Use and Care Guide

ANNEXE A: CARPET TILES WARRANTY IN COMMERCIAL INSTALLATIONS

Beaulieu Canada hereby warrants, solely to the original end use purchaser (hereafter “the Purchaser”),

that when used in a commercial contract application, modular carpet tiles distributed by Beaulieu Canada

(hereafter “the carpet tiles”) will be free from the following defects during the below stated warranty

period:

▪ Visible defects: observed before installation of the carpet tiles;

▪ Hidden defects: reported to Beaulieu Canada or its authorized dealer (hereafter “Authorized

Dealer”) during the warranty period;

▪ Excessive Wear: under normal use, the carpet tiles will lose no more than 10% of their surface

pile weight from abrasive wear during the warranty period. “Abrasive wear” includes fiber loss

of the carpet tiles through normal abrasion. It does not include crushing of flattening of the

carpet pile, nor staining, soiling, fading or change the carpet appearance, nor fiber loss due to

abnormal use of the carpet tiles;

▪ Excessive Static: under normal use, carpet tiles will not generate static build-up during the

warranty period in excess of ≤2 kV according to ISO 6356

▪ Edge raveling/zippering: under normal use, that carpet tiles will not edge ravel during the

warranty period;

▪ Delamination: under normal use the secondary backing of the carpet tiles will not delaminate

from the face carpet during the warranty period. Chair pads are recommended under roller

castor chairs to prevent premature wear of the carpet surface;

▪ Dimensional Instability: under normal use the carpet tiles will provide dimensional stability

during the warranty period per ≤ 0.2% (shrinkage and extension in both directions) according

to EN 986

▪ Poor colorfastness: under normal use, correct installed carpet tiles will not change color during

the warranty period due to exposure to:

o Water: Solution Dyed Fibers: ≥4 according to EN ISO 105-B02  All others: ≥4 according

to EN ISO 105-B02

o Light: Solution Dyed Fibers: ≥7 according to EN ISO 105-B02  All others: ≥5 according to

EN ISO 105-B02