Use and Care Guide

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backing or underpad. Wicking is a normal phenomenon and it is not covered in any Beaulieu Canada
warranties.
Claims submitted to Beaulieu Canada under these warranties must include a letter and a receipt from a
professional carpet cleaner describing the affected portion and the cleaning procedures applied, with a
statement that the stain could not be removed. In order to invoke these warranties, proper spot cleaning
must have occurred within a reasonable time after a spill occurs. If circumstances do not permit this, then
no later than 72 hours, or within 3 working days after the spill occurs. If after professional cleaning, the
stain is tested and the affected portion is found to have a rating of less than 4.0 on the American
Association of Textile Chemists and Colorists (hereafter AATCC) Grey Scale for dark color and less than 3.0
for medium to light color, Beaulieu Canada will designate a professional carpet cleaner to attempt to
remove the stain. If the second professional cleaning removes the stain up to the acceptable rating
described above, the consumer must pay for this service. If Beaulieu Canada determines that the affected
portion remains unsatisfactory after this second professional attempt at restoration, and that all warranty
conditions have been met, Beaulieu Canada will compensate the owner on a prorata basis.
STAIN RESISTANCE
Beaulieu Canada guarantees the ability of the surface pile to resist stains by most common food and
beverages during the period specified by the warranty. Recommended carpet care and cleaning methods,
including professional cleaning every 12-18 months, must be followed for the warranty to be valid. High-
traffic areas and lighter carpet colors may require cleaning more often to retain their appearance.
EXCLUSIONS
This warranty excludes stains from spills other than food or beverages and stains resulting from
improper maintenance. Also excluded are stains from materials that permanently destroy dyes or
alter colors, such as bleaches, bathroom cleaners, caustic chemicals, insecticides, plant foods,
paints, iodine, dyes, shoe polish, lipstick, mustard, tea, asphalt, tar, rust, acne medications, skin
medications, vomit, urine, feces, blood and products containing Butylated Hydroxytoluene (BHT).
STAINPROOF FOR LIFE (IDENTIFIED BY LOGO)
Beaulieu Canada warrants that carpet marked with the Stainproof for Life logo and
manufactured using 100% solution-dyed yarn components will not permanently stain
from substances typically found in homes during the useful life of the carpet, provided
that the carpet is properly installed, indoors, according to the latest version of the CRI
Carpet Installation Standard and maintained according to the "Care and Maintenance"
section of this document.
A stain is defined for the purpose of this warranty as an irreversible localized color change rated less than
4.0 on the AATCC Grey Scale* for evaluating staining on dark color and less than 3.0 on medium to light
color.
*AATCC Grey Scale: 1.0 = more change; 5.0 = less change
EXCLUSIONS
This warranty excludes willful damage including burns, water damage, reappearing spots, and
chemical substances that degrade or destroy the carpet fibers. This warranty applies only to