Warranty
CLEANER SOLUTIONS INTERNATIONAL, LLC
PRODUCT WARRANTY POLICY
Good Practices to maintain your warranty and avoid service needs:
Dropping your machine
Putting anything other than water in the tank
Storing in cold / allowing to freeze
Lending it to untrained users
Snapping off the ground plug
Failure to heed best practices and maintenance
Failure to keep minerals from building up in the tank
Running boiler empty after machine notifies user for more water causing auto shutdown
The sole and exclusive remedy under this warranty is repair or replacement at the Manufacturers
option, of any product that proves to be defective in manufacture or materials within above stated
period. The boiler vessel and heating element are warrantied for 3 three years from date of purchase,
excluding labor and shipping costs.
The manufacturer advises the purchaser to insure the shipment against possible loss or damage in
transit. The manufacturer will not be responsible for items lost or damaged in transit.
The manufacturer or its representatives are not liable for any consequential or incidental damages
(including personal injury, property damage or monetary loss) that may be incurred from purchase, use,
or improper use of the product. Maximum liability shall not exceed the purchase price of the product
paid by the original purchaser.
Some states do not allow the exclusion or limitation of incidental or consequential damages.
All debts incurred by services rendered by implied contract or product purchases by agreement to the
term sand policies put forth by Cleaner Solutions International, LLC., at the directors discretion may be
turned over to a third party agency for collection. Additional fees will be applied for processing such
claims.
Return Merchandise Authorization
No Hassle, Easy Returns
Please call us (803) 262-0677 if you are not fully satisfied – we can typically explain technical issues and
get you steaming along immediately.