Use and Care Manual

15
transport from the point of purchase to the consumer's home. This
warranty does not cover glass, light bulbs, baeries, transportaon,
labor, or other issues not associated with the manufacture of the
product.
This product is for residenal use only. Any and all commercial use of
this product voids all warranes, and frees the manufacturer from all
liability.
Read and understand all assembly and operang instrucons, and all
safety informaon and warnings, before use. The following will void
this warranty: Damage caused from tampering with, modifying, or
altering the fireplace insert in any manner; Damage due to incorrect
assembly, improper care, misuse, or abuse; Damage from being used
with the wrong power source; Water damage; Damage caused from
this insert being used outdoors; Damage caused from this insert being
used for excessive periods of me; Damage caused by the insert being
used in a commercial applicaon; Damage from use as a primary heat
source; Other misuse or abuse not specifically listed herein.
This product is not intended to be used as a primary heat source. It is
for supplemental heang purposes only.
1. The remote does not work and the new unit we just got cannot be
turned on.
1) Make sure the main power switch on the top right behind the
fence is on.
2) There would be a long beep when the main power switch is
turned on.
3) If there is no beep, the connecters on the PCB board might be
loosen, please contact service team for a checking instrucon.
4) If there is a beep and the control panel can be used but the
remote is not working, the remote is not working either close
or far, please contact service team for help.
2. My old unit no longer works, it cannot power on.
1) Check the power cord to see if it is well.
8. TROUBLESHOOTING GUIDE