Warranty

QUUL WIFI KIT - WARRANTY PAGE 2 OF 3
E. Commercial applications are covered to the original base warranty (see section A. above) and
are not eligible for extended warranty of sections B. and C. above.
F. RETURN POLICY: Defective part (s) must be returned to Steel and Pipes in exchange for
the replacement part (s) and will become the property of Steel and Pipes. All shipping and
handling charges incurred will be the responsibility of the equipment/product owner/Customer.
G. TO OBTAIN WARRANTY SERVICE: Should a problem arise with your
equipment/product, contact the original installation licensed HVAC company and/or the licensed
HVAC unit maintenance plan contractor. If it is determined by the licensed HVAC contractor
that a replacement part/product is needed, the Customer must be in compliance with warranty
requirements as specified herein and may be required to provide documented proof, i.e. warranty
card, HVAC installation receipt and paid invoice, maintenance plan, surge protector’s purchase
and installation receipt, etc.
.
H. THIS WARRANTY DOES NOT INCLUDE: Labor costs or any other costs incurred after
receipt of original product order, including but not limited to: Equipment/Product/Systems
installation or set up, any service and repair costs, equipment/product removal and disposal, local
building and electrical codes compliance responsibilities, secondary or consequential property
damages for any reason, shipping and handling for returned defective equipment/products,
replacements parts, compressors or complete units. Freon, recovery and any soldering cost is not
covered. This warranty does not cover damages caused by: (a) accident, abuse, negligence, or
misuse; (b) operating the product in a corrosive atmosphere containing chlorine, fluorine, or any
other damaging chemicals; (c) oxidation, corrosion, water, condensation damages, water
conditions, freezing, fire, or other abnormal environmental conditions; (d) improper matching or
application of the products or components; (e) lack of scheduled maintenance or failure to
provide proof of proper maintenance and service to the product according to the manufacturer's
instructions; (f ) installation and operation of the product in a manner contrary to the instructions
of the manufacturer; (g) failure or damages due to floods, winds, hurricanes, storms, tornadoes,
earthquakes, accidents, lightning, brownouts, blackouts, fluctuations in electrical power, failure
to start due to interruption and/or inadequate electrical service or other acts of God or nature; (h)
freight damages; (i) equipment used in a manner contrary to the Operating Instructions; (j)
failures of equipment or compressors due to incorrect refrigerants contrary to manufacturer's
recommendations and/or damages or repairs required as a result of the use of used and/or
recycled refrigerant; (k) defects, failures or damage due to the use of any attachment, accessories
or components contrary to manufacturer's recommendations, or other conditions beyond the
control of Steel and Pipes; (l) labor or other costs incurred for diagnosing, repairing, removing,
installing, shipping, servicing or handling or either defective and/or replacement parts or new
units, and lubrication; (m) installation, modification, alteration, repair, or service by anyone other
than an authorized Steel and Pipes dealer or a licensed contractor. This limited warranty also
excludes all costs of installation, disconnection or dismantling the product, parts used in
connection with normal maintenance such as filters or belts and owner-required maintenance that
are responsibility of the registered owner, any refrigerant charges, disposal or recovery of