Warranty

Light Commercial No Wear-Through Warranty: Wellmade warrants that in the
event the flooring supplied to the original purchaser wears-out from normal foot
traffic in an approved commercial setting within 5 years of the date of purchase,
the defective material will be replaced free of charge (“Wear-out” means the
pattern and color of the floor is removed, caused by the removal of the protective
wear layer.)
To receive replacement planks, defective material must be confirmed and
reported in writing to the retailer from which flooring was purchased within the
applicable warranty period. Scope of labor liability: Under the following
guidelines, we will reimburse reasonable labor charges to replace defective
planks; if the original floors were installed by a professional flooring contractor
(receipt/payment of installation is required). Within One Year: 100 percent of
reasonable labor Within Three Years: 50 percent of reasonable labor After
Three Years: No labor reimbursement
Provisions
This Warranty is non-transferable, and applies to the original purchaser when
purchased from an authorized dealer. Proof of purchase required. In all cases,
we reserve the right to inspect the flooring and to remove a sample for
analysis, if necessary. We also reserve the right to accept or deny any labor
charges, if flooring is not installed by a professional flooring installer.
THIS WARRANTY DOES NOT COVER DAMAGE OR DEFECTS
RESULTING FROM OR IN ANY WAY ATTRIBUTABLE TO:
1. The installation or suitability for installation. All warranties regarding installation or
suitability for installation are the responsibility of the installer and/or your dealer.
2. Minor shading variances, color or texture differences not represented in
dealer showroom samples.
3. Obvious defects or shading issues after installation. It is the responsibility of
the installer to inspect the flooring prior to installation.
4. Improper storage, handling, or acclimation of the flooring.
5. Scratching, denting, fading, or loss of gloss over time. All flooring will scratch
dent, or lose gloss over time.
6. Mold or moisture problems underfloor caused from: sub-floor
moisture, plumbing leaks, liquid spills, flooding, and etc.
7. Damage from fire, burns, or intentional abuse.
8. Settlement or movement of the structure (sub-floor or floor joists) to which
the flooring is attached.
9. Differences in the product due to multiple run numbers/production dates installed,
it is the responsibility of the installer to inspect the boxes prior to installation.
10. Variations in color, grain, and markings that exist in the flooring when new, or
that develop over time due to sunlight or other UV exposure or aging.
11. Staining from non-consumable food and drink items.