Warranty

Return Policy
 If the customer is unsatisfied with their product for any reason, the product may
be returned so long as the RMA is attained within 14 days of delivery. The
product must then be received by LockState within 30 days of delivery in order to
receive a refund.
 LockState will issue a refund for the full order amount less any shipping fees.
 All returns must be packaged properly for shipping and sent in the original
product packaging with all parts included and received in resellable condition for
refund to be processed. Items that have been installed, modified, or damaged by
customer are not eligible for return credit.
 All returns are subject to a 15% restocking fee.
LOCKSTATE PRODUCT WARRANTY
LockState warrants to the original end-user consumer of any LockState lock or safe that the
craftsmanship, workmanship and materials of the electrical components on all locks or safes
made by LockState are free from material defects for a period of 1 year after purchase. In the
event that any component of a LockState product is not free from material defects within a
period of 1 year from purchase, LockState will repair or replace the lock at its sole discretion,
at no charge to the original end-user consumer. All shipping charges arising from a lock or
safe exchange are the responsibility of the customer.
In no instance will LockState’s liability under these warranties be greater than the
replacement of any lock or safe not free from defects. Expressly, LockState will not be liable
for any labor costs including but not limited to installation, removal and replacement, nor will
LockState be liable for any shipping costs or consequential damages arising from or related
to a defective product.
These warranties will not apply in the event that any user of the lock or safe has improperly
assembled, installed, disassembled, stored, maintained, or abused the product or if the
damage to the product is due to accidental damage, improper powering, defective batteries,
any end-user modifications, or use of the product for an unintended purpose.
Electronic Keypad Keyless Single Cylinder Polished Deadbolt Lock