Owner's Manual (Complete)

The Home Control Assistant 1
Chapter 16
Troubleshooter
Once you have been using the Home Control Assistant for a while, you will probably want to look
at the Troubleshooter. The Troubleshooter is the main tool you can use to make sure that your
home design is working the way you want it to.
Overview of the Troubleshooter
The Troubleshooter is a single dialog box with tabs for its four tools:
 Inspector
 Alert Manager
 Log Viewer
 Technical Support
In addition to these tabs, there are tabs for configuring the Inspector and the Log Viewer.
The Troubleshooter appears in the ribbon
Home category and tells you several things at a glance.
The color of the “magnifying glass” icon tells you the alert level: Green, yellow, or red. The text
next to the icon tells you the number of alerts at each level.
To open the Troubleshooter, press the
Open button.
The Inspector
The Inspector is a tool that locates and describes possible problems in your home design. It serves
as a check on your design, and can point out potential difficulties before they create a problem in
controlling your home.
As you work with objects in your home design, HCA observes errors or anomalies in many
different places, and records them as they are encountered. The Inspector pulls all these error
reports together into one place. Not everything it describes is necessarily a problem, but you
should look into each item it notices.
Some of the problems (there are many more) the Inspector checks for are:
 Is there more than one device with the same house code and unit code?
 Has a schedule been selected as the normal start schedule?
 Does any schedule contain schedule entries tied to specific calendar dates that are now gone
by?
 Are all of the programs in the design ready to start?
 For any programs that contain Play Sound elements, are the path to the files referenced by the
Play Sound and Run Program elements valid?