Installation Guide

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Warranty
FloorHeat™ warrants that its FloorHeat™ floor heating mat (referred to in this warranty as
“Product”) will be free from defects in material and workmanship for fifteen (15) years after
their initial installation. This warranty extends only to the original owner (referred to in this
warranty as “Buyer”) of the products and only to Products in their original site of installation.
1. FloorHeat™, at its sole option, will repair or replace any Product covered by this
warranty that is proven to be defective in the course of normal and proper use or
accept return of such a Product for credit to the Buyer of the purchase price.
The Buyer shall pay the cost of shipping the defective Product to FloorHeat™ if
FloorHeat™ requests its return. If FloorHeat™ elects to replace the defective
Product, FloorHeat™ shall pay the cost of shipping the replacement Product to
the Buyer.
2. The Buyer shall (i) give FloorHeat™ written notice and a detailed description of
the alleged defective promptly (and in no event later than 30 days) after
discovery of the alleged defect; and (ii) give FloorHeat™ or its authorized
representative an opportunity to inspect the Product and its installation before
any repair, removal or replacement is carried out. FloorHeat™ shall have a
reasonable time (not to exceed 60 days) in which to determine whether or not
FloorHeat™ is liable under this warranty and, if liable, to elect whether to repair
or replace or accept return of the defective Product.
3. FloorHeat™ has no liability for defects caused by accident, misuse or neglect or
by improper installation, repair, or testing. FloorHeat™ has no liability for any
costs or expenses associated with the installation or removal of any Product or
the installation of any replacement Product or for any inspection, testing or
redesign occasioned by any defect or by the repair or replacement of the
Product, all of which are the Buyer’s sole responsibility.