Use and Care Guide

10
WARRANTY GENERAL TERMS, CONDITIONS AND LIMITATIONS
In addition to the requirements specified above for each respective warranty, the following general terms
and conditions apply to each of the warranties unless otherwise specified.
These warranties apply only to carpet installed in owner-occupied residential space where no commercial
activity takes place. For purposes of these limited warranties, the terms "commercial activity" and
"commercial application" shall mean an activity or application engaged in for business purposes,
regardless of where such activity or application takes place, including but not limited to, such activity or
application taking place in a store, office, warehouse, plant, and other place of business or residential
dwelling. Area rugs are not covered under this warranty.
Beaulieu Canada will repair or replace the portion of the carpet that does not perform according to the
Performance Assurance Warranty. If all warranty conditions have been met, Beaulieu Canada will
compensate the owner on a prorata basis for the original cost of the carpet for the directly affected portion
and a reasonable removal and reinstallation allowance. Reasonable removal and reinstallation costs are
limited to $7 per square yard. Any costs associated with carpet or underpad disposal, or for moving
furniture or equipment are the responsibility of the owner.
Not all warranties listed in this document apply to every Beaulieu Canada product. The specific warranties
for your product, including the duration of each such warranty, are listed on the sample and on Beaulieu
Canada website.
The carpet must be installed according to the latest version of the CRI Carpet Installation Standard. Seam
sealing is mandatory on all installations of broadloom carpet. Power stretching of the carpet during
installation is mandatory on all installations of broadloom carpet over underpad.
If a defect covered by these warranties appears during the period specified by the warranty, Beaulieu
Canada will, at its discretion, repair or replace the defective carpet portions, extending to the nearest wall,
doorway or entrance. Beaulieu Canada will replace the defective carpet portions with the identical carpet,
or if that is not available, a Beaulieu Canada carpet of comparable quality, color and value. The
replacement product is warranted for the remainder of the original warranty period.
This warranty applies to Beaulieu Canada first quality goods wall-to-wall carpet purchased and installed in
Canada or the United States by a certified installer. Carpet sold as clear outs, as part of a promotion or as
second quality is considered sold “AS IS” and is not covered by this warranty. Beaulieu Canada warranties
are applicable to the first owner, prorated based upon the length of each respective warranty, and are
non-transferable.
The carpet must be maintained and cleaned in accordance with Beaulieu Canada recommendations as
outlined in the "Care and Maintenance" section of this document. The consumer shall reasonably
cooperate with Beaulieu Canada to honor and perform the homeowner obligations under this warranty.
Beaulieu Canada is responsible for the Performance Assurance Warranty. The registration of all claims and
the fulfillment of the warranty obligations are to be handled through the authorized Beaulieu Canada
retailer from which the product was purchased. Beaulieu Canada authorized retailers have the option to
repair any portion of the carpet that does not perform as described in the Performance Assurance
Warranty.