Instructions / Assembly
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MANUFACTURER’S LIMITED WARRANTY
NATUS warrants its overall product for 1 year from the date of purchase. This includes the
foam pads, as well as all swing set parts. Products are warranted to be free of defects in
material and workmanship under normal use and service conditions.
This warranty coverage extends only to the original purchaser with a receipt and is non-
transferable. All products for which a warranty claim is made must be received by NATUS
authorized service center, freight prepaid, and accompanied by sufficient proof of
purchase during the warranty period.
This limited warranty does not cover our products which (1) fail due to normal wear, abuse
and neglect, improper maintenance, or unauthorized repairs or alterations; (2) are used for
commercial or other income-producing purposes; or (3) fail due to accidents and misuse;
(4) Damage caused by inclement weather.
All warranty repairs must be authorized by NATUS Customer Service before repairs are
made.
IMPORTANT: A missing part is not considered the same thing as a defective part or unit. If
a part is missing, there is no need to return the entire unit to the store. In order to obtain
fast replacement parts or service as provided by this warranty, please call the number
below. Proof of purchase required.
DO NOT RETURN TO THE STORE
For Customer Service, please call 1-888-910-6559 Mon – Fri 9am – 5pm Eastern Time
Please email customerservice@theswingcompanyusa.com or Visit
www.theswingcompanyusa.com
NATUS Sports & Recreation Inc
8672 Interstate 10 W. Orange, TX 77632-8412
TSC-06-TSC-1004-WM-22001