Use and Care Guide

EXCLUSIONS

• Cost of floor covering removal, installation (initial or new), freight of returned goods, delivery,

underpad, accessories (moldings, baseboards) and any other reinstallation charges of all

materials, including, but not limited to, floor covering, walls, plumbing and countertops.

• Goods sold as second quality, irregular or used.

• Installation issues.

• Stocked inventory or product purchased with a discount.

• Floor covering that has been glued down, subjected to abuse or vandalism, altered or

damaged by smoke, fire, flood, wind, lightning, or any disaster.

MAINSTREET BROADLOOM AND CARPET TILES

Unless stated otherwise, the following warranty categories are specific to Mainstreet broadloom and

carpet tiles. These categories are considered a segment of the Performance Assurance Warranty.

INSTALLATION (MAINSTREET BROADLOOM ONLY)

Installation of patterned carpets requires more time and expertise than non-patterned carpet. Pattern

adjustment and alignment during installation is possible and expected. Beaulieu Canada warrants that its

carpet patterns will not exceed 1% distortion across the width and in length before installation (i.e. bow

or skew up to 1.5 inches per 12 feet can be worked out at installation). Always match the patterns by

beginning at the midpoint of the seam and working out toward the two seam ends, in order to minimize

the stretch. Appropriate tools for pattern adjustment include power stretcher, knee kicker, dead man,

“dry” lines, stay nails, mini stretcher (crab stretcher).

ANTI-ZIPPERING AND EDGE RAVELING

Beaulieu Canada warrants that its carpet will not zipper or edge ravel following installation, during the

period specified by the warranty, provided that it is properly installed, indoors, and properly maintained,

in accordance with Beaulieu Canada’s installation and maintenance recommendations. Claims for

zippering will be determined by tuft bind analysis, using the ASTM D1335 test method. This warranty is

void in areas where carpet edges were not properly repaired using a latex seam sealer after being cut by

the installation technician prior to seam confection.

EXCLUSIONS

This warranty excludes fraying, edge raveling and anti-zippering caused by dragging heavy objects

across the carpet pile or by occurrences other than ordinary foot traffic.

DELAMINATION

Beaulieu Canada warrants that its carpet will not delaminate (i.e. the secondary backing will not separate

from the carpet), during the period specified by the warranty, provided that the carpet is properly

installed, indoors, and properly maintained, in accordance with Beaulieu Canada’s installation and

maintenance recommendations. Claims for delamination will be determined using the ASTM D3969

Resistance to Delamination test method.