vs Windows and OS X clients.
Chapter 5: Using the Coalesce Mobile App Share Screen via AirPlay (outside Coalesce app)—share an iOS device screen on the display as a media item via the iOS device’s native AirPlay feature. Sharing is supported for devices with iOS 6 or newer. For more info on iOS sharing via AirPlay, refer to Sharing iOS Devices to the Coalesce Display.
Chapter 5: Using the Coalesce Mobile App AirPlay sharing is accomplished through the device’s native AirPlay® feature, using a similar process as connecting to an Apple TV. To share your AirPlay enabled device, first ensure the device is connected to the network you will use to connect to the Coalesce wireless display. Then follow the steps below for your device’s iOS version: iOS 6: Start by opening the Coalesce app on your device. Next double-tap your device’s home button.
Chapter 5: Using the Coalesce Mobile App Figure 5-3. Joining a Moderated Session as a Host. Figure 5-4. Joining a Moderated Session as a Guest, screen 1. 877-877-2269 | blackbox.
Chapter 5: Using the Coalesce Mobile App Figure 5-5. Joining a Moderated Session as a Guest, screen 2. There are some changes in the Coalesce client app interface during Moderated Sessions: Role—at the top of the share panel, the user’s role is designated as Guest or Host. Alerts—visible only to Host users, these numeric indicators appear in the navigation menu of Coalesce client apps and represent Guest users’ requests to join the session and sharing media items.
Chapter 5: Using the Coalesce Mobile App Figure 5-6. Coalesce Client Interface—Moderated Session, screen 1. Figure 5-7. Coalesce Client Interface—Moderated Session, screen 2. 877-877-2269 | blackbox.
Chapter 5: Using the Coalesce Mobile App 5.2.2 Coalesce Display Interface During Moderated Sessions The Coalesce display interface also features some changes when the Access Control for a session is set to Moderated. The display-side user—who participates via a USB mouse connected to the Coalesce—is automatically a session Host, and therefore the display interface includes features that allow the display host user to Moderate the session.
Appendix A: Coalesce Licensing Appendix A. Coalesce Licensing The Android version of the Coalesce server software that is integrated on the Coalesce is a licensed Black Box product. Coalesce client apps are free. With a licensed Coalesce, an unlimited number of clients/users can connect to the display via the free Coalesce client app. Coalesce units include a licensed Android version of the Coalesce server software that is activated upon purchase, so the unit is ready for use upon delivery.
Appendix B: Coalesce Network Setup Appendix B. Coalesce Network Setup Coalesce operates over standard TCP/IP networks. Coalesce is flexible and the particular network configuration details should be determined by business needs and existing network IT policies. For detailed network deployment instructions, refer to the Coalesce Network Deployment Guide. Here are examples of five network configurations that support different enterprise needs and network topologies. Table B-1. Example network configurations.
Appendix B: Coalesce Network Setup Table B-2. Coalesce network operation modes. Mode Description Wireless Access Point Deployed as a standalone WAP to support wireless peer-to-peer traffic. Configurable SSID and security settings. Ethernet adapter is configured separately and can be enabled or disabled when the WAP is enabled (see final option below). Wired Ethernet Client Connected to existing network via Ethernet connection. Supports either DHCP or static IP configurations.
Appendix C: Configuring Coalesce Appendix C. Configuring Coalesce You can access the Coalesce Configuration Panel via a USB mouse connected to the Coalesce or from a browser on any device connected to the same network as the Coalesce. To begin, first ensure the Coalesce is running. Then, with a USB mouse connected to the Coalesce, simply right click and the Coalesce Configuration Panel will appear.
Appendix C: Configuring Coalesce There are four tabs: Display, Network, Tools, and Updates & Licensing. The Display tab allows the administrator of the display to change numerous settings and is divided into four sections: Naming and Discovery allows the administrator to name the Coalesce display and configure how the name appears on the display interface and on the network.
Appendix C: Configuring Coalesce Figure C-2. System screen. Appearance NOTE: You can also change the splash screen image under the appearance section from the Web configuration interface. Figure C-3. Appearance section in the web configuration interface. Customization of the Coalesce splash screen allows the host organization to brand their Coalesce displays with their logo or other elements by replacing the default splash screen background image with a new background image designated by the organization.
Appendix C: Configuring Coalesce The Network tab allows the administrator to configure the network settings for the Coalesce, including the Coalesce's Ethernet port, wireless capabilities, various network security options, and more. In addition to the information provided below, please review the Coalesce Network Deployment Guide and contact your IT admin for questions or assistance with network deployment of your Coalesce units.
Appendix D: Coalesce Security Appendix D. Coalesce Security D.1 Network, Configuration Options The Coalesce has two network interface cards, one for Ethernet and one for the wireless antenna. These devices can be enabled and disabled independently. This flexibility allows the Coalesce to be deployed either on the corporate network or as a standalone device. Network settings are accessed in the Coalesce configuration panel.
Appendix D: Coalesce Security D.2 Network, Ports and Traffic Network communication to and from the Coalesce is restricted to the ports that Coalesce requires. Other ports are not open on the device for security reasons. In networking modes where the Coalesce will be deployed on an existing network, the following ports need to be open to allow traffic from users to reach the Coalesce. Table D-1. Network ports and traffic.
Appendix D: Coalesce Security D.6 Software Security and Access Options In addition to system-level security, the Coalesce software itself provides users with the ability to secure their meetings. Both the Coalesce software and the configuration panel can be configured to enforce authentication through password access. Some of the security features include: •D isable/Enable Local Configuration: Administrators can disallow configuration of the Coalesce software without the use of an administrator password.
Appendix E: Writing and Using NFC Tags to Connect to a Coalesce Display Appendix E. Writing and Using NFC Tags to Connect to a Coalesce Display Coalesce supports the writing and use of NFC tags for quick, easy connection to Coalesce displays. Near Field Communication (NFC) tags, are small medallions that can be placed anywhere within view of Coalesce display to allow users with NFC-enabled Android devices to connect to the display by simply tapping their device on the tag.
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